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7-9 Portland Street, Cheltenham, GL52 2NZ, United Kingdom – Show map
|Studio (2 Adults)|
|One-Bedroom Apartment (2 Adults)|
|One-Bedroom Apartment (3 Adults)|
|Two-Bedroom Apartment (4 Adults)|
|Two Bedroom apartment ( 5 Adults)|
|Two-Bedroom Apartment (6 Adults)|
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92 properties in Cheltenham
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75 verified reviews
They speak your language
Central Serviced Apartments's staff speak: English
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WiFi is available in the hotel rooms and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and charges are applicable.
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
14:00 - 00:00 hours
01:00 - 10:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
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Based on 75 reviews
Value for money
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Carpet was filthy, attempt was made to cover up with a rug, also the stairway up to apartment needed a good clean up as it was dirty and smelt damp
The apartmet was spotlessly clean
1. Lack of clear instructions regarding how to get from Central Hotel to the apartments in Albion St. A short list of typed proven instructions could be given out with the key. When I phoned in the young lady who answered the call did not know the layout of the block in Albion St - perhaps if she had a diagram or pictures of each property on the computer terminal she sits at a better service would prevail. 2. Noise level in bedroom due to CH Boiler in bedroom wardrobe cupboard
Nothing to like and when we asked for a refund because of our awful nite of no sleep we were treated appallingly! !!! My friend and I stay all over the Uk doing marathons for different cancer charities and felt we were treated unfairly when we complained about a shocking nite in these apartments! We felt a total refund was only fair! But instead I was accused of being threatening when saying that we should not pay for our terrible nite..... .
We were lied to about our refund after the manager entered into a verbal agreement with us whilst we were stood in front of her. Then when we left she denied it all was discussed? Had no sleep the night before our charity half marathon due to 10 people in the flat above. Terrible that the management thought 2 people were in the apartment! ! Not a good place to stay! !!
convenience, able to get to all attractions, no need for transport, everything within 5 minutes walking.
very noisy apartments around us, people shouting and slamming doors, well after 12 o clock, we told one woman to be quiet down, but did not get anywhere
We arrived at the apartment, paying ten pound parking. The hallway was filthy had wee stains all over the carpets and smelt the same. We entered our apartment with a disgusting smell which actually made me sick, at this point I complained and whilst waiting for the staff to come to our room we spotted the bed had not been changed, filthy with hair all in. We then got moved but again was in the same condition so we left and travelled back home. No refund and no apology!!
Near to the town centre
Everything...resembled a run down bedsit!.
Very central location . Spacious , clean , great bathroom , kichen areas . Very clean and great value for money wether lone traveller like me , couple or small family.
Was promised a kitchen with oven - there was none. Also no dining area only a sofa. Wi-Fi didn't work.
Location was decent.
Picture and actually rooms are not at all same. Page says ( 2 double bed / 3 single bed ) so we have specifically asked for 3 single bed in room ( we called and confirmed ) but the actual room had only one double bed. when we called the reception, they are asking to adjust in double bed ( which had only one blank) and use the couch in the living room as there is nothing else available. It was totally uncomfortable. when we called next day morning, manager was so rude and not at all ready to listen. Totally very unpleasant experience.
Dirty, unkept and not worth the money. Tried to call and sent an email with pictures of dirty shower, broken furniture and unsafe electrics etc. Haven't heard back.
Awesome apartment. Absolutely fantastic quality. Bed and pillows were a little on the firm side for me personally but these are extraordinarily minor things compared to the entire experience. Cannot recommend highly enough. Perfect - STAY HERE!
Mattress and pillows a little firm for me.
The location was spot on 5 min walk to wherever we wanted to go
The shower was either freezing or unnaturally hot
We booked and arrived the same day. Received shoddy directions to the location and returned twice to the office. The first floor was occupied by heavy smokers despite smoking ban. The halls were banged up. The door to the terrace would not lock from the inside and there was a person walking on the terrace smoking and could have gotten into our room. The room was furnished in very low cost furniture. We returned and asked for our money back and that we were not staying. They refused. Called a manager who would not speak to us by phone. Another manager came in and refused the refund and refused to call the manager on the phone as it was after 6pm. We let them know we were not staying. They have refused us a refund. It was a poor excuse for a hotel. Do not go here.
house was spacious enough other guests were all tradesmen who went to bed early and weren't loud
house had kind of an old, used, feel to it despite being modern area is quite suburban on a busy road the instructions given by staff were incorrect, in terms of key pickup location and key return, and staff weren't particularly professional, but were friendly and well-meaning.
the apartment was very clean and verygood.. everything you needed was there. very spacious and comfortable.
the water was running hot and cold whilst having a shower.. it could do with some new pillows..! and a new kettle as it was full off limescale and very slow.. if u hav a hour to wait then its fine haha...!
Location for Cheltenham town centre
Noise Rough area
Location... Great but it's hard to find with the Cheltenham one way system. Tv had all the channels. 2 bedrooms one with a double. Shower good.
Bad- Being forced to leave in the morning by 10am Location... Great but it's hard to find with the Cheltenham one way system.
Central location, quiet.
Extremely uncomfortable bed, rock-hard pillows, cheap dark-coloured duvet did not feel clean, impossible to sleep. Even at the low price, this was bad. Poor shower, tiny wash-basin, nowhere to put anything in bathroom. Feeble WiFi (this apartment is a conversion of some kind of outhouse at the end of a back garden). We had booked two nights but left after one.
It was like staying in student accommodation. Very poor quality furniture. Carpets in hallways badly stained. Cheap bedding. Very noisy with Stag and Hen parties and the apartment was very hot.
town just across the road
not being warned about the apartments close by being let to school leavers ..bit noisy until 4,30 am
Nice large living room/ kitchen, great tv, comfy couch, 2 bedrooms when we'd only booked one, own front door, place to park car
Bedrooms smelled musty, doors were marked, small bedroom back door to yard didn't lock, bedrooms tiny, insufficient lighting in lounge.
I would recommend these apartment's to anyone
Close to the city.
Noise from the street was loud. Interior looked very cheap, and the stairs were almost impossible with a suitcase.
We were not bothered by staff and clean towels every day were a bonus.
The sofas were uncomfortable.
Staff very helpful. Got free upgrade to apartment
Hob did not work in kitchen and could not be fixed. Not a major issue as used microwave, but others may have more of an issue with this.
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