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Cheltenham Park Hotel - The Hotel Collection
Cirencester Rd, Cheltenham, GL53 8EA – Show map
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The most recent booking for this hotel was made on 27 Aug at 23:10 from the United Kingdom.
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281 verified reviews
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Golf course (within 3 km), Sauna, Fitness centre, Massage, Hot tub, Indoor pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the room
Free! WiFi is available in public areas and is free of charge.
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free public parking is possible on site (reservation is not needed).
Room service, 24-hour front desk, Express check-in/check-out, Luggage storage, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop
Newspapers, Non-smoking rooms, Facilities for disabled guests, Heating, Non-smoking throughout
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children from 2 to 16 years stay free of charge for extra beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Cheltenham Park Hotel - The Hotel Collection accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 281 reviews
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No problems as far as we were concerned
High standard of service.
No lift which means at least one or two flights of stairs to bedrooms and many more stairs to restaurant, bar etc.
Clean, great facilities and fantastic location.
Gym and leisure club, comfortable bed and big tv
Felt like I'd slipped back 50 years with no redecoration!
Hotel is in lovely surroundings with easy access to city centre and also the Cotswold. Room was a good size, bed very comfortable, and the free WiFi an added bonus. Staff were very friendly and helpful. Breakfast was great, and plenty of it. Will definitely stay again. Very warm and they had put a fan in the room which was very welcome. Thank you.
No lift, especially difficult with luggage. Not really a problem to us though.
No friendly and welcoming staffs
Location close to a good golf course, pleaseant patio area, bar lounge and the swimming pool.
No air conditioning in the bedroom on a very warm summer's night made sleeping fitful.
Very friendly staff Very clean Great facilities Very tasty breakfast
Very hot rooms as no aircon.
The bed was comfortable. The room was clean.
Reception staff who were too pre-occupied with telephone and computer to pay any attention to guests wanting to check in. Shower that could not be adjusted to give any water other than tepid. No butter or decaff coffee at breakfast. Not modern-day attention to detail.
Liked the character of the hotel, the staff were friendly and polite even if a little inexperienced.
Dining arrangements were muddly. Dinner was expensive taking into account quality and quantity.
Location was good for where we wanted to be
Breakfast on the internet was listed at £12.95 but charged £14.95 on the day
Food was top class
The heat in the room was unbearable
Leisure facilities were excellent and hotle was close to the town centre. Parking very good, staff very helpful and very clean rooms!
No air conditioning!!!!!
Basically alright for a one night stay. Quiet situation.
Too many stairs. No lift. Single room very small and the one small window hardly opens to let fresh air in.
Location of hotel and grounds. The staff were helpful. The pool was ideal for the older children to let off steam. The closeness to town.
The bathroom was in need of repair - Plastic plug on a chain to replace broken pop up plug. The cold tap was almost impossible to move and was therefore in need of repair.
It was clean and the staff were very keen to help rectify the problems I encountered.
There is no fridge or air conditioning in the room. Bath robes do not come as standard for all rooms. The restaurant menu was not particularly interesting and was more like bar food.
Our room. The staff. Breakfast
The stairs to our room. Please install a lift
No lift. Single bedroom very small/poky. Clock Tower Restaurant not open. Snack type food from bar e.g. burgers pricey and not very special
Staff we're very pleasant and helpful
Hotel has no air conditioning and rooms are overpoweringly hot making sleeping almost impossible
Well appointed gym. Massive room and really quiet. Tasty food and excellent breakfast choice.
Bathrooms are a little jaded and worn, but no biggie! Wifi was a little flakey.
I liked the position of the hotel, the helpful reception staff, who took the trouble to draw us a map of where we were trying to find. And I enjoyed the use of the pool
Never really enjoy the buffet style breakfast at hotels, but that is what you get these days.
location setting views
Too hot in the room air con required
The hotel facilities were good, nice clean pool and changing room area. The staff on reception were friendly and helpful, bar staff were very nice and friendly, rooms were clean but abit tired looking, very good location.
Booked a table in the restaurant for 8pm, was taken to our table and offered one menu as they had run out (the restaurant wasn't full) and would bring another one when available and would we like a drink, we were given the wine list and told he would return for our order. No further menu arrived. Two further groups of people arrived after us and we're served drinks, couldn't get eye contact to let waiter know we were still waiting, the other groups were then asked for their food order by the same waiter, at this point 25 minutes after sitting down we walked out, informed the head waiter who just said "oh sorry about that" and carried on. We went next door to The Clock Tower and was served straight away. My husband was upset about the incident as he was treating me to a weekend away and wanted it to be special.
Breakfast a little disappointing. Cooked food only lukewarm and disappointed to not have tea and coffee brought to the table.
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