Best Western Dover Marina Hotel & Spa  

The hotel is very good at making you feel welcome and the rooms are very good indeed. The food is great and the menu in the evening ,for me was great.

Excellent hotel, would stay again for sure.

Location was excellent - harbor views.

The shower was more a dribble than a shower

A very comfortable hotel with a wonderful view of the Channel. Fantastic value for the money I paid. Had a lovely meal in the restaurant, where the maitre d' was very attentive and helpful.

They should not be advertising the hotel as a spa until the spa facilities exist next year. In the restaurant I was presented with a lovely silver domed butter pot. When I opened it there was a tiny blob of butter, which had clearly come out of one of the individual plastic portions served at breakfast. Why spoil a beautiful (not cheap) meal with such miserly penny pinching?

Staff and surroundings were fine.

My room was tidy and clean, however there did not seem to be continuity in the preparations of the room. Two times my room was not visited. Also the convenience items (biscuits and coffee) were not always the same. Sometime to packages of biscuits, sometimes one!

It is a great location for the cruise terminal very clean and comfortable and friendly and attentive staff didn't dine there as only stayed over night but menu looked excellent.

Price wise good if u are sharing a room expensive just for one

We enjoyed the frequency of Ferries coming and going. The swimmers in the harbour reminded me of times past.

The refurbishment from when it was The Churchill is a vast improvement. The public rooms were very pleasant and relaxing and the staff most helpful. The food was also good as was the Restaurant and bar service. The location was ideal for me as an overnight stay before embarking on a cruise from the Western Docks' I had a lovely sea view from my room.

The bed was too high although comfortable. The bedroom itself was unbearably hot and although there was a fan it didn't do much to alleviate the situation as the windows could only be opened an inch from the top and an inch from the bottom. I would have preferred a bath in which to relax after a fair distance travelling rather than a small shower.

Staff was great and went out of their way to make my stay comfortable when we encountered a problem with the bathroom plumbing. Great location - would return

No airconditioning :( it gets quite hot on the fourth flour and the windows cant be opened.

I like the entrance to the hotel very posh and clean, staff very nice and helpful. The room very cosy, warm and nice.

The bed was uncomfortable, and I should have gone for the sea view. also in the of the description room no mention of a fridge, which was very handy.

Rooms are well presented and the hotel group ethos (Leaf Hotels) is very impressive.