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Citadines Apart'hotel South Kensington
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7
Top
Based on
246
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Solo traveller
United States of America
July 9, 2009
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The hotel staff was very corteous and helpful. The hotel room looked nothing like the online pictures and for that price I felt the value was not worth the money. The sofabed was stained and old. |
6 |
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Anonymous
With friends
Canada
July 9, 2009
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The location was great - close to underground and the neighbourhood was perfect - good food shopping, good restaurants and pubs. Our room at the back of the building was very quiet. I have just one very minor complaint: It was hot when we were in London. We thought the staff could have been a little bit more forthcoming with offering fans to those of us who were sweltering in our rooms. However when we asked if we could rent a fan they brought one to our room within 5 minutes - and it was free. |
9.5 |
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Brian
Family with older children
Wirral,
United Kingdom
July 1, 2009
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The independence and value I wasn'y really impressed that the receptionist was wholely in tune with her job. |
7.5 |
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Barbara
Family with older children
Nashville,
United States of America
June 30, 2009
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Convenience to sights and restaurnts. Helpfulness of staff. Inconvenience of bedroom on second floor, could not open door where bed was placed. |
8 |
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Anonymous
Family with young children
Finland
June 24, 2009
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The duplex room was convenient The decor was shabby. |
4.5 |
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Sue
With friends
Tamworth,
United Kingdom
June 10, 2009
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The location was perfect for our visit to the theatre and a Mayfair restaurant. Kitchen facilities were an added bonus. |
9 |
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Neil
Mature couple
Willetton,
Australia
June 8, 2009
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Location was good, room size and faciilties were excellent for the price in London. Heating was set too high for summertime |
7 |
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James
Mature couple
Notteroy,
Norway
June 5, 2009
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Ease of getting to where I needed to be The sofa bed did not look exactly clean |
6.5 |
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Lam-leong
Family with older children
Kuala Lumpur,
Malaysia
June 4, 2009
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Proximity to the tube and the area is safe. Housekeeping did not do their part. The room was not made up, the items that needed replenishing were not replenished and a report that the TV was not working properly went unheeded. |
5 |
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Anonymous
Family with young children
United States of America
June 4, 2009
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I liked the apartment atmosphere. It made staying with a family much easier. Having room to move around, a kitchen and a seperate bedroom really helped while staying in a hotel with three children. The room was quite grungy. The shower needed cleaning and repair. The cold water in the bathroom had very little pressure. The couch and the chairs were so dirty we felt it necessary to put down towels before we sat down. Also, the front office staff was not friendly. When asked a question they acted as if we were bothering them and they would rather be left alone. |
5 |
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Anonymous
Family with older children
Hong Kong
June 3, 2009
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The location of the hotel is good and easy to get to other places of interest in Kensington area and is quite close to the tube station. One reception staff there is nice. The room is quite comfortable to stay. I stayed there for nine nights and they didn't refill any toilet tissues ior replace towels. They should provide washing up liquid in the kitchen as it is not economical to use the dish washing machine after each meal. They should also put hooks in the kitchen for hanging kitchen towels. |
6 |
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William
Mature couple
BRISTOL,
United Kingdom
May 30, 2009
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Location Concept |
5.5 |
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Walid
Family with young children
Old Colwyn,
United Kingdom
May 30, 2009
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It was well located and excellent for famillies |
7.5 |
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Nicola
Family with young children
taunton,
United Kingdom
May 30, 2009
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helpful staff. good location.good value for money requires a little tidy up in places |
8 |
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Ian
Family with older children
Stockton on Tees,
United Kingdom
May 27, 2009
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The Hotel was well situated and surprisingly quiet for a city hotel. The room was tatty and not in a good state of repair. Facilities were dated and basic. I requested a room change but the hotel could not accommodate us. |
3 |
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Jennifer
With friends
Tempe,
United States of America
May 27, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Peter
Mature couple
Ballerup,
United Kingdom
May 24, 2009
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Very central hotel - nice and clean |
6 |
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Alan
With friends
Edinburgh,
United Kingdom
May 23, 2009
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Pleasant helpful staff. Hotel well laid out. Facilities good with small kitchen. Close to tube station, and all central points. |
8.5 |
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Francesca
Group
bournemouth,
United Kingdom
May 20, 2009
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I booked 3, 4 person apartments, however on arrival we were told that we had been given 6 twin rooms instead. We were not very pleased as we specifically wanted 4 girls to a room as we were on a hen do. The hotel receptionist was very unhelpful and frankly useless. |
5.5 |
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Carole
Family with older children
Newton Abbot,
United Kingdom
May 19, 2009
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Good value for money and ideally situated. |
8 |
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John
Mature couple
bristol,
United Kingdom
May 17, 2009
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5 mins walk from tube, plenty of places nearby to eat well, or buy food. Fairly upmarket part of town. constant hum from air conditioning/heating system. |
9 |
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Anonymous
Solo traveller
United Kingdom
May 17, 2009
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Pleasant and suitably positioned. Good facilities. Reasonable cost for London. Very small point - it would have been good to have washing up liquid and dishwash tablets without needing to ask. |
8 |
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Caroline
Young couple
Westbury,
United Kingdom
May 15, 2009
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Spacious room in a convenient location, good value in this area. Furnishings and fittings generally a bit scruffy, particularly the bath. Shower difficult to use. TV old and difficult to use. |
6 |
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Laila
Solo traveller
Beirut,
Lebanon
May 14, 2009
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I liked the convenience, the quietness, the confort, the independence, the location, the size of the room and the amenities Not enough TV channels and not all were always working |
7.5 |
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Eileen
With friends
Brighton,
United Kingdom
May 13, 2009
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excellent location for visits to the museums and shopping in Knightsbridge and easy access to westend constant humming sound presumably from air conditioning |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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