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Gloucester Road, Ross on Wye, HR9 5LH, United Kingdom – Show map
Excellent location – rated 9.2/10! (score from 126 reviews)
Rated by guests after their stay at The Chase Hotel.
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23 properties in Ross on Wye
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126 verified reviews
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The Chase Hotel's staff speaks: Polish, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and costs GBP 5 per hour.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, Shared Lounge/TV Area, Dry Cleaning, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Newspapers, Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private)
Polish, Spanish, English
2:30 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 1 year stay free of charge when using existing beds.
All children under 2 years are charged GBP 10 per person per night in a crib.
All older children or adults are charged GBP 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 126 reviews
Value for money
Show reviews from:
Standing high above the Wye River, the Royal Hotel has fine river and countryside views. It offers traditional cuisine, free on-site parking and bedrooms with free Wi-Fi.
Score from 412 reviews Very good
A relaxing Elizabethan Manor House which maintains its character and architectural features, with a great oak door giving access to the reception.
Score from 162 reviews Very good
Situated in the most picturesque street in the market town of Ross-on-Wye, this 14th century inn maintains many of its original features, including oak beams and a large stone fireplace.
Score from 146 reviews Very good
Just off highway M50 (exit 4), less than 1.5 miles from central Ross-on-Wye, the hotel offers great rates, with free parking and comfortable, modern rooms.
Score from 106 reviews Very good
Generaly very acceptable, breakfast was exelent
Bedroom ok for 1 night but we would not like staying for a longer time as the room was very small, the remote handset for the TV had not been cleaned for some time as it was dirty and very sticky.
Beautiful grounds and public areas.
Black damp on the bedroom walls , found old make compact under bed . Kettle location and furniture where tired.
Good hotel, excellent location on edge of town, and very pleasant staff. The food in Harry's Bar and Restaurant was some of the best we have had. Also and excellent breakfast.
Nothing to dislike.
The building and grounds are beautiful. Staff were friendly and helpful.
Bedrooms not very big for a superior double room. Bathrooms need upgrading for the price per room being charged. Wifi should be included in the cost.
friendly staff, good breakfast and very clean
bathroom needed updating as washbasin and bath need mixer taps toilet base wobbled as not screwed to the floor and had a very poor flush
Lovely hotel in an excellent location. Breakfast was perfect. Staff friendly and helpful.
Paper thin walls. Man snoring in the next room kept waking me up.
Location of the Chase. Good size room with excellent facilities. Plenty of hot water with a good shower. Nice grounds. Pleasant staff.
Lovely setting and a good breakfast. comfy bed,
we never received an email informing us of the function on the saturday night which continued till 1am also one member of the breakfast staff (female)didn't seem to want to be there in the morning!
Location and grounds Harrys retaurant cleanliness
dreadful nights sleep due to party lots of noise in corridor (avoid rooms 2,3,4. Staff not attentive - no bar service room 4 - matress dreadful
Liked the location..setting is lovely.....Hotel is a beautiful building....breakfast great!!!
Nothing not to like about this Hotel...!!
Very good position to visit Ross. Easy access to town centre etc but an oasis of calm when you returned and entered the hotel grounds. Very nice bar/lounge/patio area and most staff were very friendly and obliging.
There did not appear to be anyone in overall charge of the restaurant. No one to greet and show you to your table and service was haphazard because of this. One female staff member was notably surly!
The room was very small and it and the bathroom need to be bought into the 21st century!
Pleasant hotel for a one night stay, the room was comfortable and clean.
Food, Bar area and restaurant were very good. Staff very helpful and friendly Rooms and Hotel communal areas were clean and well kept
Standard room was OK, nothing wrong with it, just nothing to get too excited about.
We felt very comfortable at The Chase Hotel but should have checked before booking whether or not there was a lift. We enjoyed our stay but being on the second floor made us realise that access to upper floors (at our age) requires a lift.
Lack of a lift.
The location and helpful staff. Breakfast good and cooked to order.
Claustrophobic room (11) with no outlook except roof and walls. Noisy fan from kitchen when window open. Dinner was average. No avocado in a dish that was called "avocado & prawn cocktail" which was why I ordered it.
The hotel was very nice, staff very pleasent and helpful. Standard of cleanliness very good. Room pleasent and well equipped. Breakfast and meals excellent choice. Adequate parking.
Due to to my wife's present state of health the stairs were a bit of a problem, but in fairness we were warned before arrival and could have gone elsewhere without losing money.
excellent breakfast and good attentive staff
rooms are very small and out of proportion to the large bathrooms. all a bit clostrophobic
the staff were very good and always ready to help and the seting of the hotel was great
the room was not very big
Nothing to dislike at all.
Food was very good, lovely flavours, adequate proportions mostly well cooked. Beautiful building and good patio area, very quiet and although we did not partake, their afternoon tea was amazing, very popular with visitors.A good place to stay with lovely staff.
Why can't one have vegetables with every main course. We had to order extra (?) at a cost. They were provided but sometimes so small it was a job to find them. Cold plate with scallops which spoilt the dish. No change of menu in 5 days apart from a specials board which we did not see till it was too late. Loo seat was squiffy but was replaced within 1 hour with a small one suitable for a child, replacement did not happen during our stay.Small complaints but important as we only go away once a year for a treat.
The Chase Hotel was excellent in every way, we only stayed one night as we had come down for an evening wedding reception at nearby Parkfields but we were so impressed that if we find ourselves down Ross again you will be our first port of call. Thank you to all the staff
loved the entrance and staircase and sitting facilities. Dining area good. Lovely outside terrace to enjoy a drink and something to eat. Enjoyable views. Daily papers available to read.
Would have been nice to have been asked if we needed a hand with luggage upstairs. Room was very small. Not much turning room. but good and clean. Had the afternoon cream tea, which was not enjoyable at all. I can only describe it as sloppy. Much too much mayonnaise hiding the flavours of the local cheese and other sandwich fillings. Cakes were very similar in style. Was disapppointing
home from home
Restaurant served fancy food rather than traditional fare,it would be full every night if steak and kidney pie with mash and a selection of fresh veg were served or trad fish and chips perhaps 3 nights a week
we asked for a superieur room, and we did not have the feeling we got it. At the afternoon tea, champagne was served, which was not included in the price, it showed up the next morning. Avoid this hotel.
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