Chester Court Hotel

friendliness of staff plus comfort of bed and cleanliness throughout.

Staff both on welcome and departure were excellent. The few nice touches made all the difference!

Nothing, all was very good

the warm welcome and "" can do " attitude of the staff, they wanted to be the best. the warm comfortable room, and a breakfast that set us both up for the day.

nothing.

walked in to chester ten mins walk at a steady stroll had something to eat very nice people very pleasant

Easy walk into city centre. Delicious breakfast. Very comfortable bed in room 6! Friendly young girls at breakfast.

I don't often even eat the biscuits in a hotel/b&b room when I make teas/coffees but I was surprised that they weren't provided at this room rate. Small bath towels are a bit mean too.

Excellent hospitality. Excellent breakfast.

Small chalet

The breakfast

I was not given the correct keys when checking in so when I arrived back at the hotel at 10.20pm Friday evening I found myself locked out with no staff resident on site, I called the emergency number and complained, the manager maintained the staff had been called away to an emergency and he would get there as quickly as he could which was forty minutes later, standing in the cold, the managers suggestion of compensation when he arrived was to assure me of a good breakfast the following morning. Not impressed, would not recommend to anybody, the approach from the manager was very amateurish .

The man on reception was very helpful

Room size was small and not the one in the picture that showed against the price also had to wait ages for breakfast, I asked for hot water instead of tea or coffee and could hear the conversation that went on in the kitchen just bucks I asked for water

First class service and most helpful.

Everything

The challet style rooms The shower Reasonable Bar prices Knowledgable helpful and friendly staff

The old TV and digi box buzzing through the night even when on standby.

It was a pleasant, comfortable hotel with all that one needs for an enjoyable week-end away. The staff were brilliant(very friendly and helpful). The bed was very comfortable and the facilities were also excellent. The breakfast was very good too.

There was nothing to dislike.

Locations was ideal with only a short walk to the train station and shops. Staff very accomodating and friendly.

Bathroom was very small and only had hot water for about 30 mins on our overnight stay.

value for money

only the distace from city centre, having said that the walk is good foer you

Staff very helpful and informative,the room was comfortable , breakfast very good. Managed to go to a few locations outside of Chester.

Friendly, value for money, good breakfast and plenty of parking.

Small TV Small Towels but not a malor issue

Staff brilliant, and very, very clean, breakfast was spot on too

Tv bit outdated and poor quality reception, but not that important as not in room much, needs updating to flat screens with better arial though

Rooms were spacious and clean Breakfast was lovely, would definately stay there again, price was good for the quality of hotel, its better thsn 2star rating I thought.

More coffee and milk in the room maybe, best fault I can find im afraid.

Staff were spectacular and absolutely great value for money. Breakfast room and food were really nice and inviting.

There was nothing not to like.

it is like a home, nice

Staff

The room,staff,location except for the church bells,food

Church bells every quarter hour,but thats in a higher powers hands.

Staff very friendlyand accommodating Breakfast delicious Easy parking Top attic room nice and quiet Really enjoyed stay and good value

Room was cold in top floor attic room Shower is dangerous to get in and out of. Not good if u were elderly Cold in room where breakfast served especially when chef smokes outside and leaves door wide open

very friendly staff, quiet, good breakfast

Location and free parking

We were in the courtyard and found the room was cold a night but it had been snowing earlier in the day, the radiator was working.

Nice relaxed atmosphere. Nice old hotel and furnishings.

Main building cold and room annex even colder. Receptionist/owner lefet the hotel so reception/main building unmanned at night.