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18 High St, Windsor, SL4 1LJ – Show map
Excellent location – rated 9.6/10! (score from 433 reviews)
Rated by guests after their stay at Mercure Windsor Castle Hotel.
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28 properties in Windsor
Including hotels, apartments, villas and more.
433 verified reviews
We speak your language
Mercure Windsor Castle Hotel's staff speaks: Slovak, Romanian, Dutch, Latvian, French, Spanish, English, Greek, German
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs GBP 12 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Safe, Elevator, Air Conditioning
Slovak, Romanian, Dutch, Latvian, French, Spanish, English, Greek, German
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! One child under 12 years stays free of charge in an extra bed.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Mercure Windsor Castle Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 433 reviews
Value for money
Show reviews from:
Formed from two 14th-century inns, The Harte & Garter sits right across from the historic Windsor Castle in Windsor town center. The property features free Wi-Fi and a luxury health spa.
Score from 503 reviews Good
On Windsor High Street, right across from the famous Windsor Castle, the Macdonald Windsor features luxury bedrooms with free Wi-Fi. The hotel also has a stylish restaurant and bar.
Score from 348 reviews Wonderful
In the historic town of Windsor, Holiday Inn Express Windsor is just a 10-minute walk to Windsor Castle and the center of town.
Score from 572 reviews Very good
In 40 acres of landscaped grounds, the historic Beaumont Estate features a recreation club.
Score from 951 reviews Good
in front of the castle and lots of bars and restaurants and shopping near by
Its location and the bedroom was spatial and comfortable
The plumbing needed to be sorted in respect to the hand basin and the shower could have been better.
Friendly helpful staff, lovely room overlooking the old town and castle, hotel has wonderful position for exploring windsor.
Bathrooms are a bit dated and the shower is not a good size for tall pople
Room was ok.
Way to expensive, for so much money I would expect better hotel. Terrible facility (furnishing) at the bar downstairs. Noise, low class hotel.
Location good and rooms well appointed
No lift access to upper rooms, confusing corporate booking systems and costly and poor parking arrangements
nothing all good
A really comfortable hotel and the food was excellent, our evening meal in the restaurant was superb and well priced!
A good hotel in great location ,once you park the car you can leave it .Everything you need within walking distance including 2 train stations with easy access to London. Great views of the castle we were on 3rd floor .Staff very courteous room service and housekeeping staff more so than reception .Fabulous cooked breakfast ,clean comfortable room.
Had a privilege room but large stain on floor carpet near bathroom not ideal should have been sorted out really .
Location Rooms Staff
Parking Price of breakfast
The staff were very professional and the room was very clean. We didn't have any extra requests however I feel that if we had they would have done their best to help. Others have said about the noise from aeroplanes but I didn't think it was any worse than usual road traffic. The hotel was very close to the castle and town.
The bed was a little soft for my liking but we were only there for one night.
Reception staff excellent
Broken Expresso machine
Excellent location, across the road from Windsor Castle and ethnic eating houses. Spacious bedroom and bathroom with eye pleasing decor. Reliable wifi. Attentive and efficient staff.
Receptionists and restaurant staff not native English speakers; sometimes impossible to understand because of the heavy foreign accents. Room rate was very expensive - could have much more fun in the Mediterranean for the price! Charging for car parking on top definitely seemed greedy.
cordial staff, location, feel, comfort
Old bathroom shower heads
Very welcoming staff lovely lounge area.
The hotel bar - excellent (especially Stevan the barman, he was the most friendly, helpful barman ever, we enjoyed the bar so much we decided to stay in Windsor for an extra night) Rooms were bright, clean and spacious. The location is fantastic we were travelling to ascot and got a taxi from the hotel as it's only about 10 minutes away. Breakfast is lovely but get down early as once it gets later quality dips a little. But still nice.
The pressure in the shower was awful.
Easy to find, helpful staff, close proximity to the Castle, eateries, parks, shopping, and transportation. Would stay here again!
Specifically, the location and professionalism of the staff.
Refrigerator in room did not work.
Excellent location, convenient for shops and the castle.
Where to start? The so-called twin room has two beds pushed together with no space available to provide a little separation. We reported immediately after checking in that the fridge was not working. Two days later there was still no effort made to fix it. No power outlets in the bathroom made hair-drying a challenge. There was no in-room safe and the wardrobe doors came off their runners at the slightest touch. This room badly needed a visit from the maintenance man!
Location, was excellent.
Rooms were to small, the camp bed provided had hard springs pushing through the thin matress, very uncomfortable. The price should have included breakfast at £189.00. We had a lot of luggage, with a young baby, no offer of any help!
Location, parking, friendly staff
Couldn't find the mp3 connector advertised (although we didn't investigate further), the toiletries in the picture were molton brown but were just unbranded hotel versions on arrival, the free drinks in the priviledge room were very limited and not replenished for our second night.
location was easy access to restaurants and sites; wonderful generous staff met all our needs; nice room and comfortable beds.
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