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Newest reviews for Castle Hotel

  • Anonymous
      United Kingdom
    31 August 2014

    The bed was wide enough but not long enough

    7.5

  • William
      U.S.A.
    28 August 2014

    Our room had a fantastic view of the castle. The room was very spacious and we enjoyed the jacuzzi tub.

    8.8

  • Gill
      United Kingdom
    26 August 2014

    We have visited the hotel many times and really enjoy staying there. The food is excellent and the service brilliant. Would return again. Make sure you book a table if you require evening meal and are only bed and breakfast (to avoid disappointment). Great stay.

    10

  • Peter
      United Kingdom
    25 August 2014

    good interesting food

    8.3

  • Nicholas
      United Kingdom
    25 August 2014

    Loved everything about it ideal location very clean

    10

  • Brian
      United Kingdom
    24 August 2014

    Staff were excellent Service was good Very comfortable Good food

    Cleaner didn't replace toilet tissue, had to ask.

    8.8

  • Carrie
      Australia
    24 August 2014

    The staff were marvellous, the room was good, very comfortable and the food was superb

    had no lift, so heavy suitcases up stairs

    10

  • Alan
      United Kingdom
    24 August 2014

    Bar area a little small.

    9.2

  • John
      Australia
    17 August 2014

    Location, service, eccentric decor(in Suite), dining room.

    Wifi was a bit patchy

    9.2

  • Anonymous
      United Kingdom
    14 August 2014

    A charming hotel full of character.The staff are very customer centred.The food is very good ,the housekeeping is really exemplory.I find it very hard to fault and I can't wait to return.Conwy is a super base to explore the area and the hotel's position couldn't be better.

    Nothing

    10

  • Jessica
      United Kingdom
    14 August 2014

    The room size was great, the bed was incredibly comfortable, the bathroom was a good size and contained everything we needed.

    The bed had a dip in the middle as it was two beds joined together. The bed was also squeaky.

    10

  • John
      United Kingdom
    12 August 2014

    History of the building and conversion. Service and quality of both dinner and breakfast. Comfort of rooms and beds.

    8.8

  • Anonymous
      United Kingdom
    8 August 2014

    The friendly and helpful staff

    A minor point but the car park got very tight for space at times - showing what a popular place it is!

    7.9

  • Anthony
      United Kingdom
    7 August 2014

    food great,a few hiccups were soon put right

    prices a bit heavy from a northerners point of view

    8.3

  • Steven
      United Kingdom
    5 August 2014

    Liked everything. Was fourth time we had stayed

    9.6

  • Darren
      United Kingdom
    5 August 2014

    The friendly staff couldn't do enough for us We were having a family get together for 12 The hotel just made a great stay on Conwy into a fantastic weekend

    10

  • Lynn
      United Kingdom
    29 July 2014

    The staff were excellent. Me and three friends stayed for a busy weekend weather was glorious, except for a rain storm on the Saturday night. Staff still managed to fit my party in for a evening meal despite it being very busy and us not having booked. Food was excellent and a good varied menu. I would definitely stay again.

    Nothing could not find any fault.

    10

  • Sharon
      United Kingdom
    29 July 2014

    The housekeeping staff were excellent an very helpful. The location of the hotel was good

    The bar staff and restaurant staff were not very attentive, had to get there attention, did not listen to orders

    7.1

  • Anonymous
      United Kingdom
    21 July 2014

    The food was excellant

    Disabled facilities are poor in terms of no lift and no porter to assist with bags

    7.9

  • Jacqueline
      United Kingdom
    18 July 2014

    Friendly staff Warm and welcoming atmosphere

    Nothing

    10

  • Anonymous
      U.S.A.
    9 July 2014

    Excellent accommodations, service, staff, location, great views of the castle from our hotel room window, free on site parking, and the food.

    Nothing really.

    10

  • Peter
      United Kingdom
    8 July 2014

    Good location in the centre of Conwy very near the railway station. Breakfast and evening meal were good value.

    The staff had no record of my booking with booking.com and they had to telephone in order to confirm that I had a booking there. I paid in full and when checking out they asked for payment again! as it hadn't gone through. I had a payment receipt with me so that cleared it up.

    7.1

  • Rod
      United Kingdom
    6 July 2014

    Excellent location for Holyhead. The hotel has a great ambience and the food is excellent! The staff were wonderful; pleasant, cheerful and friendly. I shall be back!

    Nothing!

    10

  • Joel
      U.S.A.
    6 July 2014

    Excellent location and friendly, helpful staff. Ample breakfast.

    Rooms have poor air circulation and are hot even when temperature outside is moderate. Meager fans provided don't help. Dinner service poor.

    8.3

  • Tracey
      United Kingdom
    2 July 2014

    it was great because we could take are dog

    need to revamp looking tired

    6.3

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