Carousel Hotel  

The hotel was in a good location, it was clean, and the staff were really nice. They even helped us get our car out of the tight car park on Sunday morning.

The hotel had recently been refurbished however the tv signal was poor and the tv did not have Freeview. There was also a patch of peeling paint behind the dressing table. The shower cubicle was also very small. These are not really complaints, just observations as we were only there for one evening.

Everything but quite a distance to walk to the centre and attractions.

We stayed in a Family room and although small was comfortable This is a perfect location for beach and pleaseure beach at the quieter end of town so no disturbance at night. Literally 5 minute walk from Pleasure Beach entrance. Not a great deal of parking but we managed to get a spot Food was great actually but get down to breakfast earlier as it did run out on the hot buffet. Howard, the entertainment on Saturday evenings is great, Bingo and Hoy are a must :-)

The Hotel inside is a funny shape and sometimes takes a bit of navigation to find your room. Wouldn't like to try after a few too many scoups. But there are lifts so don't worry about lugging heavy suitcases up stairs.

The hotel was generally very clean and the food was excellent. The staff were very helpful and polite at all times.

The standard rooms are inward facing and have little natural light, the 'superior' rooms are much better and have more light and air.

the hotel was large and modern and was excellent value for money. The breakfast was good - fruit, cereal and hot buffet. Staff were helpful and friendly.The evening entertainment was good and the bar prices were reasonable. The bed rooms were not huge but were adequate for our family trip. We would definately recommend the hotel and will be back again.

The food 2nd to none and room service brilliant sheets were clean and crisp, staff friendly

I booked a family room and the single room, original single smelt very strongly of blocked drains so asked for another room, they obliged. How ever the 2nd room ( family ) had not been booked even though I used booking.com and had a few minutes of panic. The 1st room had bunk-beds, not appropriate for a 3 and 4 year old. The 2nd family room was adequate, however- there was a shower so small you couldn't turn in it and the bathroom flooded as you couldn't direct shower-head away from door whilst entering and bathing to small children. No baths in any family rooms. The sofa bed was filthy on the cushions but the actual bedding clean. The carpets were dirty and thread bare in some places and the kettle tea tray idly sat on the dressing table, not safe for small children. The lamp on the desk kept flicking off and on and I soon realised it was broken and only just connecting to the electric. We were not shown to rooms and it took us ages to find them it was like a maze each level identical could do with differing colours on each level. In the evening a 50th party was booked in the function room that night several fights broke out and we were disturbed several times because of banging, boob-boom- bass from disco and drunks walking freely in corridors.

Excellent rooms and facilities. Good value meals. Clean and contempory. Would recommend.

Limited parking.

The entertainment - I.E. the bingo and quiz in the evening as also the genral ambience of the hotel.

Hotel was very clean and warm, staff were nice and friendly, I felt a little bit rushed during breakfast like the staff wanted us out of the restaurant they take empty plates very quickly I had a feeling the room was being set up for another occasion. Its just a shame the hotel isn't slightly closer to the main front as its a fair walk which I didn't mind but it put other people off staying there.

I requested a large room for my elderly disabled parents. I booked a family room for them which was supposed to sleep 4. When we came to make up a bed for a child we were instructed to pull down the sofa. This did not fit when dwn. I have no idea how a family of 4 woild be expectd to sleep there. Poor set up.

The rooms we liked and the breackffast was very nice staff were good apart from in the bar were had long waits due to wedding understaffed in hotel side bar

I ffelt let down very much as I booked in with 3 children at a hotel with entertainment and there was none apart from a bit of music due to the wedding which was caterd for you advertise good entertainment on weekends and I paid for this but was very poor iff ud advertise when weddings on ud get nothing id have booked somewhere else shame realy as everything else was good I had 3 children very bored on the evening and it was my daughters birthday

most of staff were very helpful. It was very clean and comfortable.

Food availability time, we were not given correct information on.