Chesford Grange - QHotels

I found the hotel staff extremely polite and helpful, they did not have a problem changing my room when I could not get internet signal. General cleanliness and comfort was fine, though my personal opinion was the bed was a bit uncomfortable and the furniture was a bit 'tired' not much though.

I found the breakfast relatively tasteless with very bland eggs (powdered??) and barely cooked bacon and chewy sausages

Disappointed that considering the building work going on no discount was offered in compensation so expensive.

I liked the old part of the hotel and the grand staircase and, should have the weather been better, the gardens

I thought the classic design of the country mansion had been lost with the new sections.

Hotel staff were very pleasant and food was excellent

Was disappointed to find we could not have spa treatments as brochure in room stated that it was open every day but when we tried to book it was closed on day in question

Enjoyed the food and bar facilities

Restaurant very warm for breakfast. Was unable to book in for any treatment whatsoever, for the whole weekend, and chose that hotel for the spa facilities, disappointed there was no availability even for a mini facial, etc.

location, swimming, restaurant

This is a combination of a spa/weekend break hotel and a corporate training centre. So if you want to relax I'd suggest you definately stay at the weekends. It's a great location just minutes from Warwick. Leamington Spa and Stratford-upon-Avon. The rooms are modern and comfortable and the swimming pool is a good size. The thing that really sets this place apart is how well it is run and the friendliness of the staff. From the people on reception, to bar staff, to the maid cleaning our room, everyone was eager to please, helpful and in good humour. It makes a lovely change to come across a bunch of people who seem really proud of their hotel and their jobs.

Good value for money in a 4 star hotel with every comfort and need provided for.

Very friendly atmosphere and very high standard of rooms and hotel overall, the food is great and great choice available at breakfast

Staff were friendly on arrival and at the bar.

At about 11pm after my wife and I went to see a show nearby we tried 4 times to contact room service as we had had nothing to eat due to our limited timescales, the first 3 times the number just rang and rang and on the foruth occasion an man answered the phone and was adamant that we had dialed the wrong number, we clearly had not rung the wrong number and advised him of this so he advised he would put us through to room service and then the line went dead, consequently my wife and I had no choice but to go to bed hungry. This was most disappointing for a hotel such as yours.

we were made very welcome by friendly staff

The service was excellent, breakfast was worth the price

food is expensive