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Newest reviews for Castle Hotel

  • Joanne
      United Kingdom
    26 November 2013

    Clean towels and bedding.

    Carpets through out....decor in dining room.....room freezing cold on arrival

    6.7

  • Chris
      United Kingdom
    23 November 2013

    It was nicely located for my purposes but getting dark so early because of the time of year it was a bit difficult driving around the local roads. The food was very nice The staff were very friendly

    The ceiling light in the bedroom itself was poor, it was an energy bulb which should have been nearer to a 100w but i did not say anything

    7.9

  • Ali
      United Kingdom
    11 November 2013

    Nice and clean. Excellent breakfast and pub downstairs served great food too.

    Room could do with a lick of paint. Staff seemed very nervous. Friendly but nervous.

    7.1

  • Caroline
      United Kingdom
    6 November 2013

    The staff were extremely friendly, relaxed and helpful. The room was clean and spacious and the breakfast was delicious . Excellent value for money!

    10

  • Richard
      United Kingdom
    2 November 2013

    Breakfast was good if not on the small side.

    The hotel needs a lot of updating, a lot of the fixtures and fittings seem to be out dated. The window in the room was broken and boarded up, looks like it wasn't recent either. There was also a strong smell of damp in the bathroom.

    5.8

  • King
      United Kingdom
    31 October 2013

    Great location in a delightyful part of the Pennines

    Nothing

    8.3

  • Anonymous
      Isle of Man
    28 October 2013

    The breakfast

    Seemed to be a 2-person operation who did everything

    5.4

  • Stuart
      United Kingdom
    27 October 2013

    Didn't arrive till late and was made to feel very welcome.

    décor very dated and rooms need updating but clean.

    7.5

  • John
      United Kingdom
    27 October 2013

    good VFM - excellent breakfast

    accommodation very average - limited bar meals menu with too much emphasis on chips

    5.8

  • Jordan
      United Kingdom
    22 October 2013

    The food was average, best thing about the hotel. Powerful shower. Very hot water (good for shower) Very hot radiators Friendly staff - don't feel that the staff are at fault, they tried their hardest but it is the poor condition of old hotel that let's it down unfortunately.

    The room door was hanging on by one hinge, majorly unfriendly for a child (as we had our 18month old daughter with us) - we took a photograph to prove this!, Room pictures were caked in dust, furniture was poor condition, facilities were poor I.e kettle only made 1 cup of tea and also lead on kettle severely short so had to boil kettle on the floor over an extension lead (not good with a toddler around!) Cold tap fell off whilst trying to run a bath for my daughter. Shower rail was clinging on for dear life. Tiles in bathroom poorly fitted. Window would not stay up (old style up and down windows) had to wedge the bin in it to keep it open. Carpet worn beyond all recognition. Very noisy from bar & outside (went on until past midnight)

    4.2

  • Leslie
      United Kingdom
    17 October 2013

    Great atmosphere

    8.3

  • Jacqueline
      United Kingdom
    11 October 2013

    The food was very good

    you get what you pay for castle hotel could do with being decorated

    7.1

  • Catherine
      United Kingdom
    8 October 2013

    The staff were first class. The breakfast was out of this world, it set me up for the whole day. The location was ideal for my needs. The room was clean and the bed comfortable. The room was cool which made my stay so much more comfortable as I find most hotel rooms far too hot. There was plenty of room to park. The value for money was exceptional.

    Nothing

    8.8

  • Carole
      United Kingdom
    8 October 2013

    Nice friendly hotel breakfast was lovely .

    Good do with an uplift very old decor and furnishings.

    6.3

  • Asmut
      U.S.A.
    2 October 2013

    room was in old English style (roomy with high ceiling). Enjoyed the bar downstairs showing an exciting football game. The lamb shank we ordered was well worth the wait

    7.5

  • Patrick
      United Kingdom
    27 September 2013

    not being able to get a proper cooked breakfast before 7.00am. had to ask several times if we could even get cereal; even then we had to provide our own milk. owner was not very helpful & refused to take anything off our price (which included 2 cooked breakfasts)

    5.4

  • Gavin
      United Kingdom
    27 September 2013

    Good Breakfast

    TV in room faulty, No hot water in the morning

    6.7

  • Anonymous
      United Kingdom
    24 September 2013

    Staff Food Bedroom size Location

    Uncomfy bed

    7.5

  • Michael
      United Kingdom
    24 September 2013

    The hotel's position is excellent for a base to go and visit The lakes,Durham etc.

    When we arrived,along with another couple,there was no-one to greet us at the advertised time!We had to wait nearly 2 hours to get in on a rainy,cold day.We have detailed our complaint to you about the first room we were put in.There were no hair-driers in the rooms.

    6.3

  • Barry
      United Kingdom
    19 September 2013

    The young lady in the morning was so helpful with our breakfasts, she could not do enough - excellent service there.

    The room could have done with a good clean, dust and bits at back of long desk. Toilet could have done with Harpic being put down to give a good clean. No bath mat therefore it was dangerous to shower, so had to use bath mat in the bath to be safe. It said on our print out for the booking that the check in time was after 15.00 but got there at 15.15 and found the hotel locked up, no notes to say that they would open later, concerned as we had travelled 250 miles and didn't want to go any further. Instead of relaxing after the journey had to wait around wondering if we would get a bed for the night or whether we had to go further a field to find another hotel for the night. A man unlocked the hotel at 17.00, 2 hours later than stated on the confirmation - not good enough.

    5.4

  • Susan
      United Kingdom
    15 September 2013

    The staff were very friendly and couldn't do enough the food was excellent no complaints the room was very clean and warm

    You get what you pay for no complaints

    10

  • Laura
      United Kingdom
    8 September 2013

    Staff were excellent - friendly welcome and proper customer service.

    9.2

  • Penelope
      Australia
    6 September 2013

    Excellent staff Value for money Good beer Excellent breakfast

    Tired need of update but everything one needed Water could be hotter. Bed side lamp did not work neither did replacement??

    7.9

  • Valerie
      United Kingdom
    6 September 2013

    Only stayed there for 1 night. But we were made very welcome . Food was good.

    The television was a work of art , took us a while to work it out.

    8.8

  • Anonymous
      United Kingdom
    6 September 2013

    the only thing i liked was the area and the accessibility to the A66

    the hotel needs to up date its decor the paper was hanging off the walls no mirrors in the bedroom... very poor

    4.6

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