Hotel Cavendish  

Nothing, the room was a cabin single and to say it was a cabin is an insult. a cabin in a ship has more room and is probably cleaner, the shower didn't work properly the draught coming in the window was a joke, I had to get a cover from the so called wardrobe and try and block it out....to no avail, it is the worst hotel in the world!!

No way is this a 4* hotel, I have never stayed anywhere as bad as this! The room was on the 3rd. Floor, no lift, no offer of carrying bags up for a solo O.A.P. The shower room sink had a big crack running all the way through it, the window sill and frame were rotten with wood missing, there was a hole in the net curtain and it was impossible to open the 1 window because the curtain rail went across it! There was a 7" diameter hole in the ceiling by the window and to view the wall mounted T.V. you had to sit on the floor or get a stiff neck from sitting on the bed. The stair carpet was threadbare in lots of places and I have photos of all these problems. I should have been payed to stay there - if I hadn't paid on arrival I would not have stayed.

No refund policy! The stair carpet was so badly worn that it had several holes in it. The first room was so small and dirty I complained. The second room was bigger but the carpet needed replacing as it looked filthy along with the skirting boards. The garden photos are of the hotel next door I think, as this garden was completely overgrown. At breakfast, the cutlery was stained, I had to swap my cup for a clean one and the wall was covered in grease splatters. The waitresses wore white jackets that were almost grey. My poached egg was off, the sausage was tiny and also off, the beans were cold and the bacon tasted like it had been deep fried in the cheapest oil possible. This hotel is supposed to be 4 Star but I can't see how, it's an absolute dump and to be charged £155 for one night is an absolute disgrace!

This hotel is absolutely filthy, I kept feeling the need to scratch and itch all over... The room was very basic in need of modernising, the linen smelt weird, I can't quite put my finger on what it is. The stairs near reception, was also filthy brown, muddy look, in need of a good clean, peoples footprints on the stairs and they were still there the next day??overall I would not stay there again.

The hotel was warm and inviting. The staff were pleasant and unobtrusive. The hotel was clean and smelled clean. The carpet was a little shabby bt since it was an old house, the stairs weren't very deep. The locality of the hotel was superb, in walking distance of everything we needed. We had always stayed in larger hotels however we will use this hotel again.

Good location

Tiny, dirty room, flask was provided for making drinks but the water was cold. N heating - very cold at night. Remote control and tv didn't work.

Good Breakfast.

The room is very very small. The room has no rubbish bin, and is not clean enough. The towels have smells; bed cover and matress have stains. As the room at the ground floor has a rear glass door with poor lock, you will feel very unsafe during your stay. The room is not worth for the charge at all.

Breakfast, rest was poor !

Rooms were dirty and bed mattresses were awful. Tried different rooms but the problem was the same in all.

Its not wrong when it describes the room as "compact", but it was clean and surved its purpose. I would stay here again if I had friends to meet for the evening but its not the sort of room you would relax in after a day out in London. Its a good "crash pad".

The staff were really friendly and really helpful with directions the guys on reception were really helpful. Breakfast was very nice. Location was perfect. Quiet hotel. Nice tea and coffee making facilities in room - good for exercise as we were on top floor and there was no lift. 10 min walk to Oxford street and feels very safe around the hotel.

Not being able to check in until 14.00 - stayed in room 306 the mattress 's could do with being changed you could feel the springs through them. Loose tiles on bathroom floor. No double rooms left so had to book the triple room but did'nt get 3 breakfast's !!!! did ask could they reduce the rate of the room as there was only 2 of us but they said no !!

Friendly staff. Free wifi. Free breakfast. Tea and coffee (and biscuits) in room.

Noisy traffic.

Rooims were filthy and in bad condition. Hotel next to busy, noisy road.

The shower was surprisingly okay, warm and enough water coming out the shower head.

The room was so tiny that you basically couldn't walk if you have luggage with you. You can't even sit straight on the toilet as the wash basin is in the way.