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Mansfield Road, Ilford, IG1 3BB, United Kingdom – Show map
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23 properties in Ilford
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302 verified reviews
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Citybest Hotel's staff speaks: English
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WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
24-Hour Front Desk
12:00 PM - 6:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Please inform Citybest Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 302 reviews
Value for money
Show reviews from:
Located a 15-minute walk from Gants Hill Tube Station, this hotel has a 24-hour front desk and tasty buffet breakfasts. Opposite the green Valentines Park, Ilford’s shops and bars are a half mile...
Score from 619 reviews Review score
With free parking and a lively bar, Cranford Hotel features cooked breakfasts and cozy rooms with free Wi-Fi. In Ilford, the hotel is just a quarter mile from Ilford Train Station.
Score from 393 reviews Review score
This hotel is less than half a mile from Ilford Train Station, with easy access to the area's major roads. It offers contemporary rooms with private bathrooms, and free parking is available on site.
Score from 345 reviews Review score
This warm and friendly hotel in Gants Hill has modern accommodations just a 20-minute Tube (subway) ride from central London. Guests receive free Wi-Fi and limited free on-site private parking.
Score from 1075 reviews Good
No night light Poor ventilation Blocked shower Uncomfortable bed Very noisy people
Value for money. Location. Staff were friendly and very helpful I would stay there again.
There was nothing we did not like for the cost of our stay.
There are no comments available for this review
The receptionist was very friendly
the room was cramped and. It good value for money. The radiator was on full so the room was very warm. The sheets had blood on them. The bathroom smelt like dirty drains and there was mould by the toilet. Overall not a very pleasant stay.
Too much noise went to complain about about the Noise nothing was done so for the service was very bad could've done something about it. I wouldn't be going there again
Size of room
Smell of smoke No hot water in the shower General uncleanliness
Hotel beds is very old bathroom door lock is not working except staff is very friendly and co oprative
location is ok 10 min walk from station
very old and basic facilities. Radiator did not work. It was 0 degrees outside with n heater in the room. I had to sleep with my jacket on.
Stay was good. Excellent location with everything nearby. They allowed me to vacate one day earlier without charging me which I appreciate.
Decor / furnishings were a bit old.
Polite and hard-working staff Off-road parking Front desk operated 24 hours a day Towels changed daily Beds made daily They changed our room when we complained about the mouse! Breakfast was OK - but not enough tables for people. Reasonably priced and it was the only one which had room at short notice for a family of 5 ( hence the reason we had to stay after the animal incident!!!)
Too noisy No hairdryer or mirror Doors and windows didn't fit - added to noise and draughts Kettle lead too short for plug Drawers were broken so couldn't close them The MOUSE in our first room which nearly sent my daughters into orbit! SHower temperature was temperamental - scalding hot one moment then freezing the next - this meant I was anxious when my young children were using it... Beds not very comfy Felt like a backpackers' hotel - very few home comforts!
It was ok
Breakfast area too small. It was uncomfortable eating at a table with total strangers
Grotty, old place
I booked this hotel for my brothers and his friends and I went there in advance and wanted to see the hotel.Paul the receptionist was extraordinary friendly and very helpful and caring! I didn't want my brothers card to be charged during check in so I was also able to pay in advance thanks to the advice by Paul. based on the comments of my brother he was very surprised that we found a room in good condition and clean for that price.its a basic room with coffee making facility but more than enough for a few days stay. And I also saw other guests borrowing iron and hai dryer from the reception as this is not provided in the room. Checking out happened also without any trouble , lana was also friendly. Thanks for your help guys and I would recommend the hotel.
My brother is not eating everything and very selective and he wished there was Nutella :) The meat is not halal. But you were made aware of that during check in. That's not a big issue in Ilford as sorounding shops are all halal so it's easy available.
Sitting on porcelain
Breakfast was included.
Room was extremely hot, and had a smell when we arrived. Space was very tight, which led to an uncomfortable nights sleep.
Clean room and bathroom Great breakfast Polite dining room staff
Rude new receptionist Broken furniture and night light
we booked a double room and got two single beds we asked to change rooms and they would not.
mouses in the rooms
Fast check out
Bed Sheets and covers heavily stained. Towels heavily stained. No hair dryer unlike many other Hotels. Lack of cleaning materials like soap.
if you wanted a simple bed and breakfast , this hotel is fine
quality of bedding not great .
Breakfast was good.
I paid for a double room but was put in the attic, which had a very low slanted roof and the plumbing work was terrible. The toilet would continue flushing until I had to come back and try and stop by pushing the button several times, and the shower basin waste did not drain out fast enough and I had to shower standing in the dirty water while the shower basin overflowed with the dirty water.
It's location and proximity to the bus and train stations as well as the town center
The perceived racial discrimination by the kitchen staff The outright unhospitable attitude by the front desk staff The poor hygiene condition displayed in the dining area with the milk and juice dispensers The fact that the hotel could not provide intercoms in the rooms to speak with staff in the reception Drinking water was a luxury
How staying here made me appreciate budget multinational hotel groups. How I saved myself 1500 calories by turning away from 'breakfast'
Room dreadful,maybe be cheap but no excuse for filthy curtains,broken toilet, bed and stained bedsheets. This is cheap do not mistake it for a travelodge etc, they have never asked me for a £10 key deposit.
We stayed 3 night there and room was very cold, we informed the reception staff but nothing happens. After 9 o'clock in the morning, there was no warm water. The hotel staff were very rude and unfriendly.....
Quiet location 2 min away from trainstation. Private parking. Clean rooms. Awesome staff.
Furniture scratched in some rooms
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