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Newest reviews for Castletown House

  • Patrick
    31 July 2014

    The location for travel around London was excellent with easy access to underground rail and buses. The staff were very helpful. We were generously upgraded from studio to one bedroom unit which provided us with much more room to move.

    The cleanliness of our apartment could have better.


  • Lisa
      South Korea
    21 July 2014

    We liked the space of the apartment as we needed three bedrooms.

    It was quite out of the way, having to change lines on the tube to get home each night. The 61 steps each night to get up to our room was not very nice, unfortunately the area itself is lacking a decent high street, with many shops and places to grab a bite to eat shut down.


  • Angela
    27 June 2014

    Great location. Well appointed self contained flat. Owners helpful & accommodation.

    Bathroom was small, limited hot water.


  • Patricia
    20 June 2014

    Location was excellent for travel around London . Very comfortable ,clean with great facilities. Staff couldn't do enough for us .


  • Jennifer
    13 June 2014

    Helpfulness of staff and especially of Mark, the landlord. Terrific location with easy access to tube stations, and nicely placed between multicultural North End Road and very middle class Barons Court area.

    Poorly equipped kitchen. Stove needs replacing. Saucepans poor quality.


  • Rabi
    31 May 2014

    A very team they have,more thanks to Mark.


  • Robin
    20 May 2014

    Mark and Richard

    That West Ken isn't on the Piccadilly Line!


  • Darlene
    11 May 2014

    Great bed. Just what you need in a kitchen. Very Clean.

    The light over the bathroom mirror was out. Instructions or labels with the keys would be helpful. The blinds didn't work which would have been nice in a basement room.


  • Wayne
    10 May 2014

    Location to underground and very clean

    Bed mattress sagged Needed to be flipped or replaced


  • Anonymous
    6 May 2014

    I would recommend the Casteltown House for an excellent location, climatic apartment with all you need in every day life and a nice - welcome service.


  • Anonymous
      United Kingdom
    16 April 2014

    Convenient location; friendly staff ; clean and comfortable apartment.

    Not enough mugs and wine glasses.


  • Maria
    4 April 2014

    Location excellent for tube station. Nice area. Very clean, beds very comfortable, facilities excellent, lovely apt. Staff very pleasant and helpful.


  • Martin
    26 March 2014

    Very helpful staff who went out of their way to assist us during our stay. Easy to get to from Heathrow on the tube. Very close to the tube. Lots of convenience stores right on the door step and a 24hr supermarket only a short walk away (10 mins or so) Fast wifi. Reasonably quiet. Washing machine/Dryer.

    While the apartment was by no means filthy, the overall level of cleanliness could be improved. The bed linen was fresh but the floors were dusty and the shower had some mould in the grout. Some of the kitchen utensils/pots were dirty (hadn't been washed up properly) and the basic supplies to wash up dishes were lacking.


  • Asako
    24 March 2014

    Location. Close to everything. Our room was on the ground floor, but it wasn´t noisy at all. The washing mashine + dryer was just great. Thank you Mike, we enjoyed our stay in London!


  • Bethan
      United Kingdom
    11 March 2014

    We were looked after remarkably well by the staff. The facilties were excellent, including a draw full of dvd's. A home away from home.


  • Anna
    7 March 2014

    Everything was perfect - the flat was really beautiful. Great location! (3 min to tube station). Very helpfull staff.


  • Andrew
      United Kingdom
    27 February 2014

    Staff helpful


  • Juan
    16 February 2014

    Mark is just great!! They go to the next step to make you feel like at home


  • Anonymous
      United Kingdom
    12 February 2014

    Good location and nice staff.



  • Anonymous
    5 February 2014

    The staff is amazing and very helpful. Both Alex and Mark were extremely cooperative to our needs and were willing to help in any way possible. We lived in a 1 bed room apartment, which was well equipped across the kitchen, bathrooms, entertainment and the living room.

    The rooms and bathrooms are a bit small, and requires some careful maneuvering.


  • Helen
      United Kingdom
    17 January 2014

    Two minutes round the corner from West Kensington tube station, very friendly and helpful staff, free wifi, full, well-equipped kitchen with worktops and an oven - not two hobs, a sink and a microwave in a cupboard, outside private patio for the room I had, fantastic value for money. If I need accommodation in London again, I will come back here. Really liked it.

    Everything was just a little bit tired in my studio, and the basements are a bit dark, but that didn't really matter, you don't need light for sleeping!


  • Maria
      United Kingdom
    16 December 2013

    The staff were very helpfull and the apartment was spacious and with everything we needed!

    The beds could be a little bit better, specially guest bed which was nearly impossible to sleep on.


  • Christine
      United Kingdom
    10 December 2013

    The location was excellent with easy reach to the tube and local shops. Internet access/signal was brilliant. The apartment had very comfortable beds and good facilities. I would stay at these apartments again.



  • Anonymous
    6 December 2013

    Excellent location Free wifi Laundry facilities Friendly & helpful staff

    Bed & pillow were not too comfortable


  • Karel
    17 November 2013

    Perfect location and very friendly staff.

    Bed matress were hard and weared.


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