The Chamberlain  

Stayed here for few days with my 5 year old son. Hotel was excellent, good location. Staff very helpful & food was great. Was a little bit expensive but definately worth it if you are only staying for a few days.

Only thing I didnt like was no window to open, however room was well air- conditioned.

Everything from booking in to checking out was straight forward.

Cooked breakfast varied in quality; overcooked / just right, and when breakfast staff supervisor was on day off service lapsed.

Friendly helpful staff. Clean room.

The Room safe didn't work. We asked for someone to look at it and was told someone would come up. After an hour, nobody came. We rang down saying we didn't want to spend any more of our short stay, waiting for someone to come up. We were told it would be fixed by our return. It was never fixed. Even after asking a further 3 times. We ate in the restaurant. The main course was inedible.We paid £4.50 each extra for Beef Wellington and that's exactly what it was like. A wellington. We will never ! eat there again.

Convenient for Aldgate Tube station less than 5 minutes walk away. Staff were great very helpful in giving directions and excellent service. When we arrived lift was out of order and they kindly took us up to the fourth floor in the staff elevator. Also we were allowed to leave our cases their before we could book in and after we checked out which some hotels will not do.

For the price paid was disappointed. Dated but clean. DId not sleep that well this was not due to the bed but noise from the traffic not fully double glazed and gaps in window frame. Only stayed 2 nights if longer would have asked to be moved to a room facing the back.

All staff (including cleaning staff) were very courteous and helpful. It is very close to City, and also rail. Lots of eating places nearby, and supermarkets.

The building is obviously made of timber, as we could hear the clients above. This was particularly obvious in Room 302, where we could sometimes think an elephant was walking over the floor. (It was more noticeable than annoying). We did stay at Indigo down the road, and found it excellent. The stay here was enjoyable, but we would expect naturally to pay less at the Chamberlain where the building and furnishings are somewhat older. The air conditioning on floor 2 where we first stayed did not appear to work particularly well.

Lovely hotel,very clean and rooms comfortable;staff friendly and helpful.Just a few minutes walk from busses and tube station.enjoyed our stay.

The pillows and breakfast choice.

The receptionist upon checkin was blunt and not very welcoming. The shower was freezing!! The hot water tap ran hot??

I was very happy with the price for the location of the hotel. I also thought that the room was first rate, very clean, comfortable, a good size with excellent facilities.

The staff was very nice, location is excellent, price (it might be due to the low season - mid January) is affordable.

The noise produced by subway passing by is heard and sometimes too loud.

Decent hotel clean and good value if booked threw Booking.com.

Expensive if not using an offer or a dicounted rate.

This was the 4th time in this great hotel !!! Each time it's a pleasure for my wife and me stay there !!! Excellent position, excellent staff, excellent clearness !!! We will stay there again as soon as possible !!!

Good location.

Limited menu for dinning.

The staff were friendly and helpful, room was well appointed with lovely touches such as slippers and bathrobes, overall excellent value for money