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18 High St, Windsor, SL4 1LJ, United Kingdom – Show map
Excellent location – rated 9.5/10! (score from 430 reviews)
Rated by guests after their stay at Mercure Windsor Castle Hotel.
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37 properties in Windsor
Including hotels, apartments, villas and more.
430 verified reviews
They speak your language
Mercure Windsor Castle Hotel's staff speaks: Slovak, Romanian, Dutch, Latvian, French, Spanish, English, Greek, German
Booking is safe
When you book with us your details are protected by a secure connection.
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs GBP 12 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Safe, Elevator, Air Conditioning
Slovak, Romanian, Dutch, Latvian, French, Spanish, English, Greek, German
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 12 years stays free of charge in an extra bed.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 430 reviews
Value for money
Show reviews from:
Formed from two 14th-century inns, The Harte & Garter sits right across from the historic Windsor Castle in Windsor town center. The property features free Wi-Fi and a luxury health spa.
Score from 577 reviews Good
Originally built for Queen Adelaide in the mid 1830s, The Royal Adelaide Hotel is an elegant Georgian building with a striking blue front, an impressive original exterior and large sash windows.
Score from 498 reviews Good
This 17th-century house is between the banks of the Thames River and Windsor Castle. It is now a 4-star hotel and has free Wi-Fi, air-conditioned rooms, an award-winning restaurant and a spa.
Score from 429 reviews Very good
In the historic town of Windsor, Holiday Inn Express Windsor is just a 10-minute walk to Windsor Castle and the center of town.
Score from 611 reviews Very good
location is perfect, hotel both charming and up to date, staff very nice
our upgrade to the suite made the stay most comfortable dinner on the first evening and lunch the following day were both superb and the service was excellent
our daughters' twin room was remote and too cold for comfort
Needs update/upgrade. Sad bathroom. Overpriced for a 4*.
the bar had a very big cava variety of good wines and the bartender from -chech repubic -was excellent and knew a lot about wines.
lobby and rooms needs renovation
It smelt musty as did the corridor and lobby leading to it.
Location - superb Character of building Very comfortable mattress
Bedroom dark & slightly grubby feel. Bathroom needed a total revamp Breakfast staff not friendly or particularly efficient
Location and hotel quality
Perfect location in Windsor...you are near everything! Room was nice and the breakfast was excellent!!
Room was not in front of hotel so no real view...I was disappointed and I booked 2 rooms here...the rooms are on the small side.
Excellent location, very comfortable accommodation, excellent dinner & breakfast in dining room, good wifi, friendly helpful staff.
No dislikes, everything was excellent.
Central location opposite castle Easy on site parking Helpful pleasant staff Lovely furnishings throughout
View from room was of a wall one side and a roof the other Food and drink prices too expensive Room quite warm and dark
Room was small hot and had a terrible view of a wall!
was too much trouble for the staff. They arranged taxis for us, and checked afterwards that all was as it should be. They went out of their way to help a very elderly couple and we felt cherished. Everyone was friendly and helpful.. All this, plus a very comfortable room and excellent food. Thank you.
Location, staff, parking
Tired room decor but comfortable.
Noise from party revellers Poor afternoon high tea compared to the one advertised
Excellent early evening "theatre" dinner - special dietary requirements met with care and consideration.
Internal decor a bit dated. Quite a lot of internal steps to negotiate.
Good location staff very helpful fridge wasnt working needed it for soya milk but staff excellent at bringing fresh milk and storing other bits that i brought. Offered another room but in annexe and wouldnt have managed the stairs.
Breakfast not included quite unusual for the price we payed
The location was good and some of the staff were friendly.
Small dark rooms in need of refurbishment, not like the photos with full length window. The room also didn't smell very nice, I am not sure why, I could have been the carpet as well as maintenance work going on in the next few rooms to us.
quality of room, noisy floorboards, pictures on website do not match current condition of hotel
in front of the castle and lots of bars and restaurants and shopping near by
Its location and the bedroom was spatial and comfortable
The plumbing needed to be sorted in respect to the hand basin and the shower could have been better.
Friendly helpful staff, lovely room overlooking the old town and castle, hotel has wonderful position for exploring windsor.
Bathrooms are a bit dated and the shower is not a good size for tall pople
Warm welcome from Gabrielle, free upgrade and complimentary wine and anniversary card.....special touches!!
The relaying of carpet in the upstairs room......no lie in!!
Needs refirb parking charges high
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