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Recently booked in London
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Review score
Score from 918 reviews
“The hotel as a cosy feel to it. The staff were very polite and accomodating. Although the rooms are small they served their purpose very well. Our room was clean and nicely decorated with a nice en suite bathroom. The hotel was warm and quiet.”
Lorraine,
Norwich
Just 55 yards from The British Museum, Cheshire Hotel is a 2 minute walk from lively Oxford Street. The 3-star hotel offers traditional rooms, cooked breakfasts and a 24-hour front desk. All of the cozy bedrooms have satellite TVs and work desks. Rooms also feature seating areas and private bathrooms. Wi-Fi is also accessible throughout. Cheshire Hotel has country charm throughout, with real fireplaces and traditional decor. Full English breakfasts are served daily in the dining room, and continental options are also available. The Cheshire is a 2 minute walk from Tottenham Court Road Tube Station and the Dominion Theater. Vibrant Covent Garden is half a mile away and Piccadilly Circus is a 10 minute walk away. Hotel Rooms: 36 Most recent booking for this hotel was yesterday at 15:48 from Kazakhstan.
General24-Hour Front Desk, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private) ServicesBreakfast in the Room, Packed Lunches, Fax/Photocopying, Concierge Service, Shuttle Service (surcharge)
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Total Hotel Score:6.8
Based on 918 reviews Guest reviews are written by our customers after their stay at Cheshire Hotel. |
Score breakdown
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Score filter |
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Chris
Solo traveler
Dumfries,
United Kingdom
September 7, 2011
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location i booked the hotel because of the location and the price - normal price for a double £350, special offer £90. i was offered a pokey little bedroom with several holes in the carpet and an unflushed loo. when i said that was a bit poor i was given the keys to a room that was already occupied! i ended up in the first room. i would never, ever stay in this hotel again and would never ever recommend it to someone coming to london. this was shocking. i cannot believe the standard price of a double room at the cheshire hotel is £350.
5 out of 5 people found this review helpful, did you?
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5 |
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Mark
Mature couple
Broadstone,
United Kingdom
August 31, 2011
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The hotel was very well situated for shopping and getting around, with the Tottenham Court underground central line right around the corner. Only a few minutes walk to either the shops on Oxford Street or the nightlife of Leicester Square and Piccadilly Circus. We Will Rock You theatre was just around the corner, along with Garfunkals and Cafe Rouge, and bars just a few steps further. Good location. Hotel looks good from the outside and a nice reception area with seating. Shower worked well, plenty of hot water. Comfy enough bed. The room was absolutely tiny - the smallest room I've ever stayed in and it was quite claustrophobic when two people are both trying to get dressed and ready to go out. If you were staying for more than a few days you would definately need more storage space for clothes. The miniscule wardrobe was virtually full already with an upright fan and luggage holder, but absolutely nowwhere else to put it as there was only just about enough room to get around the bed. (one at a time) . Disappointed that there was no bar in the hotel or even minibar, so just a place to sleep only. Lift was very 'tired' and seemed to pause for a rest at every floor. Would ask for a suite next time if the price was right as the size of the room was the only concern
4 out of 4 people found this review helpful, did you?
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7.5 |
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Jaime
Solo traveler
Toronto, ON, Canada,
Canada
May 3, 2012
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Location (it is the best) and breakfast (excellent options and service). Internet it is not for free at the hotel. It must be paid. This is unreasonable in London, the world´s city with the most number of free wifi networks available. Besides, the wifi signal is very weak, so one pay a high value for nothing. Hot water was not available one day. Poor Tv channels. No cable or satellite options. A bit noise around the room, difficult to rest (many doors, including the lift´s one, being opened and closed frequently at night).
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6.7 |
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John
Solo traveler
Otley,
United Kingdom
April 28, 2012
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I had to be moved to another hotel as the pipes were broken I believe. I was moved to another hotel - I asked if this was to be a similar standard as the Cheshire - and told yes. The alternative hotel was poor - the bedroom standard very low so I'm not happy with this. I appreciate it was necessary and sympathise but the standard at the alternaitive hotel was just not good enough. John Harris
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5 |
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Frank
Solo traveler
Tallaght,,
Ireland
April 27, 2012
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The continental breakfast was ok. The room was tiny. The furniture was very scratched. The television did not work ( or at least the remote control did not) The curtains in the bedroom and bathroom were a joke. The toiletet roll holder was broken. The showerholder on the wall was broken so showering meant holding the shower hose to wash yourself. The bath towels were tiny. The lifts are worn and all woodwork around them was badly scuffed. This hotel was very, very bad value and I would not recommend it to anyone. I would recommend that Booking.Com take it off their list of London Hotels. Fk
Did you find this review helpful?
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3.8 |
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Volkan
Solo traveler
Istanbul,
Turkey
April 25, 2012
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location is great! very close to tube and everything price is good for location
Did you find this review helpful?
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7.5 |
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John
Solo traveler
Pittsburgh,
United States of America
April 18, 2012
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Great location and great service. I'd like a bigger single room when I come back to stay with you in early May. Thanks for everything, JD
Did you find this review helpful?
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10 |
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Bente
Group of friends
Strandby,
Denmark
April 17, 2012
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Excellent location, just next door to the Dominion Theater, to Oxford Street and to the tube. The room were clean and the maid came every day to make the bed, cleaned the bathroom and gave us clean towels.
Did you find this review helpful?
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8.8 |
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Donna
Family with young children
Swindon,
United Kingdom
April 15, 2012
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Staff were very friendly, Ideal location for West End which was the reason for choosing this hotel but would expect more for the price we payed. Room was very small and decoration work was going on in room next to us. Breakfast was advertised as hot breakfast so would expect Full English but in the morning it was Continental and defiantly not worth the money they charged. You can get a 2 for 1 on Full English round the corner in the restaurant for half the price £9.95. You could upgrade to Full English for extra cost but was already more than what it was worth. Would expect more from a hotel for the price we payed.
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6.7 |
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Danielle
Young couple
liverpool,
United Kingdom
April 14, 2012
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Location was great and the staff were friendly Room was very clean and tidy The lack of a kettle to make a coffee or cup of tea The lift is very slow
Did you find this review helpful?
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7.5 |
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Sarah
Family with older children
worcester,
United Kingdom
April 12, 2012
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The staff were all friendly & helpful with problems. The hotle was sub standard and rooms offered were damp, shabby, broken furniture, broken bathroom fittings, damp carpets, rotten surrounds and standing water in broken tiles on one bathroom floor offered to us. Staff did their best with what they had.
Did you find this review helpful?
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4.6 |
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Ian
Mature couple
clacton on sea,
United Kingdom
April 9, 2012
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Location
Did you find this review helpful?
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10 |
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Marwa
Mature couple
cairo,
Egypt
April 8, 2012
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It's te worst hotel in London I have ever seen,very poor hotel can nt give any asistance even the triple plug..very very small rooms..the only 3 star hotel which has no coffee or tea maker..poor tv..evrything is horrible..poooooooooooooooor..shame on London city to leave a hotel like that classified as a 3 star !! real shame.I Do nt recommmend at all and am asking booking.com the great and honest website to send someone to take a look at the hhotel and see how horrible.pls friends in booking.com..you are bigger that having such a hotel in yr list..forgot to tell you 5 pounds for an internet hour and you have to consume it one shot !!! Everything..the poorest hotel ever..shame shme on london and booking.com
1 out of 1 people found this review helpful, did you?
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3.3 |
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Mr.dhir
Solo traveler
Jaipur,
India
April 8, 2012
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Had a good and very quite room, nice and clean bath, good breakfast and very friendly and warm staff. Nothing I can think of, everything was fine and very good.
Did you find this review helpful?
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10 |
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Per
Group of friends
Asker,
Norway
April 4, 2012
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Great location for a cheap price The Hotel room looked worn down,
Did you find this review helpful?
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6.7 |
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Nils
Solo traveler
Copenhagen,
Denmark
April 3, 2012
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It's within walking distance to Soho and shopping areas and there are a coupple of nice cafés near by. Do not stay at this hotel! I have travelled in more than 40 countries as a journalist but I have never experienced something like this in a Western European country. At least not outside summer season. On March 31, with close to zero degrees outside at night, the staff refused to turn on the heating. I asked them four (4) times to turn it on, but no. The windows in my room were poorly isolated and the cold wind came oosing in. I got sick and had to stay in bed two days after I got home. Further, the staff over-charged me for both room service and for late check out. I had two beers and three bottles of water of which I drank one beer. But I had to pay for all of it. We had agreed on a late check-out fee. That was not respected, they charged me for more hours. The money is not the issue. It is about service attitude and providing service for your guests. This hotel is cinically going for your money - without providing the service you pay for.
Did you find this review helpful?
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4.2 |
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Marina
Solo traveler
Saint-Petersburg,
Russia
April 2, 2012
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Nothing Awful!!! Apart from poor facilities, room without window, lack of heating and hot water they deceive people.
Did you find this review helpful?
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4.2 |
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Stuart
Solo traveler
19 Orchard Grove,
United Kingdom
March 30, 2012
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Terrible experience. Heating in room was stuck on full blast and they couldn't do anything about it. Also carpet was soaking wet so I couldn't walk around without shoes on. Room was also very small and lots of noise outside throughout night.
Did you find this review helpful?
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3.8 |
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Andy
Group of friends
peterborough,
United Kingdom
March 29, 2012
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Price
Did you find this review helpful?
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5.5 |
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Betty
Mature couple
Huthwaite,
United Kingdom
March 28, 2012
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Excellent location for my trip to the theatre for my husbands 50th birthday Room too small and too hot and poor facilities
Did you find this review helpful?
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5.4 |
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Nina
Young couple
balham,
United Kingdom
March 27, 2012
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The hotel was overbooked so we got upgraded to a suite which was pleasant although I wouldn´t say it was a suite! The water was switched off all day on Sunday so the hotel kindly allowed us to check out later. I do think the early check out time of 10 am though is a bit unfair. Otherwise I would stay there again.
Did you find this review helpful?
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7.5 |
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Tal
Solo traveler
Givatayim,
Israel
March 27, 2012
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great location, fair price, pleasant and kindly staff I paid 25 pounds for unlimited access of 3 days to wi-fi internet, but the signal was very week, and I couldn't talk on Skype continuously.
Did you find this review helpful?
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7.5 |
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Christopher
Young couple
Worthing,
United Kingdom
March 26, 2012
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Location was excellent, near the tube station. The breakfast was terrible took one look at it and we decided to go to the cafe next door and pay for a proper breakfast, the room was not very clean and had a strange wet patch on the floor which did not amuse me. We had to go to burger king to get a cup of tea as there was no facilities in the room. Also there is no bar in the hotel and even though there is room service you dont want to spend any longer than you have to in your room.
Did you find this review helpful?
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4.2 |
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Ben
Young couple
Runcorn,
United Kingdom
March 26, 2012
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Location Incredibly rude male receptionist, appliances broken in the room.
Did you find this review helpful?
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3.5 |
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Lisa
Group of friends
Stourbridge,
United Kingdom
March 25, 2012
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Nice rooms . Good location No water for bath or shower in the morning
Did you find this review helpful?
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7.1 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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