Central Hotel  

It was a great deal for the money. It is close to everything.

Parking... Not sure if I can come up for a word that would describe the hell that is there parking lot.

Friendly, helpful staff and I was upgraded to an apartment which was nearby and in a quiet location. Very convenient for central Cheltenham and the well eqipped apartment, with two bedrooms, would suit a family on a short city break. One small niggle was that of the late check in process using a keypad system and I was not notified of code beforehand and had to phone for key. Nevertheless, a comfortable stay and I would recommend the Central Hotel and apartments.

I like the location as it is near to the bus stops etc which I need to travel on.

You can hear every movement from people above understand the is the oldness of the building.

Lovely clean, spacious room. Great price for how nice the room was. Brilliant Location

It was very well priced and was in a good location for the shops, restaurants and bars. Also 15 min walk from the football ground.

A bit of noise from the street outside late at night.

Excellent concept of having a serviced apartment on a daily affordable rate basis. The location in the centre of Cheltenham is very good.

Be careful where you park as clamping is rife near to the rear car park. Make absolutely sure you are within the hotel car park area.

A lot of effort had been put into the fixture and fittings. The staff we met were especially friendly and pleasant.

Entry system a bit confusing but ok.

The room was basic, but it was well located and reasonably priced

Location was excellent as we wanted to walk to all town venues in weekend folk festival. The beds were comfortable and the fridge and microwave and basic utensils, plate and glasses meant we could keep cost down by by buying ready meals and drinks to eat at the hotel and prepare snacks for the long periods at the festival concerts.

The room (19) was noisy as it was opposite an all -night kebab bar.Our room was not serviced on one day but was serviced on the others.From day one we had problems with the shower. Little hot water and water not running away.We did report it to reception the first morning we could and they did try to rectify , but the problem was really a long term plumbing issue as the age of the historic building does not allow for 'normal.' (we were told by the maintenance man) The hotel would not accept that we had in fact not been provided with a proper en-suite on the first night as the shower was unusable, and the full price of the four nights was taken despite my protestations. We found the reception staff not helpful in the situation, and one was bordering on rude.No reception staff on duty at night at no staff on Sunday at all . not really a hotel service but hotel prices!

Location was central.Fridge microwave and basic cutlery and china provided

Noisy.Tired decor.Poor maintenance and unhelpful and rude reception staff when there was a problem.No breakfast included.Relatively high cost

Great location, cheap and slightly above average. Would use again but not for more than one night.

Bed was very close to door of hall way and any movement from other guests could be heard.

Very helpful staff on reception. I had to ask a lot of questions, related to a funeral I was attending, and received helpful answers. The Central Hotel is also extremely well named, and also helpfully close to buses. Nice rooms. Good pubs very close by, as well.