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Trinity Street, Chester, CH1 2BD, United Kingdom – Show map
Excellent location — rated 9.2/10! (score from 888 reviews)
Rated by guests after their stay at Crowne Plaza Chester.
|Standard King Room|
|Executive Double or Twin Room|
|Executive King Room|
|Double Room with Sofa Bed|
|Executive Family Room|
|Double or Twin Room|
|Executive Double Room|
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59 properties in Chester
Including hotels, apartments, villas and more.
890 verified reviews
They speak your language!
Crowne Plaza Chester's staff speak: French, English
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Golf course (within 3 km), Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Indoor pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Restaurant (buffet), Special diet menus (on request)
WiFi is available in all areas and costs GBP 15 per 24 hours.
Private parking is possible on site (reservation is not possible) and costs GBP 7.50 per day.
Room service, Packed lunches, Car hire, 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Concierge service, Dry cleaning, Shoeshine, Trouser press, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All further children from 13 to 18 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 888 reviews
Value for money
Show reviews from:
The Mill Hotel and Spa is located alongside the Shropshire Union Canal, 5 minutes’ walk from Chester Station. It offers 5 eateries, free parking and a leisure centre with a pool.
Score from 2180 reviews Very good
With a modern fitness centre and stylish Lounge Bar, ABode Chester also houses the Michael Caines Restaurant and Champagne Bar on the fifth floor, with views across historic Chester and Chester...
Score from 681 reviews Fabulous
In the city centre, the Macdonald New Blossoms Hotel is just 10 minutes’ walk from Chester Racecourse and Chester Cathedral. Free Wi-Fi via The Cloud is available in all areas.
Score from 411 reviews Very good
Boasting 2 acres of beautiful gardens and a Feel Good Health Club, Mercure Chester Abbots Well Hotel provides free parking and free high-speed WiFi.
Score from 540 reviews Good
We stayed for one night just recently and we were very pleased when our room was in a quieter part of the hotel but still has a good view over Chester. We had a family emergency early the following day so I phoned reception to make our checkout fast. The receptionist was so helpful.
Leisure facilities, helpful staff, nice room, oh & especially the free upgrade on arrival.
Leaving! (& disappointed not to have been able to eat our evening meal there because of the Christmas parties...maybe next time though)
Spa was outstanding, especially the staff.
Bar was a bit tired, overall expensive for this standard of hotel.
Location was fantastic
Leisure facilities especially poolside very dirty.
generally good but they need to invest in better pillow and beds! K
Hotel, staff and facilities, excellent.Have used Crown Plaza before and will definitely use them again.
After initial logon, worked well. Second day, you need to re register and complete pay information. For what I required it was an unnecessary hassle. I did not bother. Could have been added to my bill.
Wow wow wow The Crowne Plaza Chester for a glitzy Xmas weekend. Location of hotel first class. Hotel decor rooms and food first class. Staff first class. Would recommend this hotel to anyone who likes class and luxury. Will definately be returning. Sheila W Dundee
No free wifi
Can not fault this place at all, the staff, the facilities were great
Top marks for cleanliness. Staff helpful and friendly. Excellent breakfast, evening meal good. Location good although strange entrance, almost on an underpass.
Lack of safe deposit box in bedroom. Lack of information at reception (no public transport timetables and staff no knowledge of same. Otherwise all O.K>
Very attentive staff excellent facilities good value hotel perfect location for city centre
Swimming pool changing rooms ...could do with a spinner to spin the wet bathing costume & there appeared to be some missing items ...ie soap etc
Everything, Hotel EXCELLENT SUPER LOCATION
Payng gor Car Park Although very secure.
Normally stay at grovener so for the money thought it was expensive
Location right in town shopping centre; helpful staff
Paying for wi-fi
Location for shops. Nice warm room, comfy bed.
Price of breakfast £15.95 Only wanted a bowl of fruit - should have had a price for different breakfasts choices and prices. My husband's birthday wine never materialised, tho a bottle was produced when I mentioned it at checkout.
Facilities were good, room was excellent.
Went for a swim with my partner on the Saturday evening, nice facilities but uncomfortable atmosphere by party goers on an Xmas party being able to wonder through and watch you swim. Also on our second evening we fancied a quite drink but found the hotel bar/restaurant turned into a banging disco, to loud, nowhere to relax and have a quiet drink after a busy day other than our room. Not the best experience.......
Everything. Situation. Bar meal Staff friendliness. Room etc
Sadly our Booking told us we had to pay for the WiFi so didnt use it but discovered that it is now not the case. It is free!
We've stayed at this hotel several times before - we like the location, the breakfast and the club lounge with drinks and canapés from 5-8pm if you go for an executive room. The staff are top notch but there aren't enough of them e.g. Saturday morning breakfast time. Comfy bed, good shower, effective quiet air con, good breakfast and comfortable bar.
Short staffed at breakfast Canapés not as good as they used to be!
Paying for parking
I was put of from the look of the rooms thought they were a bit travelodge like however upon arrival the photos on here do not justify how excellent the hotel is staff were great gym was decent pool sauna jacuzzi were brilliant and not to busy food in restaurant was delicious
Bar was pleasant, hot chocolate and wines were good quality. location was perfect Staff were helpful Spa was brilliant, we had a wonderful massage
Paying for parking. Having to move car to hotel car park on second day, because hotel car park was full initially. Needed better maps of Chester in the lobby, with some historic sites on it.
A good quality hotel, close to the city centre. Staff are friendly, attentive, helpful and efficient.
We were given a "quiet" room, but loud music from Christmas parties spoilt sleep until midnight one night and 0100 the next.
Breakfast good, room comfortable.
Lighting in bathroom was terrible, needs modernising! Club Lounge bar could have been better!
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