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Newest reviews for Chesford Grange - QHotels

  • Anonymous
      United Kingdom
    September 11, 2014

    The staff were all lovely at Chesford Grange. Rooms were clean and quiet, food was very tasty too!

    I think the bathrooms need a bit of an update (i.e toilet seats looked a bit worn!) but they were very clean nontheless. Very minor point!

    9.2

  • Patricia
      United Kingdom
    September 7, 2014

    everything. The evening meal could have been a little better

    9.5

  • Paul
      United Kingdom
    September 4, 2014

    Wifi was good

    Location. Leisure area not particularly well kitted out - no sauna, jacuzzi etc. It's essentially a conference centre and feels like that

    5

  • Benson
      United Kingdom
    September 3, 2014

    Smokers standing in doorway of lounge not good had to leave the lounge area very disappointing.No smoking should apply and be away from the building.

    7.1

  • Hazel
      United Kingdom
    August 31, 2014

    Good parking, friendly staff, excellent food, rooms were clean and comfortable. Great hotel, cannot fault it.

    9.6

  • Nigel
      United Kingdom
    August 31, 2014

    The attentiveness of staff was excellent, excellent choice of breakfast available. Very good location for both leisure and business.

    The superior room was badly in need of some maintenance, and by Qhotels stand the room was not what I was expecting. The choice of menus in the main resterant and lounge bar was very limited compared to room service menu.

    7.9

  • Anonymous
      United Kingdom
    August 26, 2014

    The staff overall were lovely.

    The service in the restaurant both for dinner & breakfast was very poor. Not enough staff to cater for amount of people.

    9.2

  • Georgina
      United Kingdom
    August 25, 2014

    Room service, cleanliness and gym very good

    Very corporate feel but this was fine due to it being a business trip. I wouldn't go there for a weekend away

    8.3

  • Diane
      United Kingdom
    August 24, 2014

    Staff were very friendly and helpful and hotel was clean. Breakfast was included and good, especially the pastries.

    Room was quite small. Pillows were hard. Yellow patterned carpet in corridor was dreadful and made me feel quite disorientated. Hotel is quite isolated, you need transport to get anywhere.

    6.3

  • Nita
      United Kingdom
    August 24, 2014

    Bed comfortable and quiet location did not think room was superior.

    Restaurant food poor had to send food back (cold) on both evenings. Cleanliness of room poor dirty net curtains very dusty.

    4.6

  • Amanda
      United Kingdom
    August 23, 2014

    The staff was great, very helpful. My friend lost her reading glasses and they did their utmost to find them for her. After they had cleaned her room they even phoned her but had to inform her they didn't find them unfortunately

    Restaurant was fully booked. It would have been good if we had been informed to book in advance to avoid disappointment

    8.8

  • Kelly
      United Kingdom
    August 23, 2014

    The place we stayed was very nice will stay there agen when we come up to see our family

    10

  • Anonymous
      United Kingdom
    August 22, 2014

    Dinner was amazing along with breakfast. Nice bar Comfortable beds

    Room size a little small

    9.6

  • Ian
      United Kingdom
    August 21, 2014

    Good room service, excellent Wi-Fi comfortable room and good parking.

    9.2

  • Julie
      United Kingdom
    August 20, 2014

    Location .beautiful gardens.

    10

  • Rose
      United Kingdom
    August 19, 2014

    4 star service

    10

  • Janet
      United Kingdom
    August 17, 2014

    The breakfast,which was included in our package, was excellent.

    drinks in the bar were rather expensive, but perhaps that is to be expected. Surprised there was no literature on Kennilworth Castle in the foyer.

    10

  • Andrew
      United Kingdom
    August 17, 2014

    Good restaurant with perfect service and great food. Flexibility handling the account of our friends (who had to cancel at the last minute), the hotel let us use their pre paid dinner. Big comfortable bed. Spacious room.

    No half bottles of wine - wines a bit pricey. Width of the bath edge - how do smaller or frail people climb in to the shower/bath without falling?

    8.3

  • Anonymous
      United Kingdom
    August 16, 2014

    Spacious, well apportioned hotel. Food was very good; location excellent for Kenilworth and Stratford. Staff friendly and helpful.

    Room was quite hot -air con effective but noisy

    7.9

  • Betsy
      United Kingdom
    August 13, 2014

    Lovely location, beautiful hotel.Excellent staff

    Bar food a bit expensive

    9.2

  • Anonymous
      United Kingdom
    August 13, 2014

    public areas, wifi access, helpfulness of all the staff

    fire alarm sounding intermittently in the middle of the night and the bath slip mat was a bit questionable

    9.2

  • Bev
      United Kingdom
    August 12, 2014

    Location Comfortable Efficient, friendly staff Facilities Cleanliness

    Alarm going off at 1:00 am

    9.6

  • Anonymous
      United Kingdom
    August 12, 2014

    The superior doubles are not worth the extra money. Leaking toilet and no extra luxuries.

    4.6

  • Dave
      Belgium
    August 11, 2014

    Great staff, good breakfast and comfy beds - just what you need when travelling on business. The pool and gym facilities are really good, too.

    Nothing really.

    10

  • Richard
      United Kingdom
    August 9, 2014

    Accommodation was comfortable. Food was excellent and the overall service was brilliant.

    WiFi connection. Good in room but poor service throughout the rest of the hotel

    9.2

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