The Chamberlain  

Stayed here for few days with my 5 year old son. Hotel was excellent, good location. Staff very helpful & food was great. Was a little bit expensive but definately worth it if you are only staying for a few days.

Only thing I didnt like was no window to open, however room was well air- conditioned.

Everything from booking in to checking out was straight forward.

Cooked breakfast varied in quality; overcooked / just right, and when breakfast staff supervisor was on day off service lapsed.

Friendly helpful staff. Clean room.

The Room safe didn't work. We asked for someone to look at it and was told someone would come up. After an hour, nobody came. We rang down saying we didn't want to spend any more of our short stay, waiting for someone to come up. We were told it would be fixed by our return. It was never fixed. Even after asking a further 3 times. We ate in the restaurant. The main course was inedible.We paid £4.50 each extra for Beef Wellington and that's exactly what it was like. A wellington. We will never ! eat there again.

Convenient for Aldgate Tube station less than 5 minutes walk away. Staff were great very helpful in giving directions and excellent service. When we arrived lift was out of order and they kindly took us up to the fourth floor in the staff elevator. Also we were allowed to leave our cases their before we could book in and after we checked out which some hotels will not do.

For the price paid was disappointed. Dated but clean. DId not sleep that well this was not due to the bed but noise from the traffic not fully double glazed and gaps in window frame. Only stayed 2 nights if longer would have asked to be moved to a room facing the back.

The staff were very friendly and helpful, the pub was excellent, the free Internet access was great.

Rooms at the back of the hotel are very noisy as there is a loading dock there. The daily noise there wakes people up well before 7 AM every day. Ask for a room away from the loading dock.

Staff an asset, breakfast offerings very good, good location in city,

Mattresses uncomfortable and need replacing.

The price we paid for the room via Booking.com was excellent, however I think that if I had paid the actual room rate I would have been a tad disappointed as the room was quite basic. The staff were a credit to the hotel and the bathroom was real luxury. Our only main gripe was there were no tea/coffee making facilities in the room. Overall we were really happy with our hotel booking and the price we paid. Thank you

No tea/coffee making facilities in room.

Good location for Tower and east side of city. Handy for tube stations. Quiet at night.

Bar food good and varied but restaurant menu much more limited in choice even though located next to each other.

Hotel was very clean. Surprisingly quiet for a city hotel.

breakfast expensive but a lovely little Italian run cafe close by. Turn right out of the hotel and cross the road and you'll be there. Reasonable price and breakfast. Excellent coffee!

The hotel was very well located. The room was really comfortable with a superb bed. It was also very quiet, no noises from street or corridor. It had a tekkle and tea and coffee facilities. The breakfast was great, varied and really nice.

I only can comment that it did not have any sporting facilities. However, being in central London you can always run on your own!

I loved staying at The Chamberlain. The staff were incredible, the location is the BEST part of my stay. I was 5 minutes away from the Tower Bridge Station and there were 2 other stations very close. The neighborhood was very safe and clean. The hotel was comfy and there is nothing about it I would change. The breakfast was great, if you can include it in your booking definitely consider it.

There isn't anything I didn't like but the beds could have been more comfy. That's all I can think of. They are not terrible but if there is anything I would want to change for my next visit (there will definitely be a next time), it's the beds. They could be a bit more comfy.

Very good location, only 10 mins walk from Liverpool St Station. Very comfortable bed. Very clean hotel. Great breakfast, good service.

Breakfast didnt start until 8am at the weekend

Room was too hot and AC was ineffective.