Crowne Plaza Chester  

Just returned from a weekend away to celebrate my birthday. The hotel was in a fantastic location so never needed to take the car out of the car park. The rooms were very modern and comfortable. The shower broke during our stay and the service we received was fantastic. Reported the fault to reception on our way out for something to eat and it had been fixed by the time we returned 2 hours later. The executive lounge was very small and hot but it was nice to relax with a drink after a long day shopping/sight seeing.

It is rather annoying when you have paid for the accomodation to then have to pay an extra £7.50 per day to park your car. I also booked an executive room with breakfast included to be told when I arraived that this was continental breakfast only and to upgrade to full english it would cost an extra £7.50 per person per day.

Everything,nothing too much trouble for the staff excellent breakfast. Easy walking distant to the town 5 minutes tops. Cleanliness 10 out of 10.

Parking could be a problem if there are no empty spaces on arrival.

On my way to Chester(Crown Plaza) for a conference on the Monday , we decided to stay at Coventry on the way up(From Kent) we booked B/B at the Premier Inn on the Saturday (£39.00 per night) also a night at the Premier Inn in Chester on the Sunday (£29.00 per night), I have to say the rooms and stay in the Premier Inns were far superior to those at Crown Plaza Chester (B/B £165.00 Per night) although the Crown Plaza had better facilities eg, Sauna, Swimming Pool, etc, I have also to add the prices in the Crown Plaza bar were very expensive.

We love the location, facilities and staff friendliness of this hotel.

The air con didn't work (Room 205). The room was very hot and unable to open the windows sufficient to get a decent breeze to cool the room.

I think the Plaza is absolutely first class. The staff were friendly, the room was beautiful and the food was brilliant. myself and my husband will definately book again! we had a first class weekend.

Excellent location, friendly helpful staff, would definitely stay again.

Excellent location and value for money. Great choice at breakfast. We asked for an early check in and wasn't disappointed, very quick check in and check out.

Location great, room was clean and comfortable, restaurant good..... Every member of staff I dealt with couldnt have been any more helpful, class one staff !!!!

View from room wasnt very good, but city centre so to be expected I guess.... Parking not easy !!

Clean and contemporary bedroom, furnished to a high standard, friendly and efficient check in and central location. Good breakfast selection. Would definitely stay here again and would also recommend the hotel to friends.

The staff were excellent - very friendly, good-humoured and helpful. Nothing was too much trouble for them and they spent a lot of time chatting with us. The room was clean and spacious and inexpensive considering the facilities and location.

The only issue I had was the fact that even though we were hotel residents, we had to pay £7.50 per car for parking in the hotel's own car-park - which does add up when there's more then one car.

City centre location yet quiet.Double room clean, ample,with well equipped bathroom.Evening meal and buffet style hot breakfast - excellent selection and quality.Public areas spacious.Swimming pool/spa nice amenity.All staff encountered efficient,helpful and courteous.

(Hotel and adjoining concrete development,incl. Public car park planning travesty in such close proximity to historic quarter.) Room temperature set and uncomfortably hot.Room tv antiquated with poor selection of channels.Gymn 'very compact'-equipment tired.Additional £7.50 charge for overnight parking disappointing considering £150 b&b for 'run of the mill' 4* hotel.

The hotel was modern, clean,friendly staff and well situated

Good central location and friendly staff