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Newest reviews for Cisswood House

  • Haley
      United Kingdom
    August 4, 2014

    Noisy room, 6am brewery delivery Food-very strange interpretation of standard meals

    5

  • Paul
      Australia
    July 25, 2014

    nothing

    3.3

  • Andrew
      United Kingdom
    July 13, 2014

    Setting.

    The staff were inexperienced and had no customer care skills. Service in restaurant poor, and non existent at breakfast time, we sat and waited to just see a menu. The management need to have a shake up and teach the staff how to interact with customers, that is assuming they know. Prices in bar excessive.

    5.8

  • David
      United Kingdom
    July 8, 2014

    Grounds Staff Bar prices.

    No air conditioning No fridge in room

    7.5

  • Anonymous
      United Kingdom
    July 7, 2014

    Great staff Great location Great sized room Good facilities

    9.6

  • Mark
      United Kingdom
    June 21, 2014

    Food was very good

    Hotel was far too hot, especially upstairs

    6.3

  • Anonymous
      United Kingdom
    June 19, 2014

    Food in restaurant was excellent. Room was nice and cool on a warm day. Had a room away from the road at the front as requested.

    Bed in room 11 was rather hard. Couldn't get hot water from wash basin tap. Shower was hot though.

    6.3

  • Anonymous
      United Kingdom
    May 13, 2014

    Lovely bedroom ( 12) Garden beautiful! Pleasant dining room and bar area

    view from rooms are poor and finding our room was difficult to say the least as the signs were incorrect

    7.9

  • John
      United Kingdom
    May 9, 2014

    A quite nights sleep - good value

    Tired and a bit smelly

    6.3

  • Chad
      United Kingdom
    May 5, 2014

    Location. Wonderful wildlife in the gardens. Very comfortable bed pillows.

    Too close to a busy, noisy road. The water takes too long to come through the pipes. Poor water pressure with the bath/shower. The TV didn't work. Paint flaking off the windows.

    7.5

  • Christopher
      United Kingdom
    April 2, 2014

    The staff were helpful and made a conserted effort to ensure that a space was found for my wife to use the spa.

    Noise from the kitchen fans

    7.5

  • Mick
      United Kingdom
    March 13, 2014

    Excellent staff, good rooms.

    8.3

  • Steven
      United Kingdom
    March 2, 2014

    facilities where top class staff very good food and drink also very good

    no Wi-Fi in new part stay was spoilt by very rude guests with bad language and very loud voices. If staying in new part ask for the top floor rooms .

    10

  • Anonymous
      United Kingdom
    December 23, 2013

    Nice relaxed atmosphere

    8.8

  • Anonymous
      United Kingdom
    November 23, 2013

    The staff were kind & attentive. The food good. The location was quiet & picturesque. Enjoyed sitting by an open fire.

    The dining room was very drafty & cold. The pool was smaller than I expected.

    7.1

  • Keith
      United Kingdom
    September 24, 2013

    Location. Staff very helpful.

    Nothing..

    7.1

  • Martin
      United Kingdom
    September 4, 2013

    Pool and Jacuzzi, bar food and bar staff. Plenty of parking. Would stay again.

    Twin beds close together had to rearrange room as was in twin with work collegue. Pillows very cheap. No other problems noted.

    7.1

  • Anonymous
      United Kingdom
    September 2, 2013

    Friendly service, immediate response to concerns(room change), discreet

    Confusing signs for rooms, milk not always left. Initial executive room did not match expectations but duty manager responded immediately and alternative found.

    7.5

  • Glen
      United Kingdom
    July 23, 2013

    Garett. Dinner.

    Trip through halls to 38

    7.9

  • Stephen
      United Kingdom
    July 22, 2013

    Rooms are large and good. Lovely setting and grounds. Staff friendly and attentive. Food good.

    There is nothing not to like.

    10

  • Anonymous
      United Kingdom
    July 16, 2013

    The staff were friendly and the location was good for what we needed

    The pool was dated with cracked tiles. Looked like it could have done with a good clean. Hotel room was nice. Shower cod gave been better. Some areas if the hotel let it down.

    5.4

  • Tim
      United Kingdom
    July 15, 2013

    location, comfortable quiet room

    Poor shower, location of room due to sm corridors and many doors

    6.3

  • Olivia
      United Kingdom
    July 14, 2013

    Location, facilities, helpful staff

    Place needs refreshing in terms of decoration. Room smelt of smoke and was so hot. Could have done with a bottle of water in room.

    7.5

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