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Most recent booking for this hotel was today at 11:12

Score from 3 reviews Review score 6.7/10

Newest reviews for Carlton Mitre Hotel

  • Vanessa
      United Kingdom
    15 September 2014

    I really liked the friendliness of the reception staff and the hotels location.

    The room was little chilly (no heating on) and whilst we had the benefit of a small garden, it wasn't very tidy. Parking was a little difficult.

    6.3

  • Basil
      Ireland
    14 September 2014

    Very central for the Thames, Hampton Court and walks. Very comfortable even for families.

    Nothing we didn't like, we would return again some time.

    9.6

  • Denise
      United Kingdom
    9 September 2014

    Being by the river

    plastic bay trees by front door !

    8.3

  • Tressa
      United Kingdom
    2 September 2014

    For a superior room and upgraded room, it was incredibly noisy as are the original windows. Traffic through the night keeps you constantly awake and could easily be resolved with secondary glazing. The TV remote control didn't work and was a pain to keep getting up and turning over, (long distance to the TV), and buttons were intermittent. 3 UHT pots of milk, and the tiniest cups I've ever seen and suited to a dolls house. Incredibly warm in the room and the windows only open about 4 inches and wouldn't stay open so had to use my luggage to keep them open. Humongous air conditioning unit in the room, which if switched on was so noisy, combined with the outside noise, they should of supplied free ear plugs

    6.7

  • June
      United Kingdom
    31 August 2014

    ALL the staff made the birthday celebration a very special occasion and all our requests were fulfilled to the highest standard

    nothing!!!!

    10

  • Stephen
      Switzerland
    28 August 2014

    Location

    state of repair and chronically bad wi fi

    6.7

  • Anonymous
      United Kingdom
    24 August 2014

    Nice room, friendly staff, nice area

    Noise from the road and the pub next door. I requested a room riverside but was given a room at the front (albeit an upgrade to the catherine parr suite). Lots of road noise but worse was the noise from people outside the pub next door till gone midnight. Would not have accepted the upgrade if I had know how bad the noise would be. BEWARE!!

    7.5

  • Alan
      United Kingdom
    21 August 2014

    Location Staff attitude Comfortable bed

    Bedroom lighting Tiny bar soap

    8.8

  • Richard
      United Kingdom
    21 August 2014

    Great location for walking. Hampton Court and Bushy Park so close. Excellent starting point to walk The Thames Path to Kingston and Teddington Lock. The staff at the hotel are all very efficient and friendly. Only had dinner once but the food was very good.

    I was lucky enough to get a parking spot at the hotel but it could be a problem if none available. The floor in our bathroom appears to have a serious problem, probably rotten due to water constantly gathering behind the sink unit. Reported it, but it must have been happening for ages before our visit.

    8.3

  • Robert
      U.S.A.
    20 August 2014

    Proximity to Hampton Court Palace and H.C. train station. Breakfast was excellent. Many dining options nearby. Riverfront setting.

    No complaints.

    9.6

  • Laura
      United Kingdom
    17 August 2014

    Superb deluxe room. Very spacious.

    Private courtyard could do with being tidied.

    8.8

  • Gillian
      United Kingdom
    13 August 2014

    little extra touches wonderful views unbeatable location "can do" attitude of staff sheer luxury of room quirky little sitting rooms riverside outdoor eating and indoor breakfast room

    red carpet outside hotel tatty and unnecessary some noise from pub next door but it stopped around 10pm

    10

  • Michael
      United Kingdom
    12 August 2014

    Situation riverside terrace

    Noisy aircon

    8

  • Dennis
      United Kingdom
    12 August 2014

    Excellent location for Hampton Court and London. Free spirits and mini bar, beautiful patio right on the Thames

    You couldn't book parking.

    9.2

  • Rene
      Switzerland
    7 August 2014

    travelling to london you can park the car & take the train from hampton ct to waterloo stn =30mins friendly staff

    needs a brush of paint/refurbishment !!

    4.6

  • Marilyn
      United Kingdom
    7 August 2014

    Very near to Hampton Court Good communication before arrival

    Very dark room in need of brightening up Nowhere to put anything in the bathroom Bad soundproofing between floors - woken in the night by the sound of someone vomitting in the room above - unpleasant!

    6.3

  • Debbie
      United Arab Emirates
    5 August 2014

    historic building big rooms lovely breakfast great location for Hampton court, Kingston and beyond

    Needs quieter A/C units

    7.5

  • James
      United Kingdom
    3 August 2014

    The room The complimentary room fridge items The breakfasts The staff attentiveness The location

    Certain aspects of cleanliness - the windows had not been cleaned for a long time.

    7.1

  • Anonymous
      United Kingdom
    27 July 2014

    The venue was very convenient for Hampton Court. Staff were polite, considerate and friendly and overall service was excellent. Rooms were spacious and very comfortable. I would highly recommend this hotel.

    10

  • Jenny
      United Kingdom
    24 July 2014

    Location was lovely and so were the staff - very helpful

    Very, very hot night (not the hotel's fault obviously) but the air conditioning unit is in completely the wrong place in the room, it doesn't make any difference and was so noisy, I couldn't keep it on. Managed with a fan in the end.

    7.9

  • Susan
      New Zealand
    24 July 2014

    Great location and good value for money. Staff were very helpful and the hotel atmosphere was very positive.

    10

  • Stephanie
      Australia
    23 July 2014

    Loved the great breakfasts , the hotel was clean and comfortable. You couldn't find a nicer location close to Hampton Court Palace which is well worth a day visit, great restaurants to choose from in the local area and plenty of riverside strolling, such a fabulous spot.

    The room was a little hot as this is a refurbished older place but us stay there again, due to location .

    7.9

  • Michael
      United Kingdom
    22 July 2014

    Very good staff

    Very hot temperature in rooms

    9

  • Patricia
      United Kingdom
    20 July 2014

    The proximity to Hampton Court.

    The decor was "tired". I felt a lack of security for the ground floor room we had. We could hear every floorboard creaking from the room above.

    5.8

  • Kirsty
      United Kingdom
    20 July 2014

    Great location opposite Hampton court palace.

    I had rang prior to our stay asking if it would be possible to pay on departure and told this would be fine, then on arrival I was asked to leave a hold on my card for full payment of the room, despite explaining my call prior to arrival a secure deposit was requested despite having my car keys and car left with the hotel also. If I had known previously I would have made other arrangements. I was made to feel embarrassed and it was not the best start to our stay, I felt this was uncalled for and it should have been explained prior to my arrival when I rang to explain my situation.

    7.1

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