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18 High St, Windsor, SL4 1LJ, United Kingdom – Show map
Excellent location – rated 9.6/10! (score from 469 reviews)
Rated by guests after their stay at Mercure Windsor Castle Hotel.
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45 properties in Windsor
Including hotels, apartments, villas and more.
471 verified reviews
They speak your language!
Mercure Windsor Castle Hotel's staff speaks: Slovak, Romanian, Dutch, Latvian, French, Spanish, English, Greek, German
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs GBP 12 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Safe, Elevator, Air Conditioning
Slovak, Romanian, Dutch, Latvian, French, Spanish, English, Greek, German
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 12 years stays free of charge in an extra bed.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 469 reviews
Value for money
Show reviews from:
Formed from two 14th-century inns, Clarion Collection Harte & Garter sits right across from the historic Windsor Castle in Windsor town center. The property provides free Wi-Fi and a luxury health...
Score from 725 reviews Good
Originally built for Queen Adelaide in the mid 1830s, The Royal Adelaide Hotel is an elegant Georgian building with a striking blue front, an impressive original exterior and large sash windows.
Score from 591 reviews Good
This 17th-century house is between the banks of the Thames River and Windsor Castle. It is now a 4-star hotel and has free Wi-Fi, air-conditioned rooms, an award-winning restaurant and a spa.
Score from 465 reviews Very good
This historic country house is in large gardens, overlooking the Thames River. The 4-star Oakley Court Hotel provides free parking, an award-winning restaurant, and an indoor pool.
Score from 858 reviews Excellent
The room is to small compare with the price
Giving the wifi guidekibe
Welcoming and friendly staff.
walking round Windsor
room a bit dated
location helpful staff large room
Location, staff, food and the standard of the hotel.
Stayed in the annex of the hotel. Smelt musty, was dark and outdated . Room was small and not what you would expect from a 4 star
Bar and restaurant were good. Stff were very helpful and welcoming.
Position of hotelf
Everything,hotel,hospitality,staff were very good,and the locality was perfect
Dont aways understand why parking is so expensive for the people who stays at the hotel. £12 per night is a lot. Room was nice even aircon did not worked yet so it was too hot at the night. Winter time but still aircon should work. Could not keep window open because our room was at the street side but our own choose
Location is suberb. Easy access to the hotel and local attacractions are really within few steps from the hotel. Really friendly staff.
Lovely four poster bed great atmosphere. Nice welcome. Great all round . And great parking !
Location Décor Ambience
Bar and snacks a little expensive
Rooms very good.
No hot chocolate in the room, only tea and coffee
Staff were great, room was great, breakfast was awesome!
Location, staff, afternoon tea, and breakfast was all very good. Definitely go again.
Only bad point was the waiter in the bar wanted proof we were guests before he would serve us one night (we were not trying to charge drinks to the room). Even showing him our room key cards was not enough. I had to get my room receipt out which I thought was unwelcoming and rude. Especially since we were paying in cash!
The staff who work in the hotel were polite and a pleasure to talk to. The hotel was clean, comfortable and very inviting.
Dinner at the restaurant was perfect. Regarding the room, You expect more facilities for the price you paying... We had a bad expirience with the room service breakfast but the staff solved it!
The room (114) was very dark as the window overlooked a brick wall. The ensuing was extremely cramped.
The location and the staff.
Had to move from first room as it smelt very damp and wardrobe doors broken.
Staff very friendly and efficient. Very good location. We're moved rooms without question.
The location, The hotel atmosphere the friendly staff and the great food.
First room we were given was truly horrible and very tatty. We requested a move and the second room was absolutely fine (in the new wing). Manager says that most of the hotel is going to be refurbished soon.
Great location in central Windsor with reasonable parking costs (£12) and friendly, helpful staff.
The board fixed on the shower, inconvenient. And no lift.
Wait too long for room service.
Location excellent, very comfortable, friendly and helpful staff
Comfortable good atmosphere and found it very relaxing
Value for money is questionable.
Staff tried hard and a good breakfast.
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