The Chamberlain

宿泊前日の夜１１時半頃予約を入れたのですがシステムの調子が悪く予約が入っていないと言われました。宿泊- も無理かとあきらめ気味でしたがホテルスタッフの対応が良く、料金も予約時のままに宿泊する事ができました- 。少し中心地から遠いですがとても快適に過ごせました。

Hotel was near Tower hill tube station easy access to Tube and Bus tours. Very comfortable nice touches robe and slippers.Staff very efficient. In quiet business area.

One gripe - Hotel bar closed at 11pm sharp. no residence bar. don't leave city to come back here for night cap.

Hotel was lovely and staff were extremely helpful and very pleasant also the location was very good

Helpful and attentive staff. Room to a high standard and breakfast servined with a smile.

The room was very clean and staff all pleasant

The TV reception was not great

The room was good. The breakfast was good quality food . The fact that you had a Fullers pub serving food attached to the hotel was an added bonus

My room (401) seemed to be next to an air duct and there was a high pitched noise coming continuously from this into the room. This was rather aggrevating. I assume it was from the fan motor. Also the lift did not seem to indicate at what level it was at when you summoned it, so you stood there for quite long periods without knowing what it was doing - rather frustrating. Breakfast was good - but on one occassion although I had asked for my breakfast from one of the staff it did not arrive and I had to ask another. No problem for me because I was not on a schedule - but may have been a problem for someone with time constraints. There seemed to be no facitility for making a hot drink in the room, which I felt was rather poor.

Location and conveniece.

The staff was inexperienced and poorly trained.

Very near tube stations. The bar food was good in the hotel.

Very little bars & restaurants open near the hotel at the weekends

excellent spacious rooms, relatively quiet

The room was very good and reception and baggage were good.

The service at breakfast time was poor, we had to ask several times to get our breakfast.

The room 503 was spotless and a roof terrace as well

A view of the service well was not what i expected. On informing the staff that the TV was not working and that empty packaging had been left in the mini bar- there was no apology and nothing was done to resolve the issues. The promise of chocolates on arrival was not provided. Breakfast staff were slow to take order and deliver food, a 20 minute wait for coffee is not an acceptable service.

cleanliness,high standard of room,breakfast at weekend,staff

bar not open late at weekend,shower pressure seemed like Niagra falls and wasteful although good to stand under needed flexible head like bath attachment