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Eastgate Street, Eastgate, Chester, CH1 1LT – Show map
Excellent location – rated 9.7/10! (score from 305 reviews)
Rated by guests after their stay at The Chester Grosvenor.
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54 properties in Chester
Including hotels, apartments, villas and more.
305 verified reviews
We speak your language
The Chester Grosvenor's staff speaks: Polish, Italian, French, English
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Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
Free! WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs GBP 8.50 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Polish, Italian, French, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years are charged GBP 17.50 per person per night in a crib.
All children from 3 to 12 year are charged GBP 35 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
The Chester Grosvenor accepts these cards and reserves the right to pre-authorize your card prior to arrival.
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Based on 305 reviews
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central location, excellent staff lovely room
the bed the bathroom
no complimentary water or tea/coffee staff service was adequate only, they could create a far beter experience by being more attentive and friendlier.
Right from the start of our stay the staff were very attentive to our request and questions. We were made to feel at home in every way and we look forward to our next visit.
none of the extra touches expected at this grade of hotel - lighting in room was poor - TV was positively archaic.
Fabulous luxury hotel. We were treated fantastically by wonderful staff and the location was superb. Already recomended it to other family members and friends and we will return.
Attention to detail. Caring about you and your needs. Top Quality of every thing with in the hotel. Food was First Class and the service. Front desk was so helpful
not a thing
Everything. Pure luxury, the staff were amazing, very attentive, hotel gorgeous, beds just sooo comfy, food excellent.
Nothing, all was well
Parking access for hotel guests could be better as we had to queue 20 minutes for a space to become available.
The room was to the usual standard Nothing spectacular
The reception staff where very poor
Wonderful hotel with exceptional service. Cannot wait until our next visit.
The food was amazing, the decor was beautiful and the staff very attentive, loved the valet parking
Price of afternoon tea was truelly eyewatering, lovely but massively overpriced
Service, food, management
Friendly and attentive staff. Not at all stuffy.
The greeting on arrival,the valet parking, the quick booking in at reception ,and being shown to our room. The friendly welcoming service,the room,food.....everything really,there was nothing we didn't like.
parking easy Staff excellent Location perfect
Include english breakfat in overall price
ideal location,beds very comfortable,
poor showers. Meal in Brasserie ok but service not very good considering it was not very busy.
Convenience of location
Awkward parking arrangements Very expensive for all additional charges. Inclusive breakfast only "continental" but outrageous to charge £19 for two additional eggs!
room brilliant resteraunt even better staff to a person best we have ever had
price of drinks a bit over the top and nowhere to get a pint of lager
I like the big bed but every thing is good.
Their was no kettle in the room. It said coffee and tea facilities.
All round excellence. Very helpful staff exceptional food. Ideal location to walk around Chester.
Shower too close to the end of the bath for a big bloke.
We enjoyed everything about the hotel and the staff are fabulous
Can't think of anything.
We always stop here for a night when arriving in the UK for summer hols. Everything from the staff to the rooms to the food and service is spot on. All staff are excellent from the front desk to the concierge and restaurant staff. This is the best place to stay in chester. Worth every penny !
Absolutely nothing at all, wish we could stay longer!
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