Crowne Plaza Chester  

Just returned from a weekend away to celebrate my birthday. The hotel was in a fantastic location so never needed to take the car out of the car park. The rooms were very modern and comfortable. The shower broke during our stay and the service we received was fantastic. Reported the fault to reception on our way out for something to eat and it had been fixed by the time we returned 2 hours later. The executive lounge was very small and hot but it was nice to relax with a drink after a long day shopping/sight seeing.

It is rather annoying when you have paid for the accomodation to then have to pay an extra £7.50 per day to park your car. I also booked an executive room with breakfast included to be told when I arraived that this was continental breakfast only and to upgrade to full english it would cost an extra £7.50 per person per day.

Everything,nothing too much trouble for the staff excellent breakfast. Easy walking distant to the town 5 minutes tops. Cleanliness 10 out of 10.

Parking could be a problem if there are no empty spaces on arrival.

On my way to Chester(Crown Plaza) for a conference on the Monday , we decided to stay at Coventry on the way up(From Kent) we booked B/B at the Premier Inn on the Saturday (£39.00 per night) also a night at the Premier Inn in Chester on the Sunday (£29.00 per night), I have to say the rooms and stay in the Premier Inns were far superior to those at Crown Plaza Chester (B/B £165.00 Per night) although the Crown Plaza had better facilities eg, Sauna, Swimming Pool, etc, I have also to add the prices in the Crown Plaza bar were very expensive.

We love the location, facilities and staff friendliness of this hotel.

The air con didn't work (Room 205). The room was very hot and unable to open the windows sufficient to get a decent breeze to cool the room.

Excellent hotel and location. Great value £99 double b & b. Would return to this hotel.

The room was too hot but then again better than being too cold

Evevrything cant fault hotel

I booked the hotel as a treat for my daughter and her boyfriend as a treat for her 18th birthday. They both really enjoyed their stay as all the facilites were super and the staff and location.

The only complaint they had was that neither of them could sleep as the noise from the wedding party was so loud. They did actually complain at reception but unfortunately there was nothing that could be done.

Booked a double room ended up with 2 beds pushed together!!

I think the Plaza is absolutely first class. The staff were friendly, the room was beautiful and the food was brilliant. myself and my husband will definately book again! we had a first class weekend.

Excellent location, friendly helpful staff, would definitely stay again.

Excellent location and value for money. Great choice at breakfast. We asked for an early check in and wasn't disappointed, very quick check in and check out.

Location great, room was clean and comfortable, restaurant good..... Every member of staff I dealt with couldnt have been any more helpful, class one staff !!!!

View from room wasnt very good, but city centre so to be expected I guess.... Parking not easy !!

Clean and contemporary bedroom, furnished to a high standard, friendly and efficient check in and central location. Good breakfast selection. Would definitely stay here again and would also recommend the hotel to friends.