Chy-An-Albany Hotel  

Excellent Devonshire cream tea and bar food.

The bed was the most uncomfortable I have ever encountered anywhere in the world. The room was very cramped with a very limited view of the sea. We were most disappointed in the hotel. If we had checked the bed before unpacking we would have cancelled our booking and left to seek better accommodation elsewhere.

Clean room, location

Bed was rock hard and pillows flat and worn out. Squat little double room where the curtains wouldnt close properly and the shower just about trickled out. Car parks front and rear were always full and a nightmare to find somwhere to leave the car.Staff were friendly and did their best, but mainly young girls who really didn't have a clue what the meaning of 'customer service' meant! Full enliglish buffet style, products looked good but just cold by the time you got on your plate and back to table. Second day ordered poached eggs from kitchen, one just cooked other raw on top. Both myself and partner had bad tums second day. Complained about the bed and was told 'give you a discount next time' There won't be a next time!!!!

Really helpful staff - giving advice on how to get to where we wanted to visit. Breakfast and dinner service very good and helpful.

I felt the cost was on the pricey side but we had impending flights so I had to firm up before leaving for the uk so took this one. We stayed in comparable hotels in the sw uk which were not this expensive - this would be a factor if we were returning to St. Ives.

It was close to town and the walk down was pretty with good views. The breakfast was good with a lot of options.

The Wifi didn't work for the whole stay and the walls are pretty thin and so the noise from other rooms can be a bit annoying.

Food was the best I have had out in a long time most impressive

Hotel staff were friendly especially Sarah who made us very welcome. The location was close to all ammenities and the beach making it a perfect place to stay. Breakfast was excellent. Wide variety with good healthy choices.

Very noisy as we heard people walking around their rooms but its not really a gripe as it was an old building and understood why. Woken one morning when the dustmen collected the refuse as we were situated at the side of the building.

Nice breakfast & clean room.

Basic overpriced hotel. Limited parking.

Appears to be of higher standard than in reality - not good value.

Outdated, to expensive and we had the smalest room we have ever been in. Never go into room 33.

Freindliness of staff and breakfast.

Nights were very cold, complained about the heating but not much improvement. Slept with complete winter wear first night, got colds, coughs, chest infection, couldn't breathe beacuse of difficulty breathing, headches as a result of the cold.

Breakfast was very good, excellent selection, ell cooked and well presented.

I have to be honest about my thoughts which is something I very rarely do. This trip was for my Birthday from my partner. We have both been spending many hours building up our own businesses so time together was the important factor. On arrival a young lady was on the telephone 'chatting' so we waited until her conversation ceased, we came to realise that the hotel was run by young staff, chatting and at times, quite jovial laughing together. It would benefit from an older, more senior member of staff to oversee the running and professionalism of the hotel. I am a mother of a daughter who is in the restaurant trade and enjoy young company, this was disappointing.

The room decor was quite out dated. Was like stepping back in time to the early /mid 80's.