Best Western Glasgow city hotel  

Helpful staff, useful information and a clean and well-furnished room.

The promised wi-fi access wasn't available due to a weak router; apparently 'the manager' is 'thinking' about upgrading the service. There was no lift or porter service so bags had to be lugged up a narrow staircase to the third floor. Public spaces were a bit grim and worn but, I guess, that's what you get from a 3 star hotel in a slightly out of the way part of the city.

Location in city

The floorboards above our room creaked very loudly disturbing our rest and we were awoken at 5-00 am. By 6-00am we gave up got up and departed by 7-00am.

We loved the location of the hotel. Also so many city hotels are very sparse and rooms are compact but this room was comfortable and a good size.

Only the view was a bit disappointing but then again it is a hotel in a city so you would not be expecting a wonderful view.

Lovely big spacious clean room breakfast lovely we were at the kings and it was so close

First of all i would like to thanks the gentel man in the reception I beleive he treat his customer in the best perfect way and he is very cooperative person, Secondly the hotel is excellent in term of facilities, may be i not stay for long time enough, but Iwould like to suggest to attach small Caffe near to the hotel to supply the customer with the daily requirement like morning breakfast, bread, water, soap,,,,,,,,,,,,. thank you for asking me to give my opinion and for me i will recommend all my friend want to vist Glasgow to chose your hotel thanks Dr saleh khaled aboud

The staff were really friendly and the room was small but clean and warm.

No complaints!

The staff are friendly and accomodating. The rooms are lovely and comfortable

The reception staff were friendly and very helpful- Ivan printed out a map for me when I asked directions to a place.There was a good atmosphere in the place and as a solo traveller I felt secure and relaxed.

Well designed room and friendly staff. Clean.

It was noisy and the breakfast was very basic for the price. And the lighting in my room was inadequate.

Got a great deal on price for a lovely and comfortable room.

Perfect Central Location, next to railway station.

Was in a basement room with no ventilation. Could not open window.

its in a great area, beside shops night life etc, also has a handy car park round the corner.

We actually really like this hotel but on this stay there was no hot water or heating for 2 days out of three and we had to go to a room at the ibis for a shower, not ideal but staff were very apologetic and helpful.