Churchills Hotel  

friendliness and helpfulness of the staff who were trying their best to run a very delapidated hotel

broken facilities

Good size room & location

Pillows was flat.

friendly staff. good cooked breakfast.

rooms were dirty,worn carpets on stairs which was a hazard with heels on,but most of all we got put into a room that was ant infested.

location for walking into city

slightly threadbare

Very good food and friendly staff

exellent service from all the staff, free large carpark and free wifi also the dinner served was superb

-Quiet location -very friendly,attentive staff -good breakfast,cooked to order

-rooms are in urgent need of refurbishment,furniture is very old and looks dirty -dirty windows in the room -far from the city centre

Stayed in the Mews apartments. Quite well equipped.Comfortable bed, linen very clean

Wine stains on chairs, made it look a bit shabby which is a shame.

The hotel is nice and near to the center and not so far to the main touristic spots. Instead of being just a little bit noise and old, the hotel is perfect for short trips.

A little bit noise and old. The room needs to be refurnished.

Spacious room. Very helpful staff & pleasant attitude. Within walking distance of many activities. Excellent menu & cooking.

Thick dust on top of inadequate wardrobe. Cobwebs above door of room inside. Room needed a spring clean. One curtain needed attention. Several creaking floorboards in room.

stayed in room 33 superb as well as the bed room 2no sofas plus a table and 4 chairs good lighting,3 radiators, large television. Lots of hot water. Excellent evening meal and a good full breakfast.

Clean and comfortable.

Traffic noise.

Location for Cardiff attractions Good car park

Small room bed to small Noisy due to busy road Disappointing breakfast Waiter at breakfast although very attentive was scruffy Hotel tired looking

The location and room was good. Wedding meal was excellent.

Breakfast meal was poorly organised with a long wait for toast bacon eggs etC. no juice . when I expressed my disappointment a member of staff more or less suggested that they were very busy and that I should just accept that fact. Quite an unprofessional response! and disappointing when put in the context of an excellent wedding meal the previous day.

The mews cottage was large, 2-storied and we could bring our dog. It was very cosy, even in freezing winter, with ample radiators. Great bathroom, sofas, tv and able to park right outside the room. We chose the location because it is situated walking distance from my sister's flat, who we were visiting.

The bed and pillows turned out to be very uncomfortable, which was a big disappointment after the initial delight about the mews cottage. Just a cheap nasty bed and flimsy pillows, which for £69 a night (£89 on weekends) was not what we expected. Better beds at Premier Inn for half the price! The bed is the most important thing in a hotel room, so why cut corners Churchills? Shame on you!

Very good value !!! Friendly staff.

Availability at short notice

The room was poor. In desperate need of redecoration; old & unfashionable furniture; uncontrollable heat in the bathroom; uncomfortable bed; stains on bed & carpet.

Staff

No lift

The hotel was good value, the staff welcoming, the food was good and the bedroom comfortable and warm.

The decor is a bit tired and the bedroom furniture not in the best repair.

So far we enjoyed our trip and hotel stay even it was short

Good location, close to city centre but also to more local cafes restaurants and pubs

Bit on the expensive side given quality of accomodation

Convenience, parking facilities, ambience

Shower not clean round the edges, room very noisy - music could be clearly heard as well as neighbours using the toilet! Service in the dining-room though pleasant not very efficient. There were no menus for breakfast so little choice.Food not very hot.

Stayed in room 26 in the newer block. Lower level round table and 3 chairs 2 large couches side table television side board tee and cofee,great heating. Up stairs bathroom and bedroom with everything and again great heating.Lovely evening meal

the very warm welcome. great breakfast. friendly atmosphere

cramped toilet

Nice area Excellent helpful staff Good parking

Room small On a busy road