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Gloucester Road, Ross on Wye, HR9 5LH – Show map
Excellent location — rated 9.2/10! (score from 115 reviews)
Rated by guests after their stay at The Chase Hotel.
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23 properties in Ross on Wye
Including hotels, apartments, villas and more.
115 verified reviews
They speak your language
The Chase Hotel's staff speak: Polish, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Special diet menus (on request)
WiFi is available in all areas and costs GBP 5 per hour.
Free! Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Luggage storage, Shared lounge/TV area, Dry cleaning, Trouser press, Daily maid service, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Heating, Non-smoking throughout
Polish, Spanish, English
14:30 - 00:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 1 year stay free of charge when using existing beds.
All children under 2 years are charged GBP 10 per person per night for children's cots/cribs.
All older children or adults are charged GBP 20 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 115 reviews
Value for money
Show reviews from:
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In 18 acres of beautiful countryside in the Wye Valley, this country house hotel offers free Wi-Fi, attractive and comfortable en suite rooms and an award-winning restaurant.
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The Edward Hotel is a just 10-minute walk from Gloucester Cathedral and Gloucester Train Station.
Score from 463 reviews Very good
Pleasant hotel for a one night stay, the room was comfortable and clean.
Food, Bar area and restaurant were very good. Staff very helpful and friendly Rooms and Hotel communal areas were clean and well kept
Standard room was OK, nothing wrong with it, just nothing to get too excited about.
We felt very comfortable at The Chase Hotel but should have checked before booking whether or not there was a lift. We enjoyed our stay but being on the second floor made us realise that access to upper floors (at our age) requires a lift.
Lack of a lift.
The hotel was very nice, staff very pleasent and helpful. Standard of cleanliness very good. Room pleasent and well equipped. Breakfast and meals excellent choice. Adequate parking.
Due to to my wife's present state of health the stairs were a bit of a problem, but in fairness we were warned before arrival and could have gone elsewhere without losing money.
the staff were very good and always ready to help and the seting of the hotel was great
the room was not very big
Nothing to dislike at all.
The Chase Hotel was excellent in every way, we only stayed one night as we had come down for an evening wedding reception at nearby Parkfields but we were so impressed that if we find ourselves down Ross again you will be our first port of call. Thank you to all the staff
loved the entrance and staircase and sitting facilities. Dining area good. Lovely outside terrace to enjoy a drink and something to eat. Enjoyable views. Daily papers available to read.
Would have been nice to have been asked if we needed a hand with luggage upstairs. Room was very small. Not much turning room. but good and clean. Had the afternoon cream tea, which was not enjoyable at all. I can only describe it as sloppy. Much too much mayonnaise hiding the flavours of the local cheese and other sandwich fillings. Cakes were very similar in style. Was disapppointing
home from home
Restaurant served fancy food rather than traditional fare,it would be full every night if steak and kidney pie with mash and a selection of fresh veg were served or trad fish and chips perhaps 3 nights a week
we asked for a superieur room, and we did not have the feeling we got it. At the afternoon tea, champagne was served, which was not included in the price, it showed up the next morning. Avoid this hotel.
just a one night visit but a wedding was at the venue and we were placed above the reception area which led to a very uncomfortable stay on this occasion with the noise levels disturbing a peaceful stay. knowing we were not with the wedding party i think we could have been situated away from the reception.
The outside and grounds are really beautiful but interior lets it down e.g. bar area and bathroom which were a bit dated.
My sleep was disturbed at around 3 a.m. with a great deal of noise from rooms overhead because of occupants arriving late.
Beautiful quiet location. Top marks for cleanliness & comfort. The young girl at reception was very friendly & helpful.
Harrys restaurant is lovely! But considering there was only 6 people dining (including ourselves), service was very slow at both dinner and breakfast. Also, they ran out of the fishcakes that we both ordered.
Food in the bar/restaurant excellent. With excellent friendly service. Parking good, with convenient walk into town. Good stay for visiting area. Extenal areas (sitting out) very good.
Offered upgrade from hotel - room with a view - did not live up to expectations. Room 6 looks over the car park and the small window had net curtains so further obscured any view. The room was quite dark even during the day. Two steps up to the room and two steps down to the bathroom which we were not told about.
Easy to find. Easy to check in. An excellent location for tourist sites. Wonderful welcoming and accommodating staff. Excellent food in restaurant and bar. Beautifully served.
No lifts for the tired and disabled
Parking, bar and restaurant food were perfectly fine. The setting and the grounds were very good. Staff were mostly friendly and efficient. Location convenient for the town
The horrible black mould in the bathroom. The windows could not be opened easily due to the external creeping (and creepy) ivy trying to, and succeeding in, growing into our room at the back of the hotel. No atmosphere in the dining room in the evening and this was a Saturday in August.
No lift too many stairs lod feeling to the property
Setting. Good breakfast. Good service,
A lift would be handy with heavy cases!
Lovely room, great service, nice to be able to order breakfast in the room!
Wish hotels would not claim to have wifi when effectively it is such a poor signal that it is useless. Being able to use wifi is a major decider for me when choosing a hotel. This is not the first hotel I've stayed at that has claimed to have it but in fact effectively does not. There was a very poor signal all the three days I was there.
The ambiance of the hotel was very pleasant and grounds beautiful. Located near town centre. Staff very helpful and quality of meals very good. Plenty of lounge accommodation and facilities for eating and relaxing outdoors.
We made mistake of booking a standard room which had no view except over kitchen roof to other rooms on the quadrangle. The noise from the kitchen ventilation plant until quite late made sleeping impossible with windows open as there was no air conditioning. Whilst it did not effect us there was no lift to upper floors any where in the hotel. Receptionist advised that had we contacted them before booking the inadequacies of the standard rooms would have been revealed to us.
hotel was clean,food out of this world,staff friendly very helpful,excellent location for the town and surrounding visitor locations.
Perfect location, two minutes from town yet at the hotel it felt as if we were in the middle of the country.Food was very good, particularly the breakfasts!!
nothing to dislike!
The staff are all very helpful and friendly, the ambiance , facilities and comfort of the hotel are first class and they serve good food well presented.
Unfortunately our stay coincided with a group of young people who were talking and laughing loudly on the terrace below our window until three in the morning making sleep impossible.
Location and parking
Welcome and staff in general were great. Room was not huge, but clean and well decorated. Breakfast was really good.
Being in such a rush to we couldn't hang around to explore and enjoy. Will probably come back to do that.
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