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Best Western Old Tollgate Hotel & Restaurant

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Score from 341 reviews Excellent 8.6/10

Newest reviews for The Castle Inn Hotel

  • Stephen
      United Kingdom
    September 2, 2014

    Great choice of food , good location , helpful and friendly staff . Will stay there again .

    10

  • Martyn
      United Kingdom
    August 31, 2014

    Very friendly and helpful staff, comfortable room on the top floor (quiet even though at the front of the Inn), and good food in the bar/restaurant in the evening. Situated less than a mile from the Downs Link which gave access to South Downs Way, Shoreham, and back home to North Downs Way (by bicycle),

    Nothing really, cooked breakfast was excellent but my wife had she been with me would have liked some fruit and rolls/croissants as an alternative. Decor of public areas is a little dated but this did not stop my enjoyment of the place and my bedroom was well decorated and modern.

    8.8

  • Anica
      South Africa
    August 31, 2014

    Beautiful building, very traditional experience.

    noisy at night

    7.1

  • Donald
      France
    August 28, 2014

    Location

    Food almost inedible. No hot water.

    5.4

  • Anonymous
      United Kingdom
    August 28, 2014

    Lovely location

    Dinner time a bit early finishing

    7.5

  • Susie
      United Kingdom
    August 26, 2014

    Had a good meal in the pub and an excellent breakfast

    Hearing the man next door snore all night!

    7.5

  • Jamie
      United Kingdom
    August 21, 2014

    Comfy room, great pub, good food

    Wifi a bit intermittent

    7.9

  • James
      United Kingdom
    August 21, 2014

    It was a very pretty Village. Good position for access to main roads. All staff very friendly and helpfull in our 3 day Stay. Will definetly return.

    7.9

  • Elizabeth
      France
    August 19, 2014

    Comfortable bed.

    Appalling bathroom, Tv did not work, paint work in room very poor, general feeling of tiredness in state of repair of Hotel.

    4.6

  • Janice
      United Kingdom
    August 18, 2014

    The "dog friendly" room was excellent. The breakfast and evening meal was very good. Our dog Poppy was made to feel at home.. The hotel is very pretty and is situated in a beautiful little village.

    Not applicable

    10

  • Michael
      Ireland
    August 17, 2014

    A beautiful village in a beautiful part of England, all the more beautiful when you get just a bit off the beaten track, with some unexpected and off-the-tourist-track history (ruins of a Norman castle, not a ticket office in sight - local people walk their dogs there - as it all once was!). A real pub providing for travellers and diners but still a place where local people drink - and even play pool and darts. What an English pub should be.

    7.9

  • Richard
      United Kingdom
    August 14, 2014

    old building in the middle of a lovely village central for site seeing

    the building being old and we were on a middle floor the floor creaked all night as the people walked about most of the night above us not sure the landlord could do much about this. Shower floor very slippery.

    6.7

  • Beverly
      Australia
    August 13, 2014

    This was real a county hotel it was so quaint went ever we went to our room we thought we were drunk the floors were so up and down.. Great staff and great food.

    7.5

  • Anonymous
      United Kingdom
    August 11, 2014

    Quiet, pretty, location. Friendly owner and staff.

    Evening meal wasn't up to the standard expected. Breakfast finished too early [9am].

    5.5

  • Michael
      United Kingdom
    August 8, 2014

    Friendly staff Relaxed atmosphere Good location for walking Lovely garden, and wonderful display of flowers at the front of the building Breakfast service was good, enjoyed the food. Large selection of T.V channels

    Very slow service Sunday lunchtime, main course not up to expectations, but starter was good. No fresh fruit available at breakfast. Poor selection of tea and coffee in rooms and no biscuits

    7.1

  • Anonymous
      New Zealand
    August 6, 2014

    Lovely presentation. Beautiful building in British style.

    10

  • Dan
      United Kingdom
    August 6, 2014

    The staff are extremely helpful. Especially the Blonde Girl behind the bar. She was very helpful every time we spoke. The whole team are very welcoming. Breakfast was first class, they only use locally produced food. May I recommend the Sausages, they are outstanding :)

    The bar drinks were a little high. Expected for a bar tho. Having to leave :(

    10

  • Frances
      United Kingdom
    August 5, 2014

    Good breakfast

    The bathroom light was work from a sensor. Open the sliding door and on comes spotlights. These took at least an hour to go off. If you get up in the night to use the bathroom facilities then the lights completely wake you up and due to the gap in the sliding door and the time it takes for them to go off they light up the room for the next hour. Not good if like me you need darkness to sleep. They also wake up your partner.a

    5

  • Anonymous
      United Kingdom
    August 2, 2014

    Staff friendly and helpful. Great food for a reasonable cost and great to have a choice of breakfasts included.

    A little tired in decor with beds being a little soft, but has its own charm,

    9.6

  • Gillian
      United Kingdom
    July 28, 2014

    The rooms were very comfortable and the food, especially the breakfasts, were delicious. The staff were very friendly and helpful.

    9.6

  • Anonymous
      United Kingdom
    July 24, 2014

    Great food. Good value rooms. Lovely setting

    Room was a bit tired

    7.9

  • Lucyna
      United Kingdom
    July 24, 2014

    beatiful village

    awful smell

    3.8

  • John
      United Kingdom
    July 23, 2014

    The staff were excellent

    The food was poor

    7.5

  • Paul
      United Kingdom
    July 22, 2014

    the room was clean, the bed was comfortable and we had an excellent breakfast.

    The location of the "lodge" is just 2 steps from the pub garden.Also my partners pasta sauce was so sweet she had to send it back when we had our evening meal. We were told it should have been described as a sweet pasta sauce on the menu!.It was replaced by sorbet!.

    7.5

  • Graham
      United Kingdom
    July 21, 2014

    Very good food, staff friendly, nice quiet location for peaceful getaway.

    The room we were in opened up towards the beer garden only a path's width away, which gave no privacy when in room, could of done with net curtains.

    7.9

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