Citadines Prestige South Kensington London  

probably very good value for families but as our ages were 60+ and 80+ , next time we will opt for a hotel which offers more comfort.

The accomodation was fairly basicthough it had everything one needed. Plenty of light fittings but found that the light during the day was poor. Better after dark.

Excellent value for money, comfortable rooms, nice staff, would definetly reccomend this apart-hotel to those who want to find a location in the south kensington area

Rare good example of a clean hotel in London. Very friendly staff.

Me and my family stayed there for 3 nights in the 1-bedroom apartment during winter. Upon checking in, we were immensely pleased at the condition of the room and my sister adored the 2-storey design of the apartment. It was nice, clean and a good size for a fmaily of 4. The kitchen and toilet were well-fitted and the beds were comfortable and warm. Although the room was facing the road, there was hardly any noise pollution and so we had a good night's rest. Location was fantastic with it being about 10 mins walk away from the Gloucester Road station on the tube. It's also about a 10 mins walk away from kensington gardens and about 15 mins away from shopping. There are cafes and shops right outside of citadines so buying stuff was really convenient. All in all, a very good stay at this place and will definitely recommend this place to others and stay here again.

The rooms were a bit air tight making the air quite still and was a little uncomfortable at times, but its just a minor thing.

The location was convenient and the apartments were managed like a hotel.

The staff had difficulty understanding English and one female staff in particular caused a significant amount of hassle by refusing my son to enter the room despite us clearly explaining his late arrival when I was at a meeting. Even after talking to her on the phone to re-explain, her limited understanding of the language made it a rather frustrating process, and we eventually had to talk with a technician who speaks English, which is appalling reception service for such a nice hotel. For 1.5 days the hot water system in the whole building also failed to function, without any notifications given to guests by staff, making it very uncomfortable in the middle of winter.

Studio is well designed and size is perfect for 2 adults. Bus stops are next to door. It is perfet for budget travellers.

Location is far from all tourist attractions. Nearest underground station is a long walk. Area is dead at night unlike other areas in london. Furniture needs renovation. Took time to find me booking and assigned a twin bed to us while our booking was for a double room.they had to come next day and change beds which was disturbing.

Location, rooms and value for money

South ken is like a little village in london, the location of citadines it a perfect place to fall in love with londons best qualities... The little french cafes near by the bus routs are easy.... High street ken is walking distance, the park is 5 min walk away knightsbridge is a couple of bus stops away.... Its perfect I loved staying there and would stay again..:)

The location is quiet but not off the beaten track as you are very close to the museums and Harrods. The facilities are excellent for families with small children. We upgraded to a large studio which had ample room for 4 and a small kitchen which proved very useful when travelling with toddlers. There are also lots of useful shops within easy walking distance for last minute essentials.

I liked it's location. It is close to restaurants and supermarkets.

It was very expensive ,but the hotel was not worth the money. The room was little, and it was not cleaned properly,not breakfast was served,for this price I would expect much more.

perfect place, nice studio rooms

space of the room, very small not like what we see in the picture