The location of the hotel was perfect. You have the view of Chepstow Castle that overlooks the river. Even though the hotel is located on a road, it was still quiet. It is a very old hotel that has character. You have a feel of being more at home than being in a hotel. My Partner and I laughed when welcomed by a small, friendly dog sitting on a chair behind the checking in/out desk! We were asked if we'd like our luggage to be carried to our room? (No, not by the dog.) You still have a large rear garden to have a stroll if you like? My Partner and I liked the fact the town centre is merely a 5 minute walk, also the Museum is only a "stone's throw" away from the hotel. Local people are friendly and always give a warm welcome. Chepstow has magnificent views and to return to a cosy, warm hotel with friendly staff at hand to meet whatever needs you may have is always piece of mind. We were served good ales and had well presented, good meals. Our room was always warm, clean and tidy, with adequate facilities. Our bed was extremely comfortable, allowing a good sleep. My Partner and I definitely intend to go back to visit Chepstow in the future and will be booking to stay at Castle View Hotel again.
Continental Breakfast is only offered within your cost of staying at Castle View Hotel. I would have liked the fact of having the choice of a cooked breakfast to be included, not just a Continental, (along with tea or coffee?) Usually, if breakfast is included with your stay at a hotel, you generally have the choice of a cooked breakfast. This wasn't the case at Castle View Hotel. Instead, if cooked breakfast is required, it is added to your bill? I would have liked to have breakfast (as a whole) included within the Room rate of my stay and the choice whether or not I wish to include breakfast when booking my Room?