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20 Lavington Street, Southwark, London, SE1 0NZ, United Kingdom – Show map
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1769 properties in London
Including hotels, apartments, villas and more.
3338 verified reviews
They speak your language!
citizenM London Bankside's staff speaks: Ukrainian, Turkish, Portuguese, Polish, Italian, French, Spanish, English, Greek, Catalan, Arabic
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Food & Drink
Bar, Snack Bar
No parking available.
Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
Ukrainian, Turkish, Portuguese, Polish, Italian, French, Spanish, English, Greek, Catalan, Arabic
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Bar area was nice.
Self check-in felt like purchasing something at Waitrose. Faceless, cold and unfriendly. Rooms were literally the size of a shoebox. Take out the fancy room lights and employ some reception staff please!
Loved the look of the hotel, the bed was very comfortable and the room was great!!good entertainment available in the room and the tablet to control everything is a nice touch!!
Wasn't anything we didn't like!!
Modern and convenient. Very close to central, you will love walking down the embankment (especially if you're in a romantic mood ;) Lovely staff (their halloween makeup was awesome!), fantastic design, I could sit in the lobby forever drinking your great coffee and eating the best croissants.
Breakfast is a bit pricy ;)
Cleanliness Staff Helpfulness Size of Rooms Comfort of Rooms New Age Styling Interior Free Movies Free Wifi
Everything apart from the rooms.
Both small rooms and the tablet controller did troubles at the beginning
Room slightly too small
Fantastic as always. My fave place to stay in London Town. Great room facilities, bar and lounge ever so comfortable. Staff excellent as always.
The staff were helpful, friendly and efficient. The location was perfect for my planned activities as I was able to walk everywhere. The room was great and a pleasure to sleep in.
The only thing I could comment on was no tea/coffee making facilities in the room but not really a huge issue.
Staff incredibly helpful and efficient. I can see the appeal as it is a trendy, friendly and value for money hotel in a great location
Beds were comfy and we knew when we booked that the rooms were compact. Not sure about having to climb over each other during the night to pay a visit! But otherwise it was great and fun
What a great use of limited space ! I loved the look and feel of the Hotel
Breakfast service is limted and quite slow.
We loved the location,the big bed,the lobby
The room was too small and the bathroom needs to be more separate.it was too on top of the room
Friendly and efficient staff Quirky room Ease of check-in and out Modern and contemporary Great design
For more than a week end, the rooms, while very well designed are too small No in-room service and limited restaurant offer
great comfy bed, lovely rain shower and funky lights. loved the experience.
Internet was slow in the rooms. Pretty poor selection of movies.
I loved the clever use of space in the bedrooms and the mood lighting. The reception are was very welcoming with space to work, rest or just have a coffee. I will be back.
Loved the lobby area. It was really working the way it was designed to - like a great combination of living room, work space and bar/dining area. Had a really good vibe. The rooms are small but very cool. I really enjoyed the design. All the techno functionality worked! Had fun going through the mood lighting colour spectrum. Free movies were a big bonus for my son.
It was fine for us for a weekend - shelves and space for our small roller bag and day pack - but you wouldn't want to bring a suitcase into the room - it would be a very tight squeeze!
Cannot fault anything about hotel. I dropped my phone in a gap between the bed and a leather panel and blinds and it all looked boxed in so seemed impossible to get out. The staff were really quick and efficient in taking the bed apar to get my phone. Everyone was so friendly and the hotel has a very homely feel to it. Will be staying again on my next visit to London.
Cleanliness and comfort in the room were superb. The staff were very helpful, friendly and knowledgeable about the local area. The breakfast was great, with a great variety of food and drink available all day (we were out sight-seeing most of the day). The decor was great, atmospheric and stylish, very well done.
Not much not to like !
Location, cost, facilities, staff
Good location- the nearest tube station is about 12-13 min walking distance, modern rooms, really friendly and helpful staff
Design but incredibly small room, definitely not for two people. Uncomfortable bed that takes almost all the space. Overpriced even for a city like London.
great public space, wifi, showers, tablet controlled room, free movies
food - Nice but not much choice
Stylish Good mattress Very good location for London Bridge and Borough Market Excellent shower
Lounge seats uncomfortable Very limited food choice in the evening Staff slightly brusque Hopeless pillows
comfort, hassle free check-in and out, ambience.
cocktail bar service
The general location and lounge facilities were excellent and the staff were very friendly.
The bedrooms were actually cubicles that were divided by a shower curtain. The bed took up almost all of the space and had to be climbed into. Not good for elderly or infirm !! The wash basin was in the entrance to the room. There was no coffee facilities in the room, not that there would have been any space to make it and as the bed was in the way of the window there was no view.
Regardless of the small size of the rooms, we loved this hotel! Everything about it is well designed. The bed was heavenly. We ate dinner in the restaurant one evening and were impressed with the food and the affordable prices. The location was perfect with easy access to groceries, Boroughs Market and the Tube. Would definitely stay here again and will check out citizenM in other cities.
Only complaint is that the movies didn't work for the first few nights.
Excellent customer care Bar/Lounge Area Big bed! Well equipped
Inability to open the windows to let fresh air into the room Small sized room
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