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Mansfield Road, Ilford, IG1 3BB, United Kingdom – Show map
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22 properties in Ilford
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319 verified reviews
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Citybest Hotel's staff speak: English
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WiFi is available in public areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
24-hour front desk
12:00 - 18:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Citybest Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Based on 318 reviews
Value for money
Show reviews from:
Located 15 minutes’ walk from Gants Hill Tube Station, this hotel has 24-hour reception and tasty buffet breakfasts. Opposite the green Valentines Park, Ilford’s shops and bars are 0.5 miles away.
Score from 656 reviews Review score
This warm and friendly hotel in Gants Hill offers modern accommodation just a 20-minute Tube journey from Central London. Guests can enjoy free Wi-Fi and limited free on-site private parking.
Score from 1249 reviews Good
This hotel is just 700 metres from Ilford Railway Station, with good access to the area's major roads. It offers contemporary en suite rooms and free parking on site.
Score from 392 reviews Review score
With free parking and a lively bar, Cranford Hotel offers cooked breakfasts and cosy rooms with free Wi-Fi. Situated in Ilford, the hotel is just 350 metres from Ilford Railway Station.
Score from 403 reviews Review score
Friendly staff and cleanliness of the hotel.
It's not what I didn't like it's what I thought was missing or something you can add, your breakfast only caters for people who eats pork what about the rest of us who doesn't?
Disrespectful staff at receptionist, too much attitude, customer service poor. Quality does not live up to the rating. Would not recommend
Everything was horrible shower was ridiculous the water was either boiling hot or freezing. There was mice in my room!!!!! Also asked for a big room as my partner hAs a back injury but nothing. What a waste of 45 pounds.
Professional staff and clean hotel
Didn't like breakfast at all. It should have more variety like scramble egg, boiled eggs, cereals etc.
Although I had a few problems with the original room I was allocated; it was soon resolved and the rest of my stay was perfect.
Location was very convenient and the price which included a full English breakfast. The Wi-Fi wasn't at all bad either and the parking was good.
The kettle lead would not reach the socket and there were two large jars of pickles left in the wardrobe.
Silent and good place
I booked for room but I was very dissappionted when I went to upstairs and that was loft I was bit upset why they gave us loft kind of half room I was not feeling confortable and got insulted coz my partner was asking me how u can booked this kind of hotel well I m not gonna return in future simple loosing customer
bed was comfortable
no shampoo or shower gel no haidryer facilities. the cleaner walked into our room while we were in bed !! no communications . would not use again.
Bed broken plug sockets of the wall fan on all night bedding not clean
Staff were excellent.
Value for money and situated at a very good location
Bath rooms are not clean. Also dont have a electric power point nearby bed so that laptop/mobile can be connected while working
Furniture was a bit dated Could do with updating
The value for money most nights, the breakfast included in the price and the staff
Some of the rooms are quite small for a double, also some of the rooms shower facilities go hot to cold! No happy medium. But i have let the staff know
The bed springs
Although I'm not used to English breakfast, I liked the breakfast.
Location was good for the train station, close to main high street for pubs & eating places.
mice in room, not the best thing to see running across the floor
Heating off in morning and night Had to wait two hours for heating to come on Room 13 window was broken so you can feel a draft Hot water tap on wrong way round No lights in morning when I woke up had to get dressed in the dark Receptionist had to keep ringing the maintenance guy I'm not a happy chappy
No night light Poor ventilation Blocked shower Uncomfortable bed Very noisy people
Value for money. Location. Staff were friendly and very helpful I would stay there again.
There was nothing we did not like for the cost of our stay.
There are no comments available for this review
The receptionist was very friendly
the room was cramped and. It good value for money. The radiator was on full so the room was very warm. The sheets had blood on them. The bathroom smelt like dirty drains and there was mould by the toilet. Overall not a very pleasant stay.
Too much noise went to complain about about the Noise nothing was done so for the service was very bad could've done something about it. I wouldn't be going there again
Size of room
Smell of smoke No hot water in the shower General uncleanliness
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