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Property highlights

Free parking

Places of interest:

Hereford Castle (0.1 miles)
Show map Castle House Hotel

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Portway Inn

hotel This 16th-century inn is in the beautiful Wye Valley, in the cider orchards between Hereford and Hay-on-Wye. It has free on-site parking, free Wi-Fi, a traditional bar and a modern restaurant.

Most recent booking for this hotel was today at 12:45

Score from 246 reviews Fabulous 8.6/10

Newest reviews for Castle House Hotel

  • Maggie
      United Kingdom
    11 September 2014

    Junior Suite, lovely decor really comfy bed, felt really relaxed

    Just a bit of cooking smell from the kitchen, shut window all OK

    10

  • Mary
      Australia
    9 September 2014

    Wonderful garden to relax in. Central location in great little town. Staff couldn't do enough for you.

    Nothing

    9.6

  • Nigel
      United Kingdom
    9 September 2014

    Lovely setting

    Seagulls!!

    9.6

  • Robert
      United Kingdom
    2 September 2014

    Fresh milk in room Coffee pot in room Excellent breakfast Good parking

    Wi-Fi a bit weak on top floor

    10

  • Alex
      United Kingdom
    2 September 2014

    It was very centrally located. The staff wer friendly and helpful. The room was confortable and the food and afternoon tea were excellent.

    10

  • Yusuf
      Turkey
    28 August 2014

    Very good and silent location close to cathedral and castle,a very nice garden and pond,gentle and helpfull staff,high quality restaurant,very favaorable kitchen,clean rooms and bath room. I stayed in Junior Suite.

    10

  • Brian
      United Kingdom
    17 August 2014

    Staff Room Breakfast

    Nothing

    10

  • John
      United Kingdom
    17 August 2014

    Nice beds, quiet, friendly competent staff

    Nothing particularly

    9.6

  • Julia
      United Kingdom
    11 August 2014

    Very comfortable room in annex. The fruit bowl and the fresh milk were good touches.

    9.2

  • Anonymous
      United Kingdom
    6 August 2014

    Great breakfast sitting in the sunshine by the river.

    Quite a disturbed night's sleep, lots of noise from the lobby.

    8.8

  • Richard
      United Kingdom
    3 August 2014

    Fresh grapefruit for breakfast

    The size of the standard room

    10

  • Anonymous
      United Kingdom
    3 August 2014

    Very clean, good food, helpful staff. Private car park in (old) city centre location

    Too hot, disturbed sleep. Towel radiator in bathroom could not be turned off.

    8.8

  • John
      United Kingdom
    3 August 2014

    Generally an excellent quiet hotel

    Breakfast buffet a bit short on cold selection eg fruit etc but good hot

    9.6

  • David
      United Kingdom
    29 July 2014

    The location and proximity to the Cathedral, where I was conducting my Priory Voices choir for a long weekend.

    1) Lack of staff (and indeed, experienced staff) on the bar. Took ages just to find someone to serve me a G+T. And when I wanted a draught beer, the girl behind the bar had to be shown how to pour it by someone else. 2) Lack of attention to room detail. As the occupant of Room 9 for 4 days, I expected the coffee sachets that I had used the previous day to be replenished - they weren't. Even though I put the empty sachets in the bin, and left the box on the bed, as an indication. Bizarrely, the shower sachets WERE replaced as I used them, but not the coffee. 5) Also, when feeling hungry, and wanting something to eat from the room fruit bowl, the orange was completely mouldy underneath, and the grapes were on their last legs. I put them both in the bin. If you provide a facility, then get your staff to check them daily. In summary: Certainly NOT WORTH £110 a night. Could have booked a 10 day holiday in Spain, including flights from Manchester, with the £505 I spent with you last weekend.

    5.4

  • David
      Singapore
    26 July 2014

    The ambience and location of the hotel was wonderful. Close to Hereford Cathedral and the Mappa Mundi exhibit

    The room was a little dark and could have benefited from more ventilation

    9.2

  • Anonymous
      United Kingdom
    20 July 2014

    This hotel is in an excellent position for visiting the cathedral and town. The room was large, well appointed and very comfortable with kettle, fridge, free wi-fi, sherry and a bowl of fruit. A sofa and a comfortable chair gave plenty of options for comfort.

    The meal in the evening was disappointing. It should not have been since the hotel claims to have a Michalin awarded chef. It was OK but nothing compared to a meal I had for the same price at Portmeirion a few days earlier.

    9.2

  • John
      United Kingdom
    18 July 2014

    Good dinner with attentive staff.Pleasant room.

    Room much too hot.Staff at breakfast slow and inefficient.

    7.1

  • Anonymous
      United Kingdom
    17 July 2014

    Wonderful location, very easy to book and no deposit needed, very helpful, well trained and polite staff in all areas, the room, although small, had been very thoughtfully designed with good storage, etc. very good food and a very pleasant outdoor space.

    We had to leave, even though we had planned to stay another night as, despite a fan provided, our 2nd floor room in the town house was much too hot to sleep comfortably. I opened landing windows as well as our room window but it was still impossibly hot.

    8.3

  • Richard
      United Kingdom
    8 July 2014

    Good location. Very good breakfast.

    7.9

  • Alison
      United Kingdom
    6 July 2014

    All of above

    9.6

  • Martin
      United Kingdom
    4 July 2014

    The room was surprisingly good size so perfect for a small family with baby.

    Some of the building still need work.

    9.2

  • Peter
      United Kingdom
    3 July 2014

    location

    7.5

  • Nadia
      United Kingdom
    24 June 2014

    We only stayed one night but it was most enjoyable. The dinner was excellent, the staff very attentive and we hope to return in the near future

    Nothing to dislike

    10

  • Andy
      United Kingdom
    20 June 2014

    The complete package was excellent. The staff, the food, the room, and the location were exceptional.

    A packet of cafetiere coffee in the room was very weak, (well you did ask)!

    9.6

  • Kenneth
      United Kingdom
    10 June 2014

    Access to garden direct from our room.

    Very steep stairs down to basement room difficult for guests of our age.

    8.8

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