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Show map Chiltern Hotel, Luton Airport

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Sicilian Court

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Newest reviews for Chiltern Hotel, Luton Airport

  • Anthony
      United Kingdom
    20 August 2014

    Fair

    Not a cleaner environment. Lot of noise from kids and family. Food not too great

    5

  • Kim
      United Kingdom
    19 August 2014

    Clean. Friendly staff.

    I was shocked at how a hotel calling itself an airport hotel was actually a 25 minute taxi ride away to the other side of town. Please don't call it an airport hotel.

    6.3

  • Anonymous
      United Kingdom
    10 August 2014

    friendly staff

    general scruffiness of the corridors and several public areas

    5

  • Nicholas
      United Kingdom
    3 August 2014

    Great bathroom. On-site parking. Not far from motorway.

    Generally tired décor and too many people around who looked like permanent residents. Restaurant only fair, breakfast less than exciting, bar area hardly welcoming, and calling it "Luton Airport" is a bit of a stretch.

    5.8

  • Anonymous
      U.S.A.
    30 July 2014

    Nice staff. Room quality for price was fine.

    Location is a $15-25 cab ride to the airport. Room on street noisy. Hotel common areas could use an upgrade.

    5.8

  • John
      United Kingdom
    23 July 2014

    Needs renovating

    5

  • Philip
      United Kingdom
    20 July 2014

    The fact that I requested a quiet room, and I was put facing the hotel car park and a busy road. The breakfast for the cost was very poor

    5

  • Anonymous
      United Kingdom
    17 July 2014

    Nothing

    Most things

    4.2

  • Adata
      United Kingdom
    15 July 2014

    It is a beautiful location but the rooms needs to be updated. The air condition in my room was not working properly and the other room it was not working at all.

    4.2

  • Luton
      United Kingdom
    9 July 2014

    Very nice hotel. Customer friendly staff. Good Service. Would recommend it to everybody. Especially the receptionist on duty at the time of group check-in was brilliant. She rightfully deserves some kind of reward (financial on priority). Thanks

    Nothing

    10

  • Frances
      United Kingdom
    7 July 2014

    friendliness of staff, very helpful. Room nice and clean

    always something wrong in the bathroom, cold water on one occasion, shower head fell off, shower curtain ineffective, sheets rough on bed, no air con.

    5.4

  • Anonymous
      United Kingdom
    1 July 2014

    No fridge in the room.

    4.2

  • Paul
      United Kingdom
    27 June 2014

    Breakfast was good value and staff very efficient and friendly.

    Hot south facing room with sun beaming in and no air con. Also asked for a quiet room as staying a couple of nights and got one on the corner of the hotel - as close as you could get to the junction of two main roads! So not quiet at all in fact quite the opposite!

    6.3

  • Gopal
      United Kingdom
    23 June 2014

    Location just off the motorway was good

    No toilet paper. When rang for reception, no ans, rang from the mobile, got answered straight away. Still took 2 calls and 15mins to get back side clean. Unable to get compensation because booked through the internet. Very poor response.

    5.8

  • Anonymous
      United Kingdom
    17 June 2014

    Staff were all excellent - nice, friendly, helpful. The room was recently upgraded and reworked so was OK.

    Away from the front desk some of the communal areas upstairs were rather faded and needed work. The food was 70's pub food, nicely presented but not impressive at all in terms of taste. Expensive for what you get but served its purpose.

    6.7

  • Anonymous
      United Kingdom
    11 June 2014

    Room very clean. Shower was excellent . Good customer service at reception.

    Could not turn air con on and off in the bedroom, had to be controlled at reception. Also could not change tv to av setting so could watch a dvd

    6.7

  • Craig
      United Kingdom
    9 June 2014

    Good location

    Bathroom very tatty. Needs investment. After a long hard day had an hour of drilling after 19:00 by contractors in a room close by.

    4.6

  • Louise
      United Kingdom
    9 June 2014

    The Staff were friendly and helpful

    The shower only produced boiling hot water - too hot to use On the first day there was no running water in either the hot or cold taps in the bath - they had fixed this by the second day but they couldn't fix the shower. The guest wifi password didn't work

    6.7

  • Alan
      United Kingdom
    8 June 2014

    Not a lot

    4.6

  • Linda
      Gibraltar
    7 June 2014

    Exceptionally nice Indian? Waitress who served our dinner on night of 3rd June. Very good reception, even at 4.45am when we left.

    It states Luton Airport and it costs £15each way by taxi to get to and from the airport. Hardly Luton Airport!

    8.3

  • Anonymous
      United Kingdom
    3 June 2014

    Bed was comfortable

    The hotel was 'tired' and needs a facelift

    5.4

  • Anonymous
      United Kingdom
    3 June 2014

    The fact that there was no bath in the room. The shower water spray was poor not strong enough, also not sufficiently hot water .

    5.8

  • Anonymous
      United Kingdom
    1 June 2014

    The bad odour in one room The faulty bathroom light Curtains hanging off Faulty bedside light Cracked wall mirror Hard matress Stains on the pillow cases

    3.3

  • Syed
      United Kingdom
    27 May 2014

    Very Comfotable Stay

    8.3

  • Chris
      United Kingdom
    26 May 2014

    Friendly courteous staff, and excellent room service considering this is only a 3 Star rated hotel.

    10

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