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Hotel Russell

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Score from 2182 reviews Good 7.9/10

Newest reviews for citizenM London Bankside

  • William
      United Kingdom
    September 14, 2014

    Convenient, clean pod type accommodation , great staff and funky bar and common space.

    Would be greT with a hot tub or steam room. Breakfast is a little expensive given all the options around

    6.3

  • Helen
      United Kingdom
    September 13, 2014

    Loved the common area downstairs where you could relax with a paper , chat with friends or make use of the free wifi. Staff were friendly and helpful Breakfast and dinner were tasty and good value for money Room was on the small side but was spotless and had everything you need .

    Would have liked to open blinds fully and see the sky, Tea and coffee making facilities in the room would be good

    9.2

  • Cheryl
      United Kingdom
    September 12, 2014

    We enjoyed how welcome you feel the breakfast was very good the bar at night was cool the room was very cool nice location for travel around london we was there for two nights and had no problems at all and had more than you could ask for

    Having to leave would of like to stay longer but will be back

    10

  • George
      Australia
    September 10, 2014

    staff were friendly great shower and bed free movies the food is good there is always something happening at the bar

    10

  • Anonymous
      Germany
    September 10, 2014

    Functionality

    Hefty price for one night

    9.2

  • Anonymous
      United Kingdom
    September 9, 2014

    Very clean and well kept. Quiet and peaceful Great location and staff public spaces well kept too

    Too modern, to the point of being a distraction. The fact that a tablet controls everything becomes a hindrance and the novelty soon wears off. Poor wardrobe space.

    8.8

  • Anonymous
      United Kingdom
    September 9, 2014

    New, clean, modern, different, interesting, exciting, functional, technically brilliant, mood lighting, tablet controls, friendly, down to earth.

    The only draw back is that rooms are fed by air con/climate control. While fans are quiet, I really needed some fresh air by the morning!

    9.2

  • Jon
      Netherlands
    September 9, 2014

    Environment, location, quirkyness of room facilities

    Street noise

    7.1

  • Peter
      United Kingdom
    September 9, 2014

    Modern funky style, friendly staff, really comfy bed, nice bar, craft beers, mood pad to control everything in the room, power shower, fluffy towels

    Leaving!

    10

  • Colin
      United Kingdom
    September 9, 2014

    Check in (self) was quicker than when a "professional" does it. Nice bar area, cool room with a handy tablet-based control for everything. Massive bed. Everything you really need in a hotel room, all efficiently fitted in a small space.

    8.3

  • Colin
      United Kingdom
    September 9, 2014

    I stay in London quite regularly. This is definitely my first choice now.

    The cleaning was a little disappointing....Hair in the shower on the second morning of my stay (I don't have hair!)

    9.2

  • Yuan
      Canada
    September 9, 2014

    Fancy room and lobby. It was my birthday and I was given a voucher for free cakes and ice cream by a member of staff. Free movies in room.

    small room; scaffolding right outside window; poor soap/shampoo quality; food not as fancy as decor.

    9.6

  • Hernan
      Chile
    September 8, 2014

    Good location, excelent attention.

    8.8

  • Nigel
      United Kingdom
    September 7, 2014

    We enjoy the individuality of boutique hotels, and citizenM has it by the bucket-load! Everything about this place is different to the norm, in a very good way. The decor of the downstairs lounge/bar/hot-dealing area is fabulous. The bedrooms are unique.

    9.6

  • Lorraine
      Ireland
    September 6, 2014

    Great zestful modern hotel at great price. Good location on south bank. Very comfy bed and great rain shower.

    Nothing I din't like about this smart modern hotel.

    10

  • Simon
      United Kingdom
    September 4, 2014

    Funky, stylish hotel in a good location. Staff were excellent - couldn't have been more helpful (epecially bar staff).

    Air conditioning not very effective - bedroom very stuffy as a result. Given size of room, wouldn't want to stay here more than a night or two at a time.

    8.8

  • Thomas
      United States of America
    September 3, 2014

    This wa an exceptionally small room with space for a bed (wall to wall) and bathroom. pretty trippy

    7.5

  • Debbie
      United Kingdom
    September 2, 2014

    Everything was perfect. I LOVED the room especially the bed. It was so comfy and quiet

    Nothing

    10

  • Amanda
      United Kingdom
    September 2, 2014

    Absolutely great hotel. Will be the only hotel use in london again.

    10

  • Noreen
      United Kingdom
    September 2, 2014

    Great location easy to reach from blackfriars or London bridge stops. Relaxed atmosphere in hotel with very comfortable lobby area. Rooms comfortable too and bed huge. Staff very affable and helpful.

    Suggest a bit more routine maintenance as tap on washbasin was quite loose and rainbow shower must have had some jets blocked because water sprayed out sideways as well as downwards. Small points but the kind of thing that should be fixed before the problem gets worse.

    9.6

  • Emma
      United Kingdom
    September 2, 2014

    You thought of everything! Felt very private, on trend and relaxed. we are already recommending you! everything ran so smoothly, exceeding our expectations! Thankyou

    If we HAD to FIND something to feedback. The ONLY thing we could fault was the speed of the lifts. Super slow. There teally is nothing else we could possibly not like :)

    10

  • David
      Ireland
    September 2, 2014

    Close to Borough Market (amazing) and the Shard (also great for city views and great food/drink). Location is very close to the Tate and also walk along the love South Bank. Hotel was great - very trendy and comfortable. Beds are so big and comfy. Good food and drinks. Easy access to Gatwick airport - 2 stops on the train.

    nothing - a very positive stay in CitizenM.

    7.9

  • Sabastine
      Australia
    September 2, 2014

    Luxurious experience

    Nothing

    10

  • Amos
      Israel
    September 1, 2014

    Very hi-tech, large and comfortable bed, friendly and helpful staff. Nice neighborhood, very close to the Tate Modern, Borough Market and London Eye & Bridge

    The room was very small with hardly any space for our luggage or clothes.

    7.1

  • Svetlana
      Russia
    September 1, 2014

    Location is perfect! The atmosphere of the hotel is great, i enjoyed the time spending in the hotel

    The room is very small

    9.2

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