Caswell Hotel  

The staff were efficient and friendly. It was good to be able to leave our luggage and good location.

Although room 6 - next to recerption - appeared clean and the sheets were clean, I felt I was being bit and the following day had several large, nasty insect bites. I recommend the room and bed is checked to avoid a similar thing happening to someone else.

Centrally in a very good and safe area. Very close to Victoria station (10 minutes walking even with luggage). Very calm street. 24 hours reception.

The hotel is worn and dirty. The curtains are not washed for years.

The hotel is accessible to transports eg buses and train. Near to buckingham palace. Staffs are friendly and accomodating. Nice place for budgetary trip.

There is no wash basin in the toilet.

Good location, close to train and bus station, and handy to good local bus route, quite neighbourhood with choice of pubs/restaurants. Breakfast was good and served well by staff.

Room was quite small, bathroom very tiny. Beds quite soft and room not very clean. For price, I guess this is what you get in London.

Good location, good breakfast and good price.

Decor needs updating

The staff was very helpful. This hotel has no lift and share bathroom & toilet, so when I told him that I oftenly go to toilet in the night the next day he moved us to a room where toilet and bathroom just outside our room and he also help me carried my heavy luggage. Also he answered all my questions for where to go, etc. For sure will come back to this hotel on my next trip

no lift

Location.

Do not stay there if you want to have a good time in London.

Their was no hot water!! Very disappointing..

Although I arrived very late I was admitted and seen at once by reception. I was in my room within a couple of minutes. It was a basic single, as I had booked but the bed was first class and the room was clean and tidy with tea making facilities, all there ready. I had been offered an upgrade but I was very happy where I was. Overseas visitors should note that the location near to Victoria Coach Station is great for budget travellers and I could have left my case during the day of check out had I wished, The breakfast was better than the average continental with a nice choice and I slept well since the hotel is not directly on a main street. For the budget traveller this hotel is a great choice.

We stayed for 3 nights for a reasonable price (when comparing to other London hotels). It was good that breakfast was included, but there could have been more on the breakfast buffet. Great location, in between tube stations Pimlico and Victoria. Close to good pubs, bars and restaurants.

The room in which we stayed was really cold! The radiator did not work and the staff members were reluctant to give us extra blankets even though we explained that we were freezing. The staff seemed to be annoyed by our requests.

Location, close to Victoria Station.

My room was with shared bathroom and toilet, however to get there I had to pass a corridor with open space so actually I had to come out from the building. I haven't used toilet during the night from obvious reason. I know that other single rooms was available during the night this time so don't understand why I have been allocated in this one. I have been asked if I want upgrade room to my own toilet/bathroom. If I would known that will be like that I would upgrade the room or booked other hotel.

The location is great. Compared to other hotels at the same price this one is superb!

My room was at 5th floor and there was no lift. Also the internet is extremely bad at this hotel, especially in the evening.