Chiswick Moran Hotel  

Decor, ambience. It has a lively bar and a nice restaurant.

Restaurant a bit expensive for the area.

The hotel itself is very modern & it has a very nice feel to it. From the reception to the lift, onto each level & the rooms do not disappoint.

When we checked in we were asked to provide the payment card & asked to enter our pin but assured that no money would come off the card until departure! In part this is true but they do reserve the money & you cannot get to it if required. Also, they took £30 more that the cost of the room just incase we had any extras! My wife checked out with another card from our joint account & they took payement with this card & we can still not access the other "secured" amount. We had to move rooms twice as the air con did not work in either of the 1st 2 rooms & whilst we did get a 10% discount I do not feel that the hotel did enough to assist us. We were made to feel as though we were awkward customers & I had to move our luggage twice with no assistance & this made us late to the engagement that we had & the only reason we booked the hotel. I would have got better service @ a Premier Inn. Is the hotel nice, yes. Does it justify the price tag, no.

Very quiet and excellent bathroom.

Room key card stopped working after 11am rather than 12am, which is the official check out time. Had to get a cleaner to let us back in after brunch.

Lovely clean and spacious rooms, Bathroom excellent.

Location and friendliness of staff

Yes breakfast was very not to a 4 star standered and the menu was very limited . I wanted eggs benidick but was told they didnot do this !! I ended up with a cold omlett and toast that I think had been cooked the day befor!

The room decor was designed well and the room was very clean. The restaurant manager was very obliging by organising us fillet steaks in the bar, even though they had a wedding gin the restaurant.

No mini bar, only terrestrial tv, bathrobes had to be asked for. Breakfast was terrible, mass produced Irish breakfast, horrible sausages, bacon and poor poached eggs. The continental breakfast was of poor choice and looked like a 3* hotel. The breakfast staff looked tired, disinterested, bored and probably underpaid. I was disappointed with the overall standard of the hotel.

I liked the comfort and the convenience of Hotel Moran. Very accessible to many places, like my school, the tube and many other restaurants.

Check is was speedy with pleasant staff. The room was spacious with nice decor/fittings and large bed. The bathroom was brilliant with powerful seperate shower (not over the bath) and bath. All very clean.

The air con kept going on and off during the night which disrupted our sleep.

the room was fine, but it was strange that the insisted on paying in advance! the Internet is not provided for free in rooms.but the staff was one of the best i ever dealt with.

no access to Internet in an executive room,no privacy in surfing the Internet in the lobby if you pay to use the PC in the lobby.

The Hotel definitely had a 5 star factor. Very plush & well decorated interior. I expected a small bedroom - I shared a twin room (single beds) - but there was lots of space & storage, the bathroom was lovely with mood lighting! The decor was finished to a very high standard. We ate in the restaurant & again, this was superb. There is a choice of a a La Carte or a set menu. If traveling by tube - check with the Hotel which is the closest tube station. We made a mistake in getting off at Chiswick tube which was a 20 minute walk from the Hotel, but there is a closer one that is only 2 minutes away! The hotel far exceeded my expectation and I will definitely go back again.

Large room for London, comfy bed, close to underground station, tea pot and laundry iron.

Tired furniture, lack of tv channel options, huge cost for internet connection (by the way, the "free" lobby wifi bears the same cost of 15 pounds a day), you must be a safe cracker in order to get a decent water temperature in the shower (speaking of the bathroom, how hard is it to have a toilet brush in the room?!?!?!? ), no minibar. I got an exclusive deal from booking for my stay, so cost was't that high, but at the regular price the value for money is poor. I've stayed in many 4 stars hotels, this ain't it.