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The Cheltenham Chase Hotel - QHotels
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When would you like to stay at the The Cheltenham Chase Hotel - QHotels?| Room type | Max | Rate |
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| Double Room |
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| Flexi Twin |
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| Q Saver Double |
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| Flexi Double |
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General
Restaurant, Bar, 24-Hour Front Desk, Garden, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, Gay Friendly, All Public and Private spaces non-smoking, Airconditioning.
Activities
Sauna, Fitness Centre, Golf Course (within 3 km), Games Room, Solarium, Spa & Wellness Centre, Massage, Children's Playground, Jacuzzi, Turkish/Steam Bath, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, Breakfast in the Room, Bridal Suite, Currency Exchange, Shoe Shine, Packed Lunches, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and charges are applicable.
Guest Parking
Free public parking is possible on site.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 11:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
One child under 4 years stays free of charge when using existing bedding.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, Maestro, Switch
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Evening meals are served from 19:00 until 21:30.
Breakfast is served from 07:00 until 09:00 (Monday to Friday); from 07:30 until 10:30 (Saturday); and from 08:00 until 11:00 (Sunday).
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
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The guest reviews are submitted by our customers after their stay at
The Cheltenham Chase Hotel - QHotels.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
81
reviews
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Show scores of: |
Individual guest reviews for The Cheltenham Chase Hotel - QHotels
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Karen
Mature couple
La Route du Mont Mado,St John, Jersey,
United Kingdom
November 28, 2009
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Comfort, service and food. |
10 |
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Anonymous
Mature couple
United States of America
November 28, 2009
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Convenient location for visiting the Cotswolds, close enough to drive to Bristol or Cardiff. Staff is friendly and very efficient. Even though Internet access is provided a public access terminal somewhere (like a business centre) would be helpful. |
7.5 |
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Patricia
Family with young children
London,
United Kingdom
November 25, 2009
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The Hotel was great for our needs, visiting family in the area. It is a little generic but great value for money, attentive staff, clean with good food served in the restaurant and at breakfast. |
9.5 |
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John
Solo traveller
County Kerry,
Ireland
November 19, 2009
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pleasant and efficent staff rates quoted for race week in march outrageous |
8.5 |
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Anonymous
Mature couple
Qatar
November 18, 2009
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Room was adequate; comfortable bed. Staffs' clothing and shoes, particularly in the restaurant were a disgrace. I'm sure they're cleaned rarely. Had thought to mention this to the Restaurant Manager but he looked even worse than the waiters/waitress. Shame on the Management! Classed as a 4star hotel, this simply isn't good enough. Management ought to introduce a daily inspections which should include staff members nails and hair as well as their clothing. Wouldn't stay there again and certainly wouldn't eat there. |
6 |
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Anonymous
Mature couple
United Kingdom
November 15, 2009
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The restaurant staff made it very special, the pork dish was amazing. The headboard was not properly attached to the bed so every time you touched it it creaked. There were no teabags in the room (there was coffee there). My partner had the steamed beef pudding for dinner and he did not feel well all night. |
9 |
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Linda
Solo traveller
Milnthorpe,
United Kingdom
November 11, 2009
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Location, cleanliness, friendly, efficient and helpful staff, pool and gym facility, good quality bed, quietness - not disturbed by noise travelling from other rooms. |
10 |
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Sonya
Mature couple
Nr Shrewsbury,
United Kingdom
October 28, 2009
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Visited Birdlip, Cirencester, Bibary, Bourton on Water, Stow, Morton on Marsh and some nice restaurants. There were several items either broken or not working - television not working had to be swapped from another room, which all took time as the swapped one needed 'resetting' (the person doing the swapping was very pleasant.) Toilet roll holder hanging down and so roll kept falling off - shaving mirror hanging off the wall - cover missing from over-bed light. Grouting in shower a bit grubby. |
7.5 |
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Anonymous
Mature couple
United Kingdom
October 22, 2009
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Friendly, courteous & helpful staff. Very clean accommodation. Definitely recommend hotel. |
10 |
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John
Mature couple
Llantwit Major,
United Kingdom
October 21, 2009
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The staff were excellent. When we arrived the resturant was very busy, but the Receptionist was very helpful to ensure that we were accomodated for Dinner |
9.5 |
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Chris
Solo traveller
Gloucester,
United Kingdom
October 14, 2009
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contemporary comfortable modern up to date room. no dodgy carpet designs/curtains and no tired looking furniture |
7.5 |
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Julie
Mature couple
Meppershall,
United Kingdom
October 14, 2009
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I liked the setting of the hotel and it was easy to find. The layout of the hotel was good too. The staff were excellent, as were all the facilities. The price of the room was brilliant and it included breakfast too! The room was very comfortable. The shower was not very powerful but apart from that, the bathroom was lovely and clean. |
10 |
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Ann
With friends
Port Talbot,
United Kingdom
September 23, 2009
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Rooms were very good and the food was excellent We booked a dinner on the second night and it was so good we booked again for the third night Well done Chef. |
8 |
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Louise
Mature couple
stockport,
United Kingdom
September 7, 2009
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This is a clean, comfortable hotel & good value for money. |
7 |
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Kerry
Mature couple
Kingston,
United Kingdom
September 2, 2009
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the dinner menu was repetative and boring. |
7.5 |
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Anonymous
Group
United Kingdom
September 1, 2009
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Relaxed atmosphere and comfortable throughout. Spacious rooms. Excellent staff service. Cleanliness of room let down by grubby shower. |
9.5 |
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Anonymous
Mature couple
United Kingdom
August 27, 2009
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A relaxing place to stay. Whilst catering for families we appreciated that chidren were required to leave the pool by 6pm. |
9.5 |
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Stephen
Mature couple
Pudsey,
United Kingdom
August 25, 2009
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A new hotel with comfortable modern-equipped rooms and luxury 6 foot wide beds for a good nights sleep. The hotel was busy with familys but had good sound insulation. The breakfast was of a high standard. Uncommonly well-staffed reception with well-trained efficient and courteous receptionists A little lacking in character, particularly contributed to by the long narrow corridors. |
9 |
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Anonymous
Family with young children
United Kingdom
August 19, 2009
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Very modern and comfortable rooms and nice pool facilities The provision of teas and milk in the room was lacking- we had to request more. |
8 |
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James
Solo traveller
Brighton,
United Kingdom
July 27, 2009
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Rooms are very nice, TV's not tuned properly but working. The food in the restaurant was decent, but not great VFM. The quality of the food was good, but the menu was a dreadful mess. There were curries, steaks, bangers and mash none of the dishes related to any of the others, a bit like one of those aweful chain pubs .. Such a shame as the dinning room was very nice and the actual quality of the food was quite good. The chef can obviously cook, if only he had a style and stuck to it, the food could be quite excellet. |
9.5 |
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Keith
Mature couple
ROCHESTER,
United Kingdom
July 24, 2009
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clean,good staff,enjoyable atmostfear. |
9 |
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Andrea
Young couple
Bridgwater,
United Kingdom
July 24, 2009
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We found the hotel an excellent base for the Cotswolds and Gloucester. Particularly enjoyed the spa and the food in the restaurant was excellent. Rooms very comfortable, clean and modern, especially the bathroom. A most enjoyable stay. |
10 |
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Katherine
Young couple
Poole,
United Kingdom
July 23, 2009
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Easy to find location,good parking,excellent breakfast,clean and well equipped room. There was a door adjoining to next occupied room and soundproofing was poor. |
8 |
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Anonymous
Young couple
United Kingdom
July 22, 2009
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Deluxe room was very comfortable and clean. Breakfast was very good. Staff helpful and polite. Pool / steam room etc very nice. |
9.5 |
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Margaret
Solo traveller
Shaw, Oldham,
United Kingdom
July 17, 2009
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Lovely surroundings. Restaurant staff attentive and the menu offered a good choice. Comfortable and spacious rooms. |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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