Chapters Hotel

very frendly. good location,good value.

I liked it all

Long way to walk to room 14 with luggage

the whole experience was a good one from friendly helpful staff to clean accommodation and of course the price.

Creeky lower staircase

everything

could not find anything we would faultcountry

Good food, pleasant, well-lit rooms.

Nothing to note.

Staff

Noisy outside from early in the morning Not special enough to justify the cost Cooked breakfast excellent, but little choice for uncooked breakfast Lost our booking

Staff very good

Room too small window would not lock so drafty Noise from people on the stairs

Food was excellent, location very good in the centre of town, quiet at night.

Shower screen didn't contain water from the shower.

Liked the position and the bar

The room was tired and the bed was terrible

I enjoyed the old style rooms with modern conveniences. I like the town it is in.

The bar was closed on the Sunday

Nothing

Standard of room was very poor, room was not fully clean when we arrived and the facilities on the room were very mediocre and DIY like.

Excellent value and really good menu.

Breakfast finished at 9.00 and we almost missed it.

Warm when it was freezing outside location great

Price a too high £60 a night would have been about right

Good location, only decent hotel in the town.

Breakfast choices limited if you don't want cooked breakfast.

Service at evening meal. Location in relation to Town Hall and shops

Bed a bit small for cost of room - adequate, but not spacious. Poor tea/coffee/bath products quality in room.

Good location right on the High Street.

Old building - a bit rickety in places - hardly a flat floor in the place!

Good restaurant, lovely room, great breakfast,good shower.

It was all good no complaints

Ideal for my two night stay, with good food readily available and very helpful staff. Attention of the owners was particularly noticeable - not something that normally happens.

I was in a single room at the front of the hotel and it was a little noisy on Friday night.

We Liked everything about our stay.

The manager was very friendly and helpful, the room very comfortable. Nice breakfast

It wasn`t very accessible by bus, if you were doing the coast-to-coast - forward planning needed. Worth the effort in the end, though.

Good location, comfortable bed.

Room looked tired, the bathroom needs upgrading. A little stingy on the breakfast: half a mushroom? half a slice of black pudding?

Rooms were dirty Breakfast tables were sticky

Our third visit to Chapters, staff friendly and efficient and breakfast included in price of room

The atmosphere, friendliness, food, room & location.

We did not find anything to complain about.

quiet......lovely room spacious and great view of the market square. breakfast just perfect and parking so easy. An excellent visit.