Chiltern Hotel, Luton Airport    

Le petit dejeuner est relativement copieux

La proprete dans la salle de bains- l'etat de vetuste des chambres (moquette-placard- joints noirs)° une chambre familiale avait ete reservee et la reception avait fait du surbooking ce qui fait que cette chambre ne m'a jamais ete attribuee premiere nuit 2 chambres distinctes et 2eme nuit dans des lits separes de 90 et 2 enfants dans le meme lit. La deception

la nourriture

Très bon accueil sympathique

Le personnel, le calme, la proximité avec l'aéroport de Luton et la gare de Leagrave;

Prix du petit déjeuner un peu élevé

Le personnel est trés accueillant et le lit trés grand

Le coin douche n'est pas trés beau le joint de la baignoir est un peu noir j'ai trouvé un cheveu sur le carreau de la douche le cvoin douche n'était pas trés propre j'ai retrouvé des tubes de gel douches déja utilisés à moitier vide dans ma douche et l'eau de la douche était froide et la connexion internet à marché que 5 min. Ensuite quand vous montez aux étages pour accéder aux chambres il y à des portes battantes ce qui n'est pas efficace quand vous avez de grosses valises avec vous

Accueil et confort

Toilettes pas très propres

spacious room

step into bathroom dangerous

Clean, comfortable room. Reception staff were really helpful and friendly.

Restaurant was a little disorganised but the staff were friendly enough.

Price Convenience

Car park spaces small My room stank of cigarette smoke

Excellent value for money

Old windows on roof looks a bit scruffy

everything x

there was no cold water coming through shower so couldnt haver shower as boiling water

I really liked everything although I did not have time to enjoy it in one evening and night...ii enjoyed very much the sunset from my room, and I have nice pictures, if you want them, just let me know..

You call yourself ..chiltern hotel luton airport....but this is not true, I booked at your hotel in order to catch my early plane..but you are so far from the airport that I had to pay 16£ to take me to the airport at 6am........you should not call you by that name...or tell people of the nr of miles to the AIRPORT---..another thing: all around the bath tub, I found rust...and it is not so inviting to have a bath ...I also took photos...i was in room nR 319...sorry for my remarks...but I was once a hotel manager, and was very attentive with those things...(I Told your staff at the reception desk, but they did not seem to mind...

Perfect for the airport. A better option than the Travelodge Free Parking

The hotel although clean is in need of some refurbishment.

Friendly & flexible staff, good parking, comfortable room

Breakfast was a bit 'overcooked'

Good hotel with good friendly staff always at hand

Staff ,efficient professional and friendly

Looking a little tired.

Food,Staff ,value

Room could do with decorating

Location

The cleanliness of bathroom. Room 319 has mold all around where the bath joins to the walls

Very clean and brilliant staff. Food very good (with home made chips!) Great place to stay & I also had a free upgrade too!

Nothing!!!!

Cool environment

The toilet and bathroom was very dirty in room 323 and 322, it was not even washed prior to our arrival and full of lime scales.

I liked the convenience of being close to the motorway network. The facilities were very good.

The cleanliness of the bathroom left a bit to be desired.

The food was very nice, the service was good, plenty of free parking, the location was good for the hospital & the motorway.

I stayed at this hotel because I live an hour away from the luton hospital so rather than stay at home & get up realy early to travel I thought it would be a treat to stay at a local hotel & get to hospital refreshed in the morning. Big mistake the bedroom was far too hot to sit in let alone sleep in we both had a realy bad nights sleep, the air con in the room couldn't cope with the full length radiator which had no adjustment. The window opened to vent only so we had to leave the curtains open all night to try to get some cool air then of course it was too light in the room with street lights and the noise of traffic early am because the window was open. I am disabled so going back n forth to the room to get air wasn't an option so I sat n sweated in the room. Changing the room wasn't an option because all of upstairs was realy hot, the bar/restaurant downstairs were a nice temperature, by the way it was snowing outside not sunny. If I could adjust the radiator I would stay here again next time im at hospital. But maybe not

A good value hotel with decent food at reasonable prices.

Limited number of TV channels, freeview would be enough for me.

Staff were friendly Although no record of our booking, staff were prepared to sort us out without the print out and sort it in the morning and they found us a room. We had the printout in the car and so sorted it straight away. We were able to leave our luggage and car there whilst we visited a friend.

Hotel had no record of our booking, refer what we liked. No bedside lights.

Clean and pleasant staff.

Road traffic noise and lack of bedside lighting also a lot further from the airport than advertised.