Quay Apartments  

Location, modern apartment

multiple spotlights not working in kitchen/living area, no kitchen cleaning products, poor state of kitchen utensils, terrible beds (both of them) - lumpy with springs protruding, no hand towels, threadbare bath towels (2 of the 4 were yellow stained - should have been white - they were clean though), 2 tatty hangers between the two rooms

They were cheap but also very modern and luxurious, having two rooms in each apartment allowed our group to socialise easily as we wouldn't have been able to do in a hotel room.. Very impressed with everything. A great place to stay all of my friends loved them!

A few things were damaged- but this did not effect our stay what so ever.

The hotel contact was excellent. The room was fading fast... Windows didn't shut properly, old cooking utensils, etc.

Very comfortable and large apartment with a lovely view over the Quays. Easy to get around Manchester via the Tram stop just across the road, short walk to media city and the Lowery Theater.

Don't think the bedding had been changed...

Nice modern apartment,booked a studio and ended up with a two bed apartment

There is no reception ,these are serviced apartments and the meet and greet service was poor it was the cleaner who wasn't very friendly and didn't speak very good English,the Internet didn't work

I had booked the quays apartment for 1 night on 6/11/11..first of all I was driving around for 2 hours in circles as I couldnt find the apartment..the postcode that was given to me was not where the apartment was..it was a nightmare..the contact number that was given to me I couldnt get through to them. Finally when I did a gentleman was giving me directions to get there..then the line got disconnected.. Rang them again and then I was told there was a problem with the apartment as there was no electricity..if they was no electicity they could have contacted me and told me...but they didnt and when the man on the phone was giving me direction to the apartment he could have told me but he didnt either..totally unprofessional...i would never book an apartment with these people again.

Spacious rooms, particularly bedrooms, great to have family bathroom and en suite shower room. Good location and important that secure parking was available. Easy to find and easy access to other parts of Manchester that we wanted to visit. Modern.

Might be better to have 2 x single beds in smaller room. I did have to telephone and complain about the Dining Room chairs-one of whicj collapsed 5mins after my husband sat on it-fortunately it wasnt one of the children and he wasn't injured. All 3 of the other chairs were wobbly and unusable which meant as a family on holiday we could not eat breakfast/evening meal all together at the table. This was one of the main reasons we booked an apartment not a hotel as we wanted to eat @ home alltogether. We were refunded our parking costs as a gesture of goodwill. Apartment was clean on the surface but food was left in baking trays in oven and skirting boards etc had thick layer of dust on them. No wine glasses and only 1 teaspoon, only 2 small plates.

Good size and well equiped.

Difficult to find; a bigger sign with name outside would help when driving past. at least one bedroom should have twin beds to make it more flexible; both bedrooms had double beds. wasnt aware parking was extra.

Nice view, modern apartment and relaxing.

Oven didnt work.

The booking was for one apartment this was then changed to 2 sets of 2 apartments. This really dampened the mood and made the experience poor. We were not in a position to change the apartment booked on top of that, the fact we had to change apartment was only found out when we rang for the postcode.

It was very clean and i loved the design of the apartments, very modern and a funky design to the rooms. It was 5-10 mins from deansgate where we had a fab night out, so great location. Definately be back again!

The only problem we had was that the car park was £9.50 which I thought was a little bit expensive but apart from that it was great.

the apartment was beautiful, very clean, spacious and extremely good value for money

the only down side was the bed in the master bedroom, some of the slats were cracked and we had to get up in the night to put a load of slats back into place that had popped out while we slept! other than that we will definately be staying here again