Millennium & Copthorne Hotels at Chelsea Football Club  

It was ideal as it was close to our house, but we just wanted to get away somewhere close.

The main reason in staying at a hotel is because I have not been able to get much sleep over the past 2 weeks (due to work) and so we went to a hotel to have a good sleep and a long lie in as well. We had a Staff member repeatedly knock on our door at 08:00 until it woke me up and I had to answer. The staff member wanted to see what time I would be leaving??!! I said around 10:30 and then an hour later (09:00) she knocked on the door again and asked the same question. I was not impressed again and fairly fuming as it had fundamentally ruined my weekend and whole purpose in going there. I am not stupid and I know when check out time is, and even if I went over, I would care about paying additional charges. I will not be recommending this because of this, unless I received an apology or something else.

This time was our third time staying at Copthorne Chelsea Hotel and still felt satisfaction to the services and facilities. Location is perfect, not too far away and also not to close from underground station, safe and the staffs were excellent.

Proximity to Chelsea Football Club

Small rooms and lack of dining options

Fabulous Location!! Especially as we stayed for the football. Good facilities at hotel.

Terrible welcome. Bathroom flooded. Staff did not care. Nobody takes care of the guests.

I booked the millenium hotel as a christmas present for my husband as I had also bought a package to the chelsea football match the following day. The location was excellent. The hotel room was excellent, and the staff were also helpful and friendly. Breakfast was served in the Copthorne hotel which was just a short walk across the road. The food was great as was the service. The only downside I found was the parking, although we did park at the hotel and were given a discounted rate, we were told that we had to leave by 11am. I had phoned the hotel about a month previous to to check on the parking facilities and was told that we could stay no longer than this as we had not booked the following night, but on arrival I asked the concierge who told me that I could have pre-booked up to 3 days before hand as there were spaces then!! They also close the Fulham road off an hour and a half before a football match, but we parked just down the road at the tube station which was 5 minute walk away from the football ground, but all in all an excellent stay.

Nice place to stay in, close to city centre, close to shopes, easy to go anywhere by tube and bus

The location and can-do attitude of most of the staff. The

Inexperience from some of the reception desk staff and one was a bit 'short' with me. Difference between a $100-150 a night and a $300-400 a night maybe!?

Quiet

For £138 I would think breakfast should be included. £10 to service a room and they can't include a piece of toast and a cup of tea!! In the north of England I can get a fantastic room with a 3 course dinner and a full fantastic breakfast for £80. London is such a rip off.

Convenience only to see chelsea f c

Room 713 smell of urine in bathroom was horrible,same reported:

Breakfast was good

Overpriced in room wi-fi to be paid is very disappointing nowadyas

Very good place to relax and rest after busy day. Staff was very good in ensuring all maintanance and housekeeping duties were carried out when one was not in the room. Also very helpful concierge service. Great location - reflected in price :).

Slightly expensive though location explains a lot :)

I wanna go to watch football games.