Caswell Hotel  

Let's be clear here - this is not 'value for money'. It is 'cheap'. If that's what you want - go for it. On a positve note, the hotel was scrupulously clean, absolutely no fault there.

Extremely shabby and scruffy. Paper thin doors with gaps you could get an elephant through. Tissue thin partition walls with no noise insulation at all. The French 'mesdames' in the room next to me started talking at 3am and unfortunately I could every single word, trying to sleep with the pillow over my head did not help either. Beware if you book a room with a private bathroom - you are still likely to be woken up in the middle of night by people using the shared bathrooms as they run up and down the stairs to go to the loo. The room was extremely clean (much cleaner than more expensive hotels I've stayed in), but don't expect to use the washbasin in the miniscule bathroom unless you are a contortionist and are able to bend sideways at 90 degrees to get round the loo whilst cleaning your teeth/washing your face.

The space was awfull we could barely fit in there, we were at the top of the hotel and the stairs was a lot of work to go up too, the bed was super uncomfortable and the share bathrooms were so small I could barely use them,the walls were so thin you could hear every noise and keep us waking us up at night , We should had stayed in a hostel it would had been more comfortable than this terrible place, I don't recommend this place at all the 3 days I was there I sleep terrible and is not worth it at all , the only plus is the area was nice and staff was nice

The location is very good with a choice of 2 underground stations to get to the city centre easily. Very good breakfast!! Helpfull reception, very willing to help with booking site-seeing tickets etc. Nice to have tea/coffee making stuff.

The ensuite shower was the smallest I've ever seen! I knew there wasn't a lift, but I did find the stairs tiring - but I'm getting on!!

We booked a double room without ensuite... We were upgraded to a large room with ensuite with no further cost, and we didnt even ask for it! Friendly staff

Free internet... isn't really very good.

It was close to everywhere,,

Location, close to Victoria Station.

My room was with shared bathroom and toilet, however to get there I had to pass a corridor with open space so actually I had to come out from the building. I haven't used toilet during the night from obvious reason. I know that other single rooms was available during the night this time so don't understand why I have been allocated in this one. I have been asked if I want upgrade room to my own toilet/bathroom. If I would known that will be like that I would upgrade the room or booked other hotel.

Cheap, good location, friendly staff.

The staff were excellent and friendly, and Pimlico would be hard to beat (sw1), as a location.

The staff were very friendly and helpful, especially the one when I arrived. We were lucky as we were on the 1st floor and with 4 suitcases this was important as the hotel had no lift. Our room was basic so there was no shower or toilet (though the shower was outside our room) so if this is a problem people need to specify that they'd like en suite. For our brief stay it did not prove a problem, it was very clean. The shops and restaurants nearby are great and so handy if you arrive late in the day and have no energy to go into the centre. I'd definitely go back.

The staff were friendly and the location good. The continental breakfast included tea, toast and hot pastries.

The ensuite bathroom was very small with hardly any room to move either in the shower area or at the sink.

Clean and comfortable, close to the Victoria station. Relatively cheap.

The room was for three people, however it was tiny and except for two beds, there was hardly any space. The shower was outside and also tiny, there was no place to leave your clothes or shoes.

Great location, 24 hour reception, clean room.

Tiny shower (possibly the smallest in the world?!)