The Chesterfield Hotel  

out of date,tired,dirty,cooked breakfast off the window sill!

Location is excellent and near to bus/coach/train stations for ease of travel to other places around like buxton, bakewell, castleton.

The unbearable heat in the room, even with the window open and a fan-heater, it was like a sauna, luckily i only stayed 2 nights, both of which i couldn't sleep due to the heat.

location, price and close to town centre

room was quite noisy due to traffic

The location to town and other pubs a 5 minute walk Breakfast average

No hot water and no heating on this occasion only to be told by a letter under the door half an hour after checking in at for o clock When hotel had known about this before we checked in. When we asked why not told about this at check in Staff were rude unhelpful and basically said there is the door No refund no help or offer to resolve the issue no electric fan heater offered This was appealing service for a out dated hotel will not recommend or stay here again Disgusted as a regular at booking.com

Food was lovely

Room wasnt clean, dried mud on the carpet and no hot water.

Comfortable. Very pleasant staff. Good selection at breakfast. Excellent value for money.

The shower didnt work properly it was freezing cold and we had to run it for 10 minutes, then it completly went off! The lift also didnt work and we had 2 heavy bags to lift upstairs, the Duvet smelt! That was disgusting. Overall a very poor hotel. Faulty towers would have been better.

224hr booking in and the location,easy to find and god parking

Located near to railway station and town centre. Staff pleasant, polite and well-dressed. Reception and booking-in was quick, friendly and efficient.

This Hotel would benefit from a good plumber, electrician and decorator. The bathroom required attention : shower difficult to operate (handle broken) and temperamental. Washbasin tap produced only luke-warm water, but bedroom radiators too hot to touch. (Unable to turn down as thermostat covered with paint). Guest soap (‘Natural Cleansing Bar’) just the right size to slip down washbasin plughole. Two metal teaspoons were stuck down outlet, which showed a previous attempt to remove the soap.. Bathroom light fittings missing and one bulb not working. No tea bags on first day; only one glass provided and only one bath-size towel and one hand-towel left out, (others located at back of wardrobe). Water left in kettle from previous guests. Not a good practice. Paintwork damaged and generally shabby throughout. Staircase carpets worn thin in parts - considered dangerous. Television did not work. Our experience and knowledge allowed us to re-tune it to digital stations. Lift did not work on two days. Gideons Bible interesting, but local phone book (April 1993) out of date. Continental Breakfast was good, but evening dining was disappointing. (Also - we were asked if we wished to ‘eat in’ and were told the menu was in our room. Having chosen from this menu, we then found the restaurant was using a different one.) Some cutlery was dirty. We moved on after two nights and don’t plan to return.

The location. The swimming bath and the gym.

Bed bugs. Dark and dreary rooms. The smell of paint.

Room was warm, plenty of tea making items Bathroom was ideal for disabled, even to sink being lowered for wheelchair user

Very hard to find even using sat nav. Room very dated and carpet stained. Mattresses could do with updating. Lift up and down to breakfast room didnt work properly. Hill to and from car park, very difficult to get up and down if disabled. Nowhere to stop to drop off passenger, double yellow lines.

One is made to feel as thouh your are the only customer and nothing is too much trouble for the staff and we will be back again next year