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Newest reviews for Citadines Prestige Trafalgar Square

  • Lit
    August 31, 2014

    Location tea and coffee available 24 hours

    lighting is too dark, can't read at all in the night. Some staff are very helpful and friendly some are very poor. Bed is too soft. Pillow is too old.


  • Nawal
    August 30, 2014

    Everything :)



  • Joanne
    August 29, 2014

    Loved citadenes, close to the tube, buses including hop on hop off. Walking distance to almost everything, Trafalgar Square is only a few hundred metres away.


  • Jacqueline
    August 27, 2014

    It's basically in the middle of the tourists spots, near the station, and there is a mini market near.

    Doesn't look as nice as the photos the posted.


  • Anonymous
      United Kingdom
    August 26, 2014

    Location was great just a few mins walk from the tube, staff were friendly, decor was lovely and it was nice to have the added security of key card access to get your floor only. Complimentary beverages in reception/lobby area are a great touch and was fantastic to be able to stay in a hotel and have nothing negative to say!

    Having to leave! :)


  • Jock
      United States of America
    August 25, 2014

    noisy refrigerator, noisy heater, noisy elevators, no sheets on bed, room not set properly at check in


  • Melissa
    August 24, 2014

    This hotel is very central to everything which made travelling around by foot or train very easy. The bed was fabulous and the temperature inside great. Would definitely stay there again.


  • Richard
      United Kingdom
    August 19, 2014

    The position, within London was very central be it for buisness or leisure. The parking facility's are a bonus with a reasonable price for secure parking.

    Secondary windows are very draughty & allow a lot of road noise in.


  • Carolyn
    August 19, 2014

    perfect location price was good for London


  • Anonymous
    August 17, 2014

    Comfortable bed.

    Uncomfortable pillows. Cramped bathroom.


  • Sigrun
    August 16, 2014

    In general very good

    Just the wifi it was really


  • Fahad
      Saudi Arabia
    August 15, 2014

    Everything was almost excellent, staff, comfort, location, security, breakfast, assistant at all times, cleanliness ...etc Except few non too important things like below.

    The TV screen was too small. The WIFI internet was too slow. The pillows were not too comfortable but just ok.


  • Barun
    August 14, 2014

    Awesome location - walking distance to main attractions and the tube station Clean rooms - we stayed for 5 nights and the rooms were refreshed every day

    Small room space - including kitchen cramped in 25 sqm - claustrophobic Parking cost a lot - not sure if there is any thing less around, but for long stay 3+ days i expected a very nominal price


  • Majeed
    August 14, 2014

    All ok :D


  • Alison
      United Kingdom
    August 12, 2014

    The plus side was the location, right next to Trafalgar square, short walk to London Eye. Free coffee machine in lobby.

    Our apartment was very dark and drab, whether that was because we were on first floor I don't know. I think it was very expensive and was a bit disappointed.


  • Trevor
      United Kingdom
    August 10, 2014

    Spacious room, comfortable seating area, convenient for the river, theatres and all central galleries. All in walking distance. Pleasant helpful staff.

    Small lifts


  • Rishen
      Sri Lanka
    August 8, 2014

    The Hotel is situated in an Amazing Location. 1 mins walk to Trafalgar Square. Truly Fantastic from that point of view. Rooms are Pretty Good. But it is a shame that the Corridors and Common areas are more Hostel Like. If Common Areas, Laundry etc were upgraded this hotel would be rated a few notches higher. The Lobby Level and the Complementary Coffee, Hot Chocolate, Tea and the Computers and Games in the Lobby are a nice touch.


  • Rajesh
    August 7, 2014

    The best part about the hotel is its location - in Trafalgar Sq - was visiting London the 1st time. Lots of good places to eat and very centrally located. Free coffee and hot beverages thru out the day at the lobby, Room was a little small but the washroom was a very decent size. The kitchen was well equipped. Free WIFI is good and could connect up to 4 devices. The staff was courteous and gave us an early check in -given that we were travelling rom Toronto

    The view from the window was not so great - but it was full and we did not have much of a choice.


  • Sam
      United Kingdom
    August 7, 2014

    Fridge very noisy


  • Anonymous
    August 6, 2014

    I loved the location-chatting cross station and Embankment are just a few minutes away. Lots of restaurants was clean and 4 London, reasonably spacious. Staff were very helpful!

    The minuses for me was the fact that the internet was pretty slow and you could only connect 4 equipments....also, daily housekeeping for stays less than 4 days included only emptying of dustbins, making the beds and restocking essential supplies- considering I have a 5 years old, vacuuming and washing of the bathroom/ toilets would have been very nice!


  • Julian
    August 5, 2014

    Great location, modern comfortable rooms, kitchen and laundry facilities


  • Helen
      United Kingdom
    August 4, 2014

    staff location security kitchen equipment

    nothing...all excellent


  • Pauline
      United Kingdom
    August 4, 2014

    Everything very clean. Bedrooms and bathroom, very stylish and very comfortable. Kitchen well equipped.

    Use of keys in elevator and to get into apartment were very tricky.Spent too much time trying to get them to work and had to get staff on two occasions to sort it out. Disappointed that our rooms were not closer together as this was requested at booking time on account of having elderly mother in room on her own.


  • Lisa
    August 4, 2014

    Great location.


  • Nicola
    July 29, 2014

    Very central and clean

    colour of the walls made room look smaller


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