Central Park Hotel  

They don't provide buggage storage facility!!! It was very uncomfortable for us because we had to leave room at 12 o'clock in the noon while our plane was leaving from Heathrow at 10 o'clock in the evening.

Our experience at your Hotel was very enjoyable, our room was clean, tidy & our bed was very comfortable, all the staff were very helpfully & pleasent. Thank you.

The one & only think we did not like about the hotel facilities were you had no facilities for left luggage.

Before we asked for another room, they put us in a room in the basement, where we slept the first night. The room is with no window, an extra small double bed and everything is miniature. So, when u get to the reception, and they give you the room key & number and tell you to go to the elevators and press b, b doesnt stand for a hotel sector, but simply means Basement :p So, tell them, you want another room (which is much better, bigger room, bigger bed, and a window) with a window. Its crazy they even let people sleep in those rooms in the basement for more than one night, especially for the money you pay.

Good location - close to underground stations - and was offered at a good price for London. Affordable and good standard restaurants very close

I booked a 'double room' and it was very small - as one person it was ok, but had my wife been with me it would have been cramped. The worst thing by far was the refusal to store luggage on the day of check out. I had two fairly heavy yet not large bags. I checked out at 9am with a full day of activities in London ahead. My train journey home from Euston was not until 9pm so my plan - as is the custom - was to leave the bags in storage at the hotel and then pick them up at the end of the day. As it was, I had to make alternative plans and then looked like an idiot bringing these bags into my first meeting for the day. I then, at considerable cost had to have the bags stored elsewhere for the rest of the day. This effectively added £17 to my costs. Had I known of this policy in advance, I would not have selected this hotel. I think Central Park Hotel needs to declare 'no luggage storage on day of check out' up front in their advertising. It is a big issue for many traveller's - I noticed two other groups of people in the brief time I was at the desk also having their day thrown into chaos when refused luggage storage. I make no criticism here of the front desk staff - they were courteous and look embarrassed when giving the refusal. The management are accountable for this unsatisfactory situation - either change the policy or be up front in advertising. I would not recommend the hotel for this reason.

The Hotel was ok but the staff weren"t very helpful with a couple of simple questions, but overall it was a perfect location. Thanking you

good value for money. 3 minute walk to train station and just across the road to hyde park.....great if you love jogging or just getting away from the traffic for an hour or so. friendly bar on the ground floor where you can enjoy a gin and tonic just b4 going to bed.

location

Reception staff not very professional . I stayed at this Hotel the week before and on check in simply produced ny credit card. This time on check in I was asked to produce ny driving licence and was told "this is normal procedure" No it wasn`t.

Good location.

The room furniture was shabby. There was no bedside light. The TV remote did not work. The hotel reception forgot to telephone wake me at the time I requested.

Within 2 short blocks of 2 underground stations, numerous restaurants of all types and pricing, some stores and a bus stop at its corner of Bayswater Rd. which included the Red Bus city tour, it is an ideal location for tourist or business travel at a very affordable price. The desk was very helpful and pleasant too.

The basic rate should include a basic breakfast : Coffee or tea, juice and a roll or bread. I also wish there had been a computer for traveler's use.

The reception received on first arrival was very poor. The person behind the reception desk saw the 3 of us walking towards the desk but continued with some writing. It was only after approx 1.5 minutes that we were acknowledged when we heard "be with you in a sec" without raising their head from their work. After another 1.5 minutes when the work was completed we dealt with. A very poor and rude welcome for your guests.

Efficient staff on reception and very soon were in our room. Twin-bedded room had been made up from a single bed and a put-you-up, but it was comfortable. Good continental breakfast. Staff worked hard to keep everything topped up and tidy. This is an excellent location opposite Kensington gardens and Hyde park. Near to Oxford Street. Regular buses round to Victoria area.

Location was good. Room was adequate for my needs.

Had to request another heater as the old electric panel heater was not enough to heat the room. After running a bath found that the water was full of hairs so had to request that the bath was cleaned.