Best Western Glasgow city hotel  

First of all i would like to thanks the gentel man in the reception I beleive he treat his customer in the best perfect way and he is very cooperative person, Secondly the hotel is excellent in term of facilities, may be i not stay for long time enough, but Iwould like to suggest to attach small Caffe near to the hotel to supply the customer with the daily requirement like morning breakfast, bread, water, soap,,,,,,,,,,,,. thank you for asking me to give my opinion and for me i will recommend all my friend want to vist Glasgow to chose your hotel thanks Dr saleh khaled aboud

The staff were really friendly and the room was small but clean and warm.

No complaints!

This was reuly a 'find' . Its convenient to the city centre, being only a short walk from shops , restaurants, bars etc. Staff in the hotel were very helpful and friendly. Took the time to offer advice on local entertainment etc. The room was small but spotless clean with everything you could need as a solo traveller - including a double bed. The shower was the best shower I have ever experienced in any hotel I have stayed in - and I stay regularly in hotles for my job. Overall, this hotel offers incredible value for money and is a good three star overall.

Good coffee. Some staff very good (dark haired girl on Reception was very helpful

Specifically asked for a quiet room, but got one with fan/AC noise from next building - a very small dingy room. I was given a change of room, but as still on same side of building, it was no better. This was slightly bigger,and better comfort. Receptionist was less than helpful (the blonded one) and also did not book taxi in advance as requested (only booked when I asked where the taxi was, in the morning) - she booked it at 8:32, already later than requested - fortunately it arrived very quickly. So, very little sleep. Would never consider these rooms as "deluxe" Also, poor facilitiues for work (no good light to work/read by, and small desk space) Manager needs to retrain staff on room facilities and traveller needs.

The reception staff were friendly and very helpful- Ivan printed out a map for me when I asked directions to a place.There was a good atmosphere in the place and as a solo traveller I felt secure and relaxed.

Reasonable value, cooked breakfast only fair but adequate non-cooked alternatives.

The position was very good, breakfast was nice and tasty.

The roomservice lacked attention.

Got a great deal on price for a lovely and comfortable room.

Lovely hotel.. Stayed in other Best Westerns before and never had a bad experience yet. Good value for money, clean, very friendly staff and in an excellent location for shopping and nightlife in Glasgow.

Perfect Central Location, next to railway station.

Was in a basement room with no ventilation. Could not open window.

Arrived at 14:45 and was told room not ready, check in is 14:00 !, had to wait until 15:30 before getting room, unacceptable.Was given room with disabled toilet facility, no bath, very dissapointed, you need to repair very noisy squeeky floorboards above room 007, and the heating system when on thumped at a constant 10 second interval, very annoying.have stayed many times before but was a bit dissapointed this time, we are already booked next month, hope the experience is better or will be looking for alternatives in the future.

The location was very central and the rooms were the right size for the price.

Lack of communication by staff. No hot water due to a boiler problem.

Interesting building in an excellent location, high quality service, comfortable room and excellent breakfast