Citadines Trafalgar Square London  

The location is excellent for tourists as it is so close to a range of sights and sites. We enjoyed the proximity to and ability to walk to the Thames, Westminster, The London Eye, Gardens and Trafalgar Square etc. Transport to & from is very easy with the Underground just a short stroll away.The facilities are adequate and roomy although a little dated. The black out curtains were excellent. The rooms provided all the amenities that we required. The use of the kitchenette was welcomed as we were able to arrange our our breakfast and little meals etc. The free coffee and chocolate drinks in the foyer was very nice. Access to free WiFi is a great service to all and the access to a pc and printer in the foyer is great for last minute planning and airline booking / boarding passes etc. The staff were excellent and very helpful and they provided useful tips about local transport etc. Very comfortable stay in an excellent location. Value for money!! We would stay here again.

The carpet is dated and this takes the shine off the place. Otherwise the Hotel was satisfactory and we enjoyed our stay.

Great location. Quiet & clean rooms.

hallways smelled unpleasant at times . rugs in hallways stained & and doorways need painting. luckily the shabbiness of the hallways did not reflect in the room.

Overall my stay with the two apartment I booked was very good. The biggest problem was that room 811 did not get cleaned at all on Saturday, so when we got back we then had to call housekeeping, and the receptionist on the phone said that all rooms received only basic cleaning. Well even that wasn't carried out initially hence our complaint, however room 809 was beautifully maintained and cleaned so I do not inderstand how there can be this huge discrepency.

I will definately be visiting again and will stay at the Citadine for a london hotel at a reasonable budget this is the best I have stayed in

size of rooms /Location/finish in rooms

The convenience of situation. The facilities in the room. The comfort of the room.

The fact that there was only one chair in the room.

Very attentive staff. Rooms clean and nice. Fantastic location

Lived up to every expectation and more . Helpful staff . Fantastic location

At times seemed under-staffed at reception

It was very central, and functional, and gave you a freedom from normal hotel service process.

More cooking utensils needed. Limited as to what you can do with one pot! Also on arrival was asked to switch hotels due to a small flood, which I declined. Would have been better to make this request prior to arrival.

A chic, well-designed facility providing the flexibility of self-catering and excellent location

Location, Location, Location! It was newly remolded, clean and comfortable. It's like living in a Studio apartment. Toilet is seperate room from tub, shower & sink. The tub is a bit high. The living room area has a flatscreen tv, microwave, stovetop, sink, flatware, toaster, dishes, table for 2, and a couch which lets out into a bed. The bedroom doesn't have a TV; it has a closet with hangers and not alot of walking room because of the bedsize; so take a laptop. It has towels, extra linen. Almost, everything is within walking distance. Tube, London Eye, Seaworld, 24hr market, Parliment, Bookstore, Resteraunts, park, Mcdonald's, a Theater. Book your stay online it will save you 400/600 US dollars. Take xtra electrical socket converters the hotel only provides one (if your appliances are 220 or 110). If you fly into lhr it's a 30 to 40min drive or take the tube to Embarkment and its a 3min walk from the stop. If you want to eat at Hardrock cafe call in advance the wait is ridiculous. Try to avoid taxis; take the tube it's cheaper, easy and efficient. Buy the card and add money. Take walking shoes, shades. You must go to Harrods and window shop or shop. Take Lysol and airfreshners for the hotel. It may still have fumes from the paint. No carpet inside the rooms, hardwood floors. Don't buy the hotel breakfast go to the Bakery or Mickey D's; it's more economical. You'll enjoy your staying. There's plenty to do! Almost everybody is friendly. No complaints. If you're expecting pure overpriced spa luxury and embiance, then, go to the Savoy, Ritz or Hilton Area. If, you want affordable luxury on a budget this is your place!!!

Great location and the prices I got was value for money.

Location, Room, Staff

The location was so close to the west end