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Newest reviews for Mercure Chester Abbots Well Hotel

  • Anonymous
      United Kingdom
    2 September 2014

    Location

    Too hot and couldn't find controls to turn down heating

    7.1

  • Pete
      United Kingdom
    31 August 2014

    Breakfast had quality food

    Felt that the hotel could have given more details - such as Breakfast timing within the room - although this was being picky.

    9.2

  • Peter
      United Kingdom
    31 August 2014

    Good vale for money. Very efficient and friendly staff.

    Lack of storage in bedrooms for clothing etc.

    9.2

  • Barry
      United Kingdom
    29 August 2014

    We enjoyed an excellent dinner with a friendly waiter and a vey pleasant view over the garden.

    Noise from the nearby trunk road

    7.5

  • Christine
      United Kingdom
    29 August 2014

    The staff at this hotel were very friendly and went that extra mile to ensure our needs were met. The breakfast and room service was good and their was a friendly atmosphere in the reception / bar area on both nights.

    Only a small hanging space and one drawer for clothes.

    7.1

  • Kaiser
      United Kingdom
    28 August 2014

    Facilities carling with mice... Got a pictures to prove...

    6.3

  • Jane
      United Kingdom
    27 August 2014

    We had a very enjoyable dinner, and the bedrooms were next to each other as requested

    I suggested to the waiter that the sign on the toaster was changed from customer, to dear guest.

    10

  • Michael
      United Kingdom
    26 August 2014

    Very comfy beds, nice size rooms. Breakfast was amazing.

    9.2

  • Hannah
      United Kingdom
    26 August 2014

    Lovely staff lovely comfy beds Nice pool

    Room was far to hot to sleep even with windows open.

    7.9

  • Wendy
      United Kingdom
    24 August 2014

    Common areas were reasonable

    The bedrooms were very small the decoration was tired. The bathroom were very very small and basic not very clean. Beds uncomfortable and pillows hard.

    4.6

  • Anonymous
      United Kingdom
    24 August 2014

    Two beds put together to make one bed. It was our anniversary. So a little uncomfortable,

    7.9

  • Anonymous
      Isle of Man
    21 August 2014

    Unfortunately we could hear the person in the next room snoring and using the bathroom!

    7.5

  • Elodie
      France
    20 August 2014

    lovely staff, very helping. Amazing pool, my child had so much fun. One minute walk from the park and ride. Great breakfast. It's our second time at Mercure Chester Abbots Well and we will definitely come back.

    10

  • David
      Ireland
    18 August 2014

    Close to park and ride to City.

    Found rooms on the small side and ensuite too tiny.

    6.7

  • Barry
      United Kingdom
    17 August 2014

    pleasant stay everything you need helpful staff very clean looking forward to staying again

    only one foult could do with more cupboard space for cloths ok for one night but more night's more room

    7.1

  • Anonymous
      United Kingdom
    15 August 2014

    Excellent attention from staff. Beds really comfortable, quiet room.

    Menu a bit restricted, and no bar staff on duty when we wanted to order, which was about 5 pm

    9.2

  • Robert
      United Kingdom
    15 August 2014

    Facilities and Restaurant

    7.1

  • Simon
      United Kingdom
    12 August 2014

    The breakfast was nice and room was ok

    The place needed a lick of paint and brighting up needed a bar man as well as the person on the front desk was trying to do both jobs and we had to wait ages to be served for a drink

    5.4

  • Emma
      United Kingdom
    12 August 2014

    Location was fairly central

    The wifi didn't work and the iron didn't get hot.

    6.7

  • Claire
      United Kingdom
    12 August 2014

    We had a lovely stay at the Mercure. The gym facilities were very good. Staff members were very helpful. Nice rooms.

    There was one particular member of the bar staff who could of been more polite, which is a shame as the rest of the team were lovely. He only served me once, so only a small gripe.

    9.6

  • Garry
      United Kingdom
    12 August 2014

    Ease of booking in...no fuss use of the spa facilities...nicely stocked tea and coffee facilities in room

    Just a little bit far out of the town centre but even so pretty convenient and good parking arrangements

    7.9

  • Lara-jade
      United Kingdom
    10 August 2014

    The hotel was nothing like the photos. Upon complaining at reception that the room was nothing like the classic double room that I had booked online I was told that all rooms were the same. The room was cramped, dated and stuffy as there was no air conditioning. For the price paid, this would be expected to be included in the room. Would not recommend staying here, not value for money.

    4.2

  • Anonymous
      United Kingdom
    8 August 2014

    Staff Friendly Food Excellent Great Facilities

    No air conditioning in the studio rooms which made it very uncomfortable, fans no good when circulating warm air.

    10

  • Victoria
      United Kingdom
    7 August 2014

    Enjoyed swimming pool and sauna

    Poor tea and coffee facilities in room

    6.7

  • Ian
      United Kingdom
    6 August 2014

    The facilities where excellent, you where made very welcome, all staff very friendly.

    Could have done with a little diy in places. Pillows where a little hard.

    8.8

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