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Property Highlights

Free parking

Places of Interest:

Hereford Castle (0.1 miles)
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Premier Inn Hereford

hotel Perfectly located, Premier Inn Hereford is close to Hereford Leisure Park and Hereford Race Course, with good access to Hereford Train Station. Hereford's center is 1.5 miles away.

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Score from 139 reviews Good 7.7/10

Newest reviews for Castle House Hotel

  • Brian
      United Kingdom
    August 17, 2014

    Staff Room Breakfast

    Nothing

    10

  • John
      United Kingdom
    August 17, 2014

    Nice beds, quiet, friendly competent staff

    Nothing particularly

    9.6

  • Anonymous
      United Kingdom
    August 6, 2014

    Great breakfast sitting in the sunshine by the river.

    Quite a disturbed night's sleep, lots of noise from the lobby.

    8.8

  • Richard
      United Kingdom
    August 3, 2014

    Fresh grapefruit for breakfast

    The size of the standard room

    10

  • Anonymous
      United Kingdom
    August 3, 2014

    Very clean, good food, helpful staff. Private car park in (old) city centre location

    Too hot, disturbed sleep. Towel radiator in bathroom could not be turned off.

    8.8

  • John
      United Kingdom
    August 3, 2014

    Generally an excellent quiet hotel

    Breakfast buffet a bit short on cold selection eg fruit etc but good hot

    9.6

  • David
      United Kingdom
    July 29, 2014

    The location and proximity to the Cathedral, where I was conducting my Priory Voices choir for a long weekend.

    1) Lack of staff (and indeed, experienced staff) on the bar. Took ages just to find someone to serve me a G+T. And when I wanted a draught beer, the girl behind the bar had to be shown how to pour it by someone else. 2) Lack of attention to room detail. As the occupant of Room 9 for 4 days, I expected the coffee sachets that I had used the previous day to be replenished - they weren't. Even though I put the empty sachets in the bin, and left the box on the bed, as an indication. Bizarrely, the shower sachets WERE replaced as I used them, but not the coffee. 5) Also, when feeling hungry, and wanting something to eat from the room fruit bowl, the orange was completely mouldy underneath, and the grapes were on their last legs. I put them both in the bin. If you provide a facility, then get your staff to check them daily. In summary: Certainly NOT WORTH £110 a night. Could have booked a 10 day holiday in Spain, including flights from Manchester, with the £505 I spent with you last weekend.

    5.4

  • David
      Singapore
    July 26, 2014

    The ambience and location of the hotel was wonderful. Close to Hereford Cathedral and the Mappa Mundi exhibit

    The room was a little dark and could have benefited from more ventilation

    9.2

  • Anonymous
      United Kingdom
    July 20, 2014

    This hotel is in an excellent position for visiting the cathedral and town. The room was large, well appointed and very comfortable with kettle, fridge, free wi-fi, sherry and a bowl of fruit. A sofa and a comfortable chair gave plenty of options for comfort.

    The meal in the evening was disappointing. It should not have been since the hotel claims to have a Michalin awarded chef. It was OK but nothing compared to a meal I had for the same price at Portmeirion a few days earlier.

    9.2

  • John
      United Kingdom
    July 18, 2014

    Good dinner with attentive staff.Pleasant room.

    Room much too hot.Staff at breakfast slow and inefficient.

    7.1

  • Anonymous
      United Kingdom
    July 17, 2014

    Wonderful location, very easy to book and no deposit needed, very helpful, well trained and polite staff in all areas, the room, although small, had been very thoughtfully designed with good storage, etc. very good food and a very pleasant outdoor space.

    We had to leave, even though we had planned to stay another night as, despite a fan provided, our 2nd floor room in the town house was much too hot to sleep comfortably. I opened landing windows as well as our room window but it was still impossibly hot.

    8.3

  • Richard
      United Kingdom
    July 8, 2014

    Good location. Very good breakfast.

    7.9

  • Alison
      United Kingdom
    July 6, 2014

    All of above

    9.6

  • Martin
      United Kingdom
    July 4, 2014

    The room was surprisingly good size so perfect for a small family with baby.

    Some of the building still need work.

    9.2

  • Peter
      United Kingdom
    July 3, 2014

    location

    7.5

  • Nadia
      United Kingdom
    June 24, 2014

    We only stayed one night but it was most enjoyable. The dinner was excellent, the staff very attentive and we hope to return in the near future

    Nothing to dislike

    10

  • Andy
      United Kingdom
    June 20, 2014

    The complete package was excellent. The staff, the food, the room, and the location were exceptional.

    A packet of cafetiere coffee in the room was very weak, (well you did ask)!

    9.6

  • Kenneth
      United Kingdom
    June 10, 2014

    Access to garden direct from our room.

    Very steep stairs down to basement room difficult for guests of our age.

    8.8

  • Alison
      United Kingdom
    June 9, 2014

    Excellent location, close to the shops and the River, with lovely walks from the Hotel. It was a beautiful room, and we got a free upgrade.

    Nothing - it was perfect

    9.6

  • Robert
      United Kingdom
    May 30, 2014

    Evening meal, comfortable bed

    No real negatives

    9.2

  • Amelia
      United States of America
    May 30, 2014

    I loved the location, within walking distance of the main town and cathedral; I loved the staff, cleanliness and ambiance of the hotel. The rooms are amazing with fireplaces in our rooms, and tea, coffee and sherry. i would highly recommend this hotel for families and anyone who loves the countryside, but wants the amenities of a small city. Loved our stay!

    Nothing; everything was perfect

    10

  • Anonymous
      United Kingdom
    May 27, 2014

    The accomodation was thoughtfully appointed and very clean. The staff was uniformly helpful and gracious.

    10

  • Tom
      United Kingdom
    May 27, 2014

    Staff, location, facilities, room, decor and food

    Price but if you want quality......

    9.6

  • Anonymous
      United Kingdom
    May 27, 2014

    Very comfortable and attractive hotel with good friendly staff

    Nothing

    9.6

  • Fiona
      United Kingdom
    May 27, 2014

    Very welcoming and friendly staff. Comfortable room (junior suite in the town house), well-equipped, quiet and peaceful. Great breakfast. Enjoyed 2 good meals in the restaurant - the "tasting menu" was particularly enjoyable. Would definitely ne happy to stay there again.

    All good !

    8.3

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