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High Street, Conwy, LL32 8DB – Show map
Excellent location — rated 9.4/10! (score from 164 reviews)
Rated by guests after their stay at Castle Hotel.
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26 properties in Conwy
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164 verified reviews
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Castle Hotel's staff speak: English
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Golf course (within 3 km)
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte)
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Luggage storage, Babysitting/child services, Laundry, Ironing service, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Non-smoking rooms, Facilities for disabled guests, Heating
14:00 - 00:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
Free! One further child under 2 years stays free of charge in a child's cot/crib.
Free! Up to two further children under 12 years stay free of charge for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may be applicable.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 164 reviews
Value for money
Show reviews from:
This contemporary hotel and day spa complex offers real luxury on the breathtaking Deganwy Marina, with views over the Conwy Estuary.
Score from 270 reviews Fabulous
A haven of peace and tranquillity, nestled in over an acre of mature landscaped gardens, Tir y Coed is a Visit Wales 5-star country house and has achieved Gold Awards from 2009 to 2013.
Score from 64 reviews Superb
Set in an Edwardian building, this stylish guest accommodation has a brasserie, coffee shop and free Wi-Fi access.
Score from 442 reviews Fabulous
This hotel features boutique style rooms with Spanish oak furniture, a coastal dining inn offering a wide variety of real ales, and locally-sourced food in North Wales.
Score from 116 reviews Very good
The friendly welcome, the helpful, courteous staff, the beautiful building, fabulous rooms, dragon's looking over you while you sleep, and just the all round atmosphere. Wonderful!!
Stairs!! For a person with very limited mobility the fact there is no lift would prevent me ever staying again. Listed buildings can have lifts but maybe this hotel is just too good, in it's opinion, to need one?
Rooms were nice Staff very friendly restaurant Excellent
Very slow to move plate when you have finished eating, sat for 20 mins with dirty plates in fron of us.
Me and my husband visited the hotel for one night to celebrate our anniversary. The hotel is beautiful, in a perfect location and the staff couldn't do enough. We would definitely recommend a visit.
The bed was wide enough but not long enough
Our room had a fantastic view of the castle. The room was very spacious and we enjoyed the jacuzzi tub.
We have visited the hotel many times and really enjoy staying there. The food is excellent and the service brilliant. Would return again. Make sure you book a table if you require evening meal and are only bed and breakfast (to avoid disappointment). Great stay.
good interesting food
Loved everything about it ideal location very clean
Staff were excellent Service was good Very comfortable Good food
Cleaner didn't replace toilet tissue, had to ask.
The staff were marvellous, the room was good, very comfortable and the food was superb
had no lift, so heavy suitcases up stairs
Bar area a little small.
Location, service, eccentric decor(in Suite), dining room.
Wifi was a bit patchy
A charming hotel full of character.The staff are very customer centred.The food is very good ,the housekeeping is really exemplory.I find it very hard to fault and I can't wait to return.Conwy is a super base to explore the area and the hotel's position couldn't be better.
The room size was great, the bed was incredibly comfortable, the bathroom was a good size and contained everything we needed.
The bed had a dip in the middle as it was two beds joined together. The bed was also squeaky.
History of the building and conversion. Service and quality of both dinner and breakfast. Comfort of rooms and beds.
Good service and menu choice at Breakfast
Dirty windows, seagulls' deposits. Limited TV and wifi
The friendly and helpful staff
A minor point but the car park got very tight for space at times - showing what a popular place it is!
food great,a few hiccups were soon put right
prices a bit heavy from a northerners point of view
Liked everything. Was fourth time we had stayed
The friendly staff couldn't do enough for us We were having a family get together for 12 The hotel just made a great stay on Conwy into a fantastic weekend
The staff were excellent. Me and three friends stayed for a busy weekend weather was glorious, except for a rain storm on the Saturday night. Staff still managed to fit my party in for a evening meal despite it being very busy and us not having booked. Food was excellent and a good varied menu. I would definitely stay again.
Nothing could not find any fault.
The housekeeping staff were excellent an very helpful. The location of the hotel was good
The bar staff and restaurant staff were not very attentive, had to get there attention, did not listen to orders
The food was excellant
Disabled facilities are poor in terms of no lift and no porter to assist with bags
Friendly staff Warm and welcoming atmosphere
Excellent accommodations, service, staff, location, great views of the castle from our hotel room window, free on site parking, and the food.
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