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Castle House Hotel, Castle Street, Hereford, HR1 2NW, United Kingdom – Show map
Excellent location — rated 9.6/10! (score from 128 reviews)
Rated by guests after their stay at Castle House Hotel.
|Four Poster Bed Suite|
|Castle Double Suite|
|Junior Suite Twin|
|Small Double Room|
|Superior Junior Suite|
|Junior Suite Double|
|Deluxe Double Room|
|Castle Twin Suite|
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15 properties in Hereford
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128 verified reviews
They speak your language
Castle House Hotel's staff speak: English
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Food & Drink
Bar, Restaurant (à la carte), Special diet menus (on request)
WiFi is available in the hotel rooms and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Laundry, Dry cleaning, Bridal suite
Newspapers, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Designated smoking area
From 14:00 hours
07:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 128 reviews
Value for money
Show reviews from:
This Victorian property is set in over 2 acres of landscaped grounds.
Score from 180 reviews Good
In one of Herefordshire’s prettiest villages, this charming inn offers free Wi-Fi and free parking on site.
Score from 267 reviews Fabulous
Near Hereford Cathedral, this historical coaching inn dates back to the 16th century. Set in the city centre, The Green Dragon offers free Wi-Fi and limited free parking.
Score from 384 reviews Good
This 16th-century inn is in the beautiful Wye Valley, in the cider orchards between Hereford and Hay-on-Wye. It has free on-site parking, free Wi-Fi, a traditional bar and a modern restaurant.
Score from 260 reviews Fabulous
Everything about our room, especially the comfortable sofa, the fridge and sink for filling the kettle and rinsing cups, the range of snacks and the space. The decoration of the hall, stairs and landings in the town house.
Fresh grapefruit at breakfast was a bit underripe and a wider selection of prepared fruit would have been good. A couple more hooks and shelves in the bathroom would also be helpful. These are very minor criticisms!
Staff were very helpful and welcoming. Room was beautifully furnished and very comfortable. Excellent and stylish location, very close to the cathedral, river and independent cafes and shops
Service and staff room and newness of being refurbished quality of room self-serve coffee etc. fresh fruit and snacks in room on arrival Ethos and decor in dining room choice of food, wine and other drinks food local produce
cobwebs on ceiling but these were quickly removed. (it is autumn!) bar area rather stark in contrast with other lovely decorated areas
The staff were amazing, my room was small but beautiful. I will be going back next time I need a treat.
Stile and atmosphere! A place to go for a romantic weekend!
As usual the British plumbing is not making anyone happy.
A la Carte menu was good on the whole (duck starter was bland), room (except bathroom) on the whole was lovely, very comfortable and the bed was huge!
The bitter on tap was not nice, we were served dinner by 5 different waiter/waitresses, the bathroom smelt of an old persons home, the town was less the quaint country retreat than I had imagined (my fault), no facilities - overall impression was that the room rate was excessive.
The staff were exceptional and very professional. The cooked English breakfast was as good as it gets with locally sourced items.
We were upgraded. Sounds good until you realise we had to go up 52 steps to get to the room. No lift and not much fun for a mature couple. The smoked salmon with scrambled egg for breakfast had to be sent back as the fish was not edible.
Lovely location, very quiet and peaceful
Junior Suite, lovely decor really comfy bed, felt really relaxed
Just a bit of cooking smell from the kitchen, shut window all OK
Wonderful garden to relax in. Central location in great little town. Staff couldn't do enough for you.
We always arrive very late as we travel up from London. The night porter Clive is always very cheerful and happy to help - he keeps the bar open as long as you want! Brilliant location, excellent breakfast, beautifully decorated and very clean. Happy, helpful staff.
Bedroom this time was rather small and bed only a 4ft which is way too small when your husband is 6ft 4 !! But when we mentioned this to reception they said to call next time and they would make sure we got a bigger bed - I booked online!
Fresh milk in room Coffee pot in room Excellent breakfast Good parking
Wi-Fi a bit weak on top floor
It was very centrally located. The staff wer friendly and helpful. The room was confortable and the food and afternoon tea were excellent.
I had a small suite with my very own private garden with apple and pear trees. The staff were very polite and attentive. The decor and furnishings were classically modern and well maintained. The hotel is spotlessly clean. Very well located for the cathedral and city centre in a quiet street. An equivalent to 5 stars.
I did not want to check out!!
Very good and silent location close to cathedral and castle,a very nice garden and pond,gentle and helpfull staff,high quality restaurant,very favaorable kitchen,clean rooms and bath room. I stayed in Junior Suite.
Staff Room Breakfast
Nice beds, quiet, friendly competent staff
Very comfortable room in annex. The fruit bowl and the fresh milk were good touches.
Great breakfast sitting in the sunshine by the river.
Quite a disturbed night's sleep, lots of noise from the lobby.
Fresh grapefruit for breakfast
The size of the standard room
Very clean, good food, helpful staff. Private car park in (old) city centre location
Too hot, disturbed sleep. Towel radiator in bathroom could not be turned off.
Generally an excellent quiet hotel
Breakfast buffet a bit short on cold selection eg fruit etc but good hot
The location and proximity to the Cathedral, where I was conducting my Priory Voices choir for a long weekend.
1) Lack of staff (and indeed, experienced staff) on the bar. Took ages just to find someone to serve me a G+T. And when I wanted a draught beer, the girl behind the bar had to be shown how to pour it by someone else. 2) Lack of attention to room detail. As the occupant of Room 9 for 4 days, I expected the coffee sachets that I had used the previous day to be replenished - they weren't. Even though I put the empty sachets in the bin, and left the box on the bed, as an indication. Bizarrely, the shower sachets WERE replaced as I used them, but not the coffee. 5) Also, when feeling hungry, and wanting something to eat from the room fruit bowl, the orange was completely mouldy underneath, and the grapes were on their last legs. I put them both in the bin. If you provide a facility, then get your staff to check them daily. In summary: Certainly NOT WORTH £110 a night. Could have booked a 10 day holiday in Spain, including flights from Manchester, with the £505 I spent with you last weekend.
The ambience and location of the hotel was wonderful. Close to Hereford Cathedral and the Mappa Mundi exhibit
The room was a little dark and could have benefited from more ventilation
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