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Customers who viewed DoubleTree by Hilton London - Westminster also viewed:

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Score from 2462 reviews Excellent 8.8/10

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Score from 5189 reviews Excellent 8.8/10

Hotel Russell

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The Cumberland - A Guoman Hotel

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Most recent booking for this hotel was 16 minutes ago

Score from 2961 reviews Very good 8/10

Newest reviews for DoubleTree by Hilton London - Westminster

  • Simon
      United Kingdom
    September 1, 2014

    The staff were very friendly and helpful The cookie The bed was very comfortable The room was spacious and clean The breakfast was very good

    The scrambled eggs at breakfast, they were too buttery for my taste.

    10

  • Fiona
      Ireland
    August 31, 2014

    Friendly staff, super food and lovely room

    Cold water in shower

    9.2

  • Tony
      United Kingdom
    August 30, 2014

    Warm cookies on arrival. Star treatment. First class service

    having to leave

    10

  • Emily
      United Kingdom
    August 29, 2014

    I came for a tourist visit with a friend and we really enjoyed our stay at Doubletree. We were greeted by friendly reception staff and given a warm cookie. The fire alarm then started to go off and it seemed as though none of the staff knew what to do but told us it was fine to go to our rooms. The lifts were down due to the fire alarm so we had to carry our suitcase up 10 floors to our rooms and weren't offered any help. The alarm stopped after about 15 minutes. The room was clean and the bathroom lovely. We used the tube station Pimlico on the Victoria line which was very central and only a 10 minute walk, lucky for us the weather was nice! Breakfast was included and there was a wide selection to choose from - great! Good coffee served also!! We ordered room service twice during our stay and it was delivered within 5 minutes. Check out was quick and we were able to leave our suitcases during the day as our train was not until late. When we came to collect them we waited in the lobby for an hour before being picked up and the staff were kind enough to ask if we needed anything and even brought us more warm cookies! Lovely stay. Would recommend and use Doubletree again.

    There is currently building work going on next door and it wasn't the nicest of views from our window but that can't be helped.

    8.8

  • Joh
      Norway
    August 28, 2014

    The location was great, a little bit out of the way but central. The quality of the rooms and comfort are excellent.

    8.8

  • Esther
      Kenya
    August 28, 2014

    I liked the ambience, the smiling friendly staff and the cleanliness of the rooms and hotel generally.

    I didn't like having the same breakfast every morning and two fire drill evacuation and noise was too irritating. The wifi was a disappointment in the room.

    8.3

  • Sandra
      United Kingdom
    August 28, 2014

    The lady on check in was superb . Efficient, and helpful. Suggested we could use the Exec Lounge for breakfast as it was a bank holiday and the breakfast was being served a bit later.

    Could not work out how to turn the fridge on in the room!

    7.9

  • Dean
      United States of America
    August 27, 2014

    We were so pleased with location and how clean the room was. The ability to get into a room early was great. The cookies were so welcome, and the Exec. lounge was a real pleasant extra. You are our Hotel in London from now on. Dean & Jonnie, Harvest

    10

  • Peter
      United Kingdom
    August 27, 2014

    A totally well run hotel service from arrival to departure was excellent.Staff professional,friendly,and helpful. Hotel ideally positioned for many tourist attractions Big Ben,Houses of Parliament,Westminster Abbey,the London Eye to name a few.

    9.6

  • Mckenzie
      United States of America
    August 27, 2014

    Upon arrival the staff was amazing with a warm welcome. They answered all my questions and were very helpful with directions to local areas of interest. I am still smiling ear to ear because of how hospitable the front desk was. I would recommend this place to anyone!

    10

  • Sarah
      United Kingdom
    August 27, 2014

    The location was great, just a 6 minute walk from Westminster Tube Station yet far enough away to be able to get a decent nights sleep. The staff were very friendly and made us feel very welcome, the breakfast was great with a large selection ensuring there was always something that we liked. The bed was comfy and you couldnt hear any cars etc passing by outside even though we were only on the 4th floor. Overall an excellent hotel, I would definitely recommend and stay again if we were to visit London.

    10

  • Stewart
      United Kingdom
    August 26, 2014

    Breakfast was excellent, rooms were adequate, staff were very good, overall a very pleasant stay.

    Wifi was really poor, struggled to get a connection most of the time

    7.1

  • Teresa
      United Kingdom
    August 26, 2014

    The staff were very helpful. The location was good and very quiet. Walking distance to Westminster. (Check out the Free Walking Tours in London they are excellent and easily accessible from this hotel). Would certainly stay here again.

    Nothing - all was good.

    9.6

  • Mitchell
      United Kingdom
    August 26, 2014

    Excellent location for seeing the sights of London,hotel was first class.

    8.8

  • Anonymous
      United Kingdom
    August 25, 2014

    Free wi-fi. Good breakfast. Warm cookie on arrival.

    Long walk from tube station. It was my daughters 13th birthday and requested if anything could be done special for her, and no one acknowledged request!

    7.1

  • Claire
      United Kingdom
    August 24, 2014

    I liked the complimentry cookies on arrival but wud suggest an option of gluten free as 2 members of our party could not eat them.

    after the theatre we arrived back at the hotel at 10.30pm but could not order anything in restaurant at it was closing.

    8.3

  • Samantha
      United Kingdom
    August 19, 2014

    Hotel was lovely

    In a business area not good for nights out if you want to stay local.

    6.7

  • Vanessa
      United Kingdom
    August 19, 2014

    Clean & modern, floor to ceiling window although view of a building site.

    Small room, shabby bath robes. Not what I would call an executive room, although I was told it was merely the high floor & lounge access which made it executive.

    7.1

  • Sarah
      United Kingdom
    August 19, 2014

    Cookie on arrival Helpfulness of staff Executive lounge Breakfast Comfy bed

    Not really in the Thames Building site and work being done next door Queen room was just a standard room Rubbish view

    7.1

  • Martin
      United Kingdom
    August 19, 2014

    Breakfast Executive Room

    9.6

  • Anne
      United Kingdom
    August 18, 2014

    Superb courteous behaviour of all staff. Cleanliness and comfort. Excellent breakfast.

    10

  • Purita
      Philippines
    August 16, 2014

    the room

    location

    6.7

  • Akwon
      United Kingdom
    August 15, 2014

    The professionalism and friendliness of the staff exceeded my expectations. The modernism and cleanliness of the hotel - alongside it's facilities - was everything you would hope to meet.

    9.2

  • Robert
      United Kingdom
    August 15, 2014

    It is situated at the back of offices on Millbank, in a quiet location. A short walk to the Tate Gallery or the Houses of Parliament. Victoria station about a 20 minute walk although nearby buses get you straight there. It is not immediately handy for the tube, with St James possibly the nearest at 10-12 minutes walk although there were always taxis right outside when I stayed (I just like walking). I nearly always stay closer to Victoria when in London, but I had a lovely room at a competitive price, so for my business needs this was perfect and will use it in future.

    Nothing

    9.5

  • Martin
      Bulgaria
    August 13, 2014

    Very good location and quality that meets the expectations for the brand. Excellent breakfast.

    The staff is polite but would not make extra efforts to accomodate additional requests. At check out we were not warned of the city being blocked for a huge cycling event and we missed to miss our flight by pure luck. Due to massive construction works next to the hotel we would recommend to book rooms at the highest floors.

    7.5

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