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11 Castletown Road, Hammersmith and Fulham, London, W14 9HE, United Kingdom – Show map – Subway access
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105 verified reviews
They speak your language
Castletown House's staff speak: English
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WiFi is available in the hotel rooms and is free of charge.
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 16 per day.
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
15:00 - 21:30 hours
09:00 - 10:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children from 0 to 3 years stay free of charge when using existing beds.
All children from 4 to 17 years are charged GBP 5 per person per night for extra beds.
All older children or adults are charged GBP 10 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Based on 105 reviews
Value for money
Show reviews from:
space is big compared to other places in london ... metro and bus stations are not far.
the apartment is in a basement ... the people walking in street can see bedroom ... no aircondition ... no daily cleaning ... i didnt feel safe in that neighborhood ...no drainer for washer, it throw water all over the entrance and get your shoes and pants wet ... price is high
The guys running the place so nice and polite.
Great staff and location. We enjoyed very much our stay in London!
Location was excellent, the staff member who greeted us (Alex) was very friendly and helpful, the kitchen was well equiped including washing materials, tea and coffee and kitchen roll.
The bathroom was not good, the holder for the shower head was broken so you had to hold it by hand whilst trying to have a shower. The toilet sisturne constantly leaked into the toilet causing it to top up every minute, which in turn made a noise. Plastic pot plants in the bathroom were covered in dust.
Very close to the West Kensington Underground, close to food shopping and all of the attractions are within 15 minutes. The suite had everything we needed - including a clothes washer! Staff was available at all times, friendly. The bed was comfy. Great place.
Staff, room amenities, and convenient location.
Mark was super helpful and very accomodating. The flat was well stocked, and in a great location! Two minute walk to District line, lots of grocery stores, and fun restaurant options. The washer and dryer in the flat was indispensable for us to be able to travel for 12 days with just a carry on.
Location Staff where great. Room facilities
Bed was a tad hard. As you are on the street and we had a lower level unit we did get some noise at night.
The location for travel around London was excellent with easy access to underground rail and buses. The staff were very helpful. We were generously upgraded from studio to one bedroom unit which provided us with much more room to move.
The cleanliness of our apartment could have better.
We liked the space of the apartment as we needed three bedrooms.
It was quite out of the way, having to change lines on the tube to get home each night. The 61 steps each night to get up to our room was not very nice, unfortunately the area itself is lacking a decent high street, with many shops and places to grab a bite to eat shut down.
Great location. Well appointed self contained flat. Owners helpful & accommodation.
Bathroom was small, limited hot water.
Location was excellent for travel around London . Very comfortable ,clean with great facilities. Staff couldn't do enough for us .
Helpfulness of staff and especially of Mark, the landlord. Terrific location with easy access to tube stations, and nicely placed between multicultural North End Road and very middle class Barons Court area.
Poorly equipped kitchen. Stove needs replacing. Saucepans poor quality.
A very team they have,more thanks to Mark.
Mark and Richard
That West Ken isn't on the Piccadilly Line!
Great bed. Just what you need in a kitchen. Very Clean.
The light over the bathroom mirror was out. Instructions or labels with the keys would be helpful. The blinds didn't work which would have been nice in a basement room.
Location to underground and very clean
Bed mattress sagged Needed to be flipped or replaced
I would recommend the Casteltown House for an excellent location, climatic apartment with all you need in every day life and a nice - welcome service.
Convenient location; friendly staff ; clean and comfortable apartment.
Not enough mugs and wine glasses.
Location excellent for tube station. Nice area. Very clean, beds very comfortable, facilities excellent, lovely apt. Staff very pleasant and helpful.
Very helpful staff who went out of their way to assist us during our stay. Easy to get to from Heathrow on the tube. Very close to the tube. Lots of convenience stores right on the door step and a 24hr supermarket only a short walk away (10 mins or so) Fast wifi. Reasonably quiet. Washing machine/Dryer.
While the apartment was by no means filthy, the overall level of cleanliness could be improved. The bed linen was fresh but the floors were dusty and the shower had some mould in the grout. Some of the kitchen utensils/pots were dirty (hadn't been washed up properly) and the basic supplies to wash up dishes were lacking.
Location. Close to everything. Our room was on the ground floor, but it wasn´t noisy at all. The washing mashine + dryer was just great. Thank you Mike, we enjoyed our stay in London!
We were looked after remarkably well by the staff. The facilties were excellent, including a draw full of dvd's. A home away from home.
Everything was perfect - the flat was really beautiful. Great location! (3 min to tube station). Very helpfull staff.
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