The Casa Hotel and Marco Pierre White Restaurant - Camberley West  

Expecting more sophistication from the restaurant. The Menu, Staff and general ambiance of the dining room was far too "ordinary' considering its connection to Marco Pierre White.

It was near to our family and we had a breakfast the next day

The room we had was worn and dated. The wooden toilet seat in the bathroom was well past it's sell by date and needed changing also the bed was small for us and uncomfortable. We had a one nighter room! we won't be staying there again.

The food in the evening was very very good, with great service and very reasonable prices. The bar prices were reasonable too.

Breakfast services was slow and disorganised.

The reception staff we're very friendly and helpful. I didn't book a room suitable really for my disabled husband, the young man on the desk took it in his stride and gave us a more suitale room. The room itself was comfortable clean and warm. The windows also open that was a bonus(suprisingly not all hotels do). The only gripe really would be having to unplug lamp to use the hairdryer. We booked on the pricing as we come to guildford several times a year and pricing can be an issue. So we thought good value.

The breakfast plates were very cold and my scrambled egg started to congeal before I sat down and the serving spoons were claggy with food, changing the spoon occasionally when they brought out fresh food, easy. The toast wasn't very nice it was thin cheap bread (seems like aldi's)and my mug of tea was served with the tbag still floating in the mug. I personally didn't think the morning staff looked like they we're enjoying the job, whereas the front of house staff did smile and pass the time of day

We thought the service in the restaurant was excellent,attentive but not invasive. The restaurant layout was welcoming and although fairly busy was still quite romantic for our anniversary.

Flowers were ordered to be in the room which was not noted although the staff managed to locate some and put them on the restaurant table which was lovely. The room was boring and on booking i would have liked to be given alternative options of more luxury rooms.

Very pleasant staff, room comfortable, location good for family. I would recommend you. The price was very good value for money.

As we were going to a wedding at a nearby venue, the staff were very helpful in organsing taxi's etc and also our room was ready to enable us to check in earlier. In all a very pleasant stay.

A little gem, tucked away in the suburbs. The front of house staff were exceptionally helpful and welcoming. The room was clean and well appointed and the public areas have a measure of character.

Did not eat on this occasion. I would like to try the restaurant on my next visit.

Because its convenience for us family lives close by

It was not the first time we stayed in the Casa but this time our room was awfull. The carpet was stained very badly and the sink in the bathroom has been filled as a repair instead of changed that is not very hygenic! We hope it was the last time that ohter people complain so there will be changes. We will come back in the end of the year again and hoping we will get a better room

The rooms were nicely proportioned and the staff were very friendly and efficient. Breakfast was excellent and the evening meals were of a very high quality. Having free broadband was excellent and makes a change from other hotels which don't offer this service as it is now considered a utility such as water and electricity to the business traveller.

Room 45 is above the kitchen which creates a lot of noise as well as a fan unit which is on until around 11.00 pm. Early morning bin emptying and kitchen start up was noisy. Also the bed in Room 45 needs a new mattress. The free broadband was well received but the connection did drop out quite frequently. The menu in the restaurant was of high quality but could have done with a less expensive bar menu for those who didn't always want fine dining. Every night can be a bit too much.

There was a warm inviting atmosphere in the restaurant, but I was shown to a side room which seemed to be inhabited by slightly well dressed people (I was in an expensive leather jacket and jeans) when I would have preferred to be in the main room, but did not comment. I tried to order a starter from the set menu, with a main course from the a la carte menu, but was told this was not possible...typicial English restaurant rigidity, which was unexpected from this name! Nevertheless, the evening meal was excellent, particularly the calves liver and bacon, the service was attentive, efficient and very friendly.

The bedroom was basic, but adequate and the bathroom was rather cold and spartan with no toiletries other than soap dispensers on the wall and the overall impact and affect was opposite to the restaurant. The buffet breakfast was also in contrast to the evening meal; the waitress asked two questions in an accent which was hard to understand coffee or tea, toast white or brown and stated 'the buffet is over there' and that was that! The coffee was tired and only warm, the scrambled eggs on offer from the buffet were dry, solid and going brown but a kind lady hovering said nobody told me and cooked me two fried eggs after the chef had tried again, unsuccessfully with the scrambled eggs. I am not sure if the management is aware of these issues, but again it is not what you would expect from a restaurant with this name! I hope this is a one off because the concept of good value for money rooms and excellent food, like the French is very appealing.

Friendly Staff.

Bed was too small for two people. Breakfast was a dissapointment, no fresh orange juice, hardly any fruit and the trays serving the hot food were nearly empty and there wasn't much variety.