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Newest reviews for The Chase Hotel

  • Anonymous
      United Kingdom
    August 31, 2014

    The outside and grounds are really beautiful but interior lets it down e.g. bar area and bathroom which were a bit dated.

    My sleep was disturbed at around 3 a.m. with a great deal of noise from rooms overhead because of occupants arriving late.

    7.5

  • Louise
      United Kingdom
    August 25, 2014

    Beautiful quiet location. Top marks for cleanliness & comfort. The young girl at reception was very friendly & helpful.

    Harrys restaurant is lovely! But considering there was only 6 people dining (including ourselves), service was very slow at both dinner and breakfast. Also, they ran out of the fishcakes that we both ordered.

    9.2

  • Maurice
      United Kingdom
    August 25, 2014

    Food in the bar/restaurant excellent. With excellent friendly service. Parking good, with convenient walk into town. Good stay for visiting area. Extenal areas (sitting out) very good.

    Offered upgrade from hotel - room with a view - did not live up to expectations. Room 6 looks over the car park and the small window had net curtains so further obscured any view. The room was quite dark even during the day. Two steps up to the room and two steps down to the bathroom which we were not told about.

    6.7

  • Hyacinth
      United Kingdom
    August 25, 2014

    Easy to find. Easy to check in. An excellent location for tourist sites. Wonderful welcoming and accommodating staff. Excellent food in restaurant and bar. Beautifully served.

    No lifts for the tired and disabled

    9.6

  • Martin
      Ireland
    August 23, 2014

    Great terrace

    No lift too many stairs lod feeling to the property

    5.4

  • Trevor
      United Kingdom
    August 20, 2014

    Setting. Good breakfast. Good service,

    A lift would be handy with heavy cases!

    8.3

  • Anonymous
      United Kingdom
    August 19, 2014

    Lovely room, great service, nice to be able to order breakfast in the room!

    Wish hotels would not claim to have wifi when effectively it is such a poor signal that it is useless. Being able to use wifi is a major decider for me when choosing a hotel. This is not the first hotel I've stayed at that has claimed to have it but in fact effectively does not. There was a very poor signal all the three days I was there.

    9.6

  • Barry
      United Kingdom
    August 13, 2014

    hotel was clean,food out of this world,staff friendly very helpful,excellent location for the town and surrounding visitor locations.

    10

  • David
      United Kingdom
    August 12, 2014

    Perfect location, two minutes from town yet at the hotel it felt as if we were in the middle of the country.Food was very good, particularly the breakfasts!!

    nothing to dislike!

    9.2

  • Derek
      United Kingdom
    August 11, 2014

    The staff are all very helpful and friendly, the ambiance , facilities and comfort of the hotel are first class and they serve good food well presented.

    Unfortunately our stay coincided with a group of young people who were talking and laughing loudly on the terrace below our window until three in the morning making sleep impossible.

    10

  • Paul
      United Kingdom
    August 10, 2014

    Location and parking

    8.8

  • Anonymous
      United Kingdom
    August 8, 2014

    Welcome and staff in general were great. Room was not huge, but clean and well decorated. Breakfast was really good.

    Being in such a rush to we couldn't hang around to explore and enjoy. Will probably come back to do that.

    9.2

  • Jeffrey
      United Kingdom
    August 3, 2014

    Location....service...ambience

    Nothing

    9.6

  • Lynne
      United Kingdom
    August 2, 2014

    Staff efficiency and knowledge. Good food in the restaurant

    Bit pricey

    9.6

  • Anonymous
      United Kingdom
    July 29, 2014

    The friendliness of the staff The location The breakfast The entrance hall

    The tiny size of the rooms. The noisiness of the bar downstairs which was open very late and kept our toddler awake. The run down bathrooms, seriously in need of updating. The stains on the bedsheets.

    5.8

  • Simon
      United Kingdom
    July 26, 2014

    The staff were pleasant, and very helpful, the hotel was excellent for cleanliness, the hotel grounds are beautiful, with excellent parking. We would recommend other travellers to stay, this is our fifth time at this hotel.

    Our only drawback was the room which could have been airconditioned During our stay through the hot weather.

    7.5

  • Maurice
      Ireland
    July 26, 2014

    No problem about late arrival. Nice room with view of gardens and forest. Tea making facilities in room were very welcome on late arrival Good breakfast

    Could not find any fault

    8.3

  • Ebrahim
      Bahrain
    July 24, 2014

    location & view

    no air condition.. it was hot in the room

    6.7

  • Judith
      United Kingdom
    July 22, 2014

    We did not expect there to be a charge for room service. Also in the information it said you would be charged for taking food and drink to the room if it was not purchased at the hotel. We would not do this anyway but it came across as being unfriendly. Otherwise a beautiful hotel with good customer service in a fantastic location. We were very pleased.

    7.5

  • Sarah
      United Kingdom
    July 22, 2014

    Great location lovely gardens and terrace nice staff breakfast great staff attentive Downside asked for a large double bed got a small not that roomy for two 6 ft plus adults !!

    Nothing overall

    8.3

  • Michelle
      United Kingdom
    July 22, 2014

    Lovely location, peaceful, comfortable and beautifully maintained hotel. Staff made us extremely welcome and didn't even moan when we got back to the hotel in the very small hours of the morning. Would defiantly return.

    10

  • Thomas
      United Kingdom
    July 17, 2014

    the staff were super food was great

    room was a little small grounds "could do better"

    7.5

  • Valerie
      United Kingdom
    July 13, 2014

    The friendly staff were very welcoming. The garden was lovely and the breakfast excelllent

    I couldn't fault anything

    7.9

  • Ian
      United Kingdom
    July 11, 2014

    All the good points and food

    Could benefit from leisure fitness room spa etc Knowledge of local leisure weak given cycle holidays on web Links to river activities and general local activities would really make this hotel

    8.3

  • Javier
      Spain
    July 10, 2014

    Big bed. The rest is an old hotel. Clean. But it is not useful for bussness trip.

    Wifi very very very very bad. Breakfast was a shame. Thay should not charge a pound for that.

    7.1

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