Choose your preferred language. We speak English and 41 other languages.
18 High St, Windsor, SL4 1LJ, United Kingdom – Show map
Excellent location – rated 9.5/10! (score from 431 reviews)
Rated by guests after their stay at Mercure Windsor Castle Hotel.
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
42 properties in Windsor
Including hotels, apartments, villas and more.
431 verified reviews
They speak your language!
Mercure Windsor Castle Hotel's staff speaks: Slovak, Romanian, Dutch, Latvian, French, Spanish, English, Greek, German
Booking is safe
When you book with us your details are protected by a secure connection.
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs GBP 12 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Safe, Elevator, Air Conditioning
Slovak, Romanian, Dutch, Latvian, French, Spanish, English, Greek, German
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 12 years stays free of charge in an extra bed.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 431 reviews
Value for money
Show reviews from:
Formed from two 14th-century inns, Clarion Collection Harte & Garter sits right across from the historic Windsor Castle in Windsor town center. The property provides free Wi-Fi and a luxury health...
Score from 608 reviews Good
This historic country house is in large gardens, overlooking the Thames River. The 4-star Oakley Court Hotel provides free parking, an award-winning restaurant, and an indoor pool.
Score from 800 reviews Excellent
This 17th-century house is between the banks of the Thames River and Windsor Castle. It is now a 4-star hotel and has free Wi-Fi, air-conditioned rooms, an award-winning restaurant and a spa.
Score from 449 reviews Very good
On Windsor High Street, right across from the famous Windsor Castle, the Macdonald Windsor features luxury bedrooms with free Wi-Fi. The hotel also has a stylish restaurant and bar.
Score from 353 reviews Wonderful
Staff very welcoming
We upgraded to the privilege room. Was brilliant the room was great value for money and a excellent view of the castle and guard change.
The noise of the party happening downstairs but I appreciate it is Christmas. And found a packet of cigerettes in the pocket of our robes..... We don't smoke.
Warm comfortable bedroom with tea making facilities. Good quality towels. Plenty of hanging space. Very clean fresh bathroom.
The wash hand basin in Room 110 that did not drain and the plug mechanism was faulty. BUT I did not complain as was only there one night, so can't gripe.
-nice friendly staff -breakfast was excellent -wifi worked! -fantastic location -good vibe in bar/restaurant/lobby area
-old, old, old, the rooms are outdated -paint the walls/rewall paper -tile in bathtube was old and needed to be replaced -only 1 sink faucet worked -Clean the carpet! Carpet was old and stained or maybe just replace at this point.
location very central and close to station
bathroom tiny and water pressure on shower very poor bed uncomfortable in room wifi didn't work general room décor very tired wanted to charge an extra £5 to deliver the inclusive breakfast to the room kept waiting at reception whilst they dealt with several people at once - disorganized very very disappointed - will not be rushing back
Location and nice restaurants nearby
Tiny bathroom, small bed. Cleanliness should have been better, breakfast was only fair.
When I arrived they said I could either have a room close to reception, but it would be small, or if I didn't mind walking across the car park (which was no distance at all) I could have the largest - so I had a huge suite with living room, bath with separate shower, 2 TVs and huge bedroom - all for no extra cost. Location is perfect for Windsor city centre, and car park is on the grounds, Only at there for work xmas party but that food was nice and staff all very friendly and heloful
Staff were very friendly and location was good
Just got a space in the car park, with no alternatives near by. Restaurant was booked out to parties both nights - would have been good to know this at the time of booking.
The location was very good
We had to carry our suitcases up a flight of stairs. There was no offer of help, even when I expressed surprise about the number of steps. The bathroom was in poor repair
Cold coffee had to be returned. Food from buffet was lukewarm not hot. Not a good idea to have the buffet laid out in the entrance/exit hall with people passing through.
The room was comfortable, spotlessly clean and the bed was just right. Enjoyed the breakfast very much too. The location is directly opposite the castle and car parking is available at the hotel for a reasonable overnight rate.
Location to the Castle. Free upgrade was a really nice touch.
Room was really nice, though lighting could be better.
The booking in was difficult as the receptionist was unable to locate it for quite a while, I had booked it in my name, (female) and guest was male so they couldn't locate it - as it eventually came up under the male name, also offered a double when it was booked as a twin, so waited again while it was sorted.
Free water tea and coffee in room. Good choice of breakfast.
Wifi was very hit and miss with poor signal
Location was excellent,we had a mix up with the room,the staff went out of their way to rectify it,we didn't book breakfast but decided to have it the cost was £10.00 each good value,but plenty of places near if you want to go out.Hotel easy to find,no problem parking.
Practically opposite the castle Onsite parking Very helpful staff Good breakfast
Plumbing not the best!
The parking attendant was really friendly and helpful on arrival. The room was small but fine for our one night stay on our way back to London; Also as a stopover to drop a hire car off at Heathrow the next morning. Breakfast (included) was very good, although I missed having poached eggs. The hotel is only metres from Windsor Castle and the main shopping centre, so even though we were in Windsor for a short time we were able to take in seeing the Caslte (brilliant) and enjoy the seasonally decorated shops without having to move the car. We were so pleased we chose the hotel and Windsor itself to stay in, even for such a short stay.
The only problem we had was that it took about two to five minutes each time we turned the television on for news etc. By the time we go it working we'd missed the headlines. We had the same problem of it not starting with both the remote and the power button on the side of the television. Everything else was very good.
The restaurant staff were very nice and polite. their service was excellent
the first night we order a light snack with tea and drinks, the tea/drinks arrived however after 45mins the food still had not arrived and it took a reminder to have it delivered to us. The first night I also asked for extra pillows and surprise surprise we did not get them and it took another reminder the following morning to get them. Then to top matters the second night we again ordered a snack/drinks but asked for it to be delivered to our room. Yet again I had to remind them of the order as we had waited over an hour for the room service. To say the lease I was not happy
Over familiar staff
We arrived at 9am, way early for check in and hotel was booked. I was traveling with my Dad who was quite tired from the flight. About an hour later after having breakfast, we walked back to hotel and was greeted with a smile and a key for one of our two rooms. The staff's welcome, service and friendliness was superb. The hotel quaint, very clean, fantastic location, beds and pillows very, very comfortable. Had a wonderful stay, highly recommend.
Staff were very efficient and friendly and the hotel was ideally suited for Windsor and surrounding areas
The cost of the stay just over £200 not including breakfast! Was upgraded to an executive double room but there was nothing executive about it! In old part of hotel the room was dark and dingy with awful lighting and lampshades that my grandmother would have liked! If you are looking for a romantic weekend this is not the place !
reception and bar staff were very good. Disappointed with the restaurant, we were the only ones there for most of the time.
The staff were excellent they could not give us a view of the castle because they had a wedding on that weekend, so they upgraded us from a room to a suite free, also left chocolates wine and balloons in our room for my birthday. the location was excellent. Will be back.
everything was lovely.nothing i didn't like
location by the castle and shopping / nightlife Room comfort
breakfast starts a bit late (7:30 on a Sat morning?) Bar prices way over the top
Standard business hotel with a terrific location and pleasant staff.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.