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Newest reviews for Best Western Chilworth Manor Hotel

  • Anonymous
      United Kingdom
    September 2, 2014

    Excellent leisure facilities and free wifi Room was good proportion. Staff very helpful

    Room too hot Room - over the kitchen and a bit noisy early morning

    9.2

  • Anonymous
      United Kingdom
    September 1, 2014

    Excellent, polite staff, clean rooms, excellent evening menu. Good spa facilities.

    Lack of TV channels and movies available due to no satellite connection.

    7.9

  • Ken
      Canada
    August 30, 2014

    the lovely sitting room/bar the patio overlooking the gardens the friendliness and helpfulness of the reception staff the pool hottub sauna - including the change rooms and the staff there

    please find a way to keep up the beautiful gardens - they were looking a bit neglected there was one waiter who interrupted our breakfast repeatedly over concerns about payment

    7.1

  • Ellen
      United Kingdom
    August 29, 2014

    Restaurant was a bit pricey , but was very good quality .

    9.6

  • Paul
      United Kingdom
    August 29, 2014

    clean comfortable pleasant staff

    i was questioned on going to breakfast knowing i had breakfast included had to sort this out before eating it made me uncomfortable and adgertated however the staff were appolergetic it still spoilt my breakfast

    7.5

  • Patricia
      United Kingdom
    August 28, 2014

    hotel and grounds lovely,

    Room very small, bed very small, could not sleep with window open due to a continuous droning noise, woke up very tired. Would only recommend to friends if larger room booked.

    7.5

  • Jane
      United Kingdom
    August 27, 2014

    Uncomfortable bed and very hard pillows. No wifi in room.

    5

  • Jackie
      United Kingdom
    August 27, 2014

    Friendly atmosphere, beautiful setting, smiling staff

    8.3

  • Joshua
      United Kingdom
    August 26, 2014

    Leek in the bedroom made it difficult to sleep at night. Most annoying.

    6.3

  • Michael
      United Kingdom
    August 24, 2014

    Very impressive building and grounds. A feeling of spaciousness. Buffet breakfast very good and a good place to relax. A well run hotel with pleasant friendly staff.

    There are sometimes wedding parties which can take over the dining room and lounge area.

    9.2

  • Frank
      United Kingdom
    August 19, 2014

    Very good spa facilities

    Plumbing was a little noisy

    7.5

  • Anonymous
      United Kingdom
    August 19, 2014

    The grounds were beautiful. Room service food was very good.

    The room was very old fashioned and although it had obviously been cleaned still looked a little grumby due to it's age. There was also no shampoo and conditioner, only a hair and body wash attached to the wall so it couldn't even be used for a bubble bath. We ordered room service on the first night because we had been travelling a long way and did not want to leave the room. The food itself was great but we were then made to go all the way down to the bar (a good 5minute walk from our room) to pay, which entirely defeated the purpose of ordering room service. I booked chilworth manor due to it's reputation but was greatly disappointed.

    5

  • Yvonne
      United Kingdom
    August 17, 2014

    Catered for our friends wedding every thing was well organised good food and rooms so we stayed an extra night

    9.2

  • Stephen
      United Kingdom
    August 17, 2014

    The restaurant staff and food was excellent.

    The bed was very soft and bouncy.

    7.1

  • Lynne
      United Kingdom
    August 17, 2014

    Very reasonably priced. Didn't eat there so can't comment on the food. Staff pleasant.

    Lots of sets of doors to go through as our room was almost the furthest from reception, if we'd been warned we could have used a trolley as it was difficult to manoeuvre lots of luggage through the heavy fire doors.

    7.5

  • Anonymous
      United Kingdom
    August 16, 2014

    Superb property in lovely grounds

    Constant noise from the nearby motorway

    7.1

  • Vicky
      United Kingdom
    August 12, 2014

    Location was great and the grounds were lovely!

    Room was tiny and the bed was the worst I've ever slept in!!

    5

  • Brian
      United Kingdom
    August 10, 2014

    Park is beautiful. Location so convenient. Staff marvellous. Hotel itself quirky but very comfortable.

    10

  • Anthony
      United Kingdom
    August 10, 2014

    Park Cruise and Stay service takes the hassle out of boarding and arrival days

    10

  • Anonymous
      United Kingdom
    August 9, 2014

    I liked the use of the Club swimming pool before dinner. Breakfast was good.

    The window of Room 205 didn't open so I couldn't cool the room with fresh air and therefore did not sleep well. I hope the maintenance team fix the window straight away having reported the problem at Reception. The room should not be allocated till this is done. The dinner was expensive and the confit of duck was a surprise considering it was served in a chilled sealed tin on a slate! The medium steak was pretty rare but the ice-cream was excellent.

    7.1

  • Trish
      Indonesia
    August 9, 2014

    Good location

    Very small bathroom, very busy and impersonal

    7.1

  • Tim
      United Kingdom
    August 6, 2014

    Lovely area good local pub beautifully kept gardens and conservation area good standard of room prices very reasonable

    One very small mater Windows would not open had to change room no big deal

    10

  • Anonymous
      United Kingdom
    August 5, 2014

    Spacious rooms! Comfortable beds.

    I found some of the staff in approachable and rude. Many of them were front of house and did not have a smile on their face, which I believe is very important. Only 1 member of staff on reception, and when quite a que built up they didn't ask for extra help, just remained with 1 person at the desk!

    7.9

  • Anonymous
      United Kingdom
    August 5, 2014

    Location and venue

    8.3

  • Mazhar
      United Kingdom
    August 3, 2014

    Location and garden

    the rooms in terms of beddings, were not up to the expected standards. The staff attitude on checking in was not very helpful and first answers to reasonable's requests (standard in any hotel) were no.

    7.5

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